House Manager Customer Service

Brian Reinart

Hospitality, Business Management

Atlanta, GA

**********@*****.*** – 470-***-****

I have experience in being the owner of a business, management and a employee, so I feel I can relate to all positions. Willing to relocate

Authorized to work in the US for any employer

WORK EXPERIENCE

Bartender

Tin Lizzys Cantina - Atlanta, GA - August 2016 to Present

Assistant Manager

Fuzzy's Taco Shop - Des Moines, IA - December 2015 to May 2016

Bartender

Fuzzy's Taco Shop - Des Moines, IA - November 2015 to May 2016

Installation Specialist

Janning Marble & Tile - Carroll, IA - January 2015 to April 2015

Skills Used

Customer service

Mixologist

Centerplate - Indianapolis, IN - August 2014 to October 2014

Responsibilities

Customer service, Mixing of cocktails.

Food and Beverage Supervisor

Indiana Grand Casino - Shelbyville, IN - February 2014 to September 2014

Responsibilities

Day to day responsibilities entailed running revenue reports, employee hrs, inventory, customer relations, managing of 30 plus employees, payroll.

Skills Used

Expertise in mixing of drinks, Exceptional communication skills, Passion for customer satisfaction, Strong work ethic, skilled in staff training and development, Expertise in marketing and advertising.

House Manager

Table 316 - Okoboji, IA - August 2013 to January 2014

Responsibilities

Managed 15 employees. Completed daily schedule for each employee, along with payroll. Held a team meeting once a week to discuss ways of improvment on customer service and marketing.

Accomplishments

Implemented a cost efficient way of saving money on food, beverage and labor.

Co-Owner/Operator

B&S's 529 - Carroll, IA - October 2010 to August 2013

Responsibilities

Oversaw both front and back of the house personnel to maintain adequate staffing and minimize overtime. Promoted a positive atmosphere and went above and beyond to guarantee each customer recieved exceptional food and service. skillfully interacting with external vendors to obtain the best quality pricing and product. Clearly and promptly communicated pertinent information to staff, such as large as a reservations and last minute menu changes. Maintained a safe working and guest environment to reduce the risk of injury and accidents and maintaining a clean environment.

Skills Used

Expertise in mixing of drinks, and cooking all sorts of food menu items.

Exceptional communication skills, Passion for customer satisfaction, Strong work ethic, skilled in staff training and development, Expertise in marketing and advertising.

General Manager

DonRoys Inc - Carroll, IA - July 1994 to October 2010

Responsibilities

Oversaw both front and back of the house personnel to maintain adequate staffing and minimize overtime. Promoted a positive atmosphere and went above and beyond to guarantee each customer recieved exceptional food and service. skillfully interacting with external vendors to obtain the best quality pricing and product. Clearly and promptly communicated pertinent information to staff, such as large as a reservations and last minute menu changes. Maintained a safe working and guest environment to reduce the risk of injury and accidents and maintaining a clean environment.

Skills Used Expertise in mixing of drinks, and cooking all sorts of food menu items!

Exceptional communication skills, Passion for customer satisfaction, Strong work ethic, skilled in staff training and development, Expertise in marketing and advertising.

General Manager

Fuzzy's Taco Shop - Ankeny, IA - May 2016

SKILLS

Microsoft Office, Word, Excel, Power Point, Owner/Operator, Inventory Management, Marketing, Customer Service, Sales, Advertising, Customer Service, Windows, Strategic Planning, Social Media, Event Planning, Teamwork, Public Relations, Project Planning..

CERTIFICATIONS

ServSafe

PUBLICATIONS

Carroll County Newspaper

September 2010

Local bar pros with 20 plus years of experience bring night life back to downtown Carroll for personal financial gain, As well as to help boost the economy and give back to the community and their long time patrons.

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