Service Technician Electrical
Resume:
Benjamin
Ham
**********@*****.***
Highly experienced in the retail business with over 10 years working as Front-Line Management for various products and services. My strength lies in my ability to lead people, set, and focus on goals, commit to generating an excellent customer experience, and building on opportunities.
Skills
Committed to excellence and generating a high quality of work
Strong moral character
Adaptability
Sales Leadership
Customer Service
Experience
DECEMBER 2016 – PRESENT
Store Manager / Cyber World Electronic, LLC
Plan store layout and displays to simplify customer shopping and promote products
Resolve customer problems and handle customer complaints
Work to meet all sales targets, plan store sales strategies, analyze sales data, and work to expand sales
Install and mount electronic controls, devices, panels, sensors, and components
Perform wiring as required
Test electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices
Diagnose malfunctioning systems, apparatuses, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem
Assemble, install, test, and maintain electrical or electronic lighting components
Inspect installation sites and studying work orders, building plans, and installation manuals to determine materials requirements and installation procedures
MAY 2011 – DECEMBER 2016
Lead Service Technician / Cyber World Electronic, LLC
Quality assurance check for all installations
Installed electrical equipment in accordance with all applicable plans, specifications, codes, and industry standards
Resolved customer problems and handle customer complaints
Assembled, installed, tested, and maintained electrical or electronic wiring, conduit, cable, equipment, components, and devices associated with electrical equipment
Inspected installation sites and studied work orders, building plans, and installation manuals to determine material requirements and installation procedures
Diagnosed malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.
Education
2002
Certificate – General Automotive Repair / National Business Institute
1989
Diploma / Daniel McLaughlin Therrell High School
REFERENCES AVAILABLE UPON REQUEST
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