Contact Details Assistant

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PERSONAL INFORMATION:

SURNAME: Mashishi

FIRST NAME (S): Dannis

ADDRESS: **** *********** ********, ***** **** Ext 6,2188 POSTAL ADDRESS: Same as above

CONTACT DETAILS: 061*******

071*******

*****************@*****.***

DATE OF BIRTH: 13 May 1997

SEX: Male

NATIONALITY: South African

DRIVER’S LICENCE: In process of acquiring Code 10

EDUCATIONAL QUALIFICATIONS:

LAST SCHOOL ATTENDED: Mack Semeka Senior Secondary Matriculation Exemption (completed 2017)

TERTIARY EDUCATION: Mechanical Engineering – in process Central Johannesburg TVET college

COMPUTER PROFICIENCY: - SAP Material Management

- MS Office Suite

- PowerPoint

- MS Word

- Excel

- Troubleshoot software problems

LANGUAGES: English – Excellent (Read, Write, Speak) Afrikaans – Average (Read, Write, Speak)

IsiZulu – Average (Speak)

Sepedi – Excellent (Read, Write, Speak)

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SUMMARY OF KNOWLEDGE, SKILLS AND COMPETENCIES

I have the following skills, knowledge and competencies:

Complaints management, customer service

Excellent people management and leadership abilities;

Superior communication, facilitation and consensus-building skills;

Excellent understanding of the customer service value chain.

Analytical thinking

Ability to coach and train team members

Ability to lead and motivate towards shared objectives

Change management skills

Strong problem solving, negotiation and mediation skills.

Ability to interact at all levels within the organisation and with different types of customers.

Ability to maintain records, preparation of reports, and conduct correspondence

Good understanding and knowledge of business administration environment.

Ability to understand and implement management best practices WORK EXPERIENCE:

1. Store Assistant (Pick n Pay Clothing) 2019 to current I am currently employed as a store assistant at Pick n Pay Clothing. The primary purpose of my job is to ensure:

Stock is captured and managed

Cashier duties

Store is kept in a clean and acceptable manner

Adjustments of prices on merchandise as and when required

Maintaining excellent customer

Resolution of Customer queries

Assisting Stock count

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Training and development of new staff recruitments

Ensure adherence of health and safety protocols of customers and staff 2. Store Assistant (Zanzibar Spices) 2018

Maintaining stock levels

Customer management

1. Resolving customer queries

2. Ensuring customer orders are resolved

Cleanliness of store is maintained

Assisting with stock take

Ordering of products

Health and safety protocols observed

Cashier duties

Opening and closing of store (as and when required) REFEREES:

1) Mrs Idah Mogotlane

Supervisor

Pick n Pay

Tel: +27-11-782-****

2) Ms S Ruplal

Cell: +27-67-282-****

Contact this candidate