Property Manager Administrative Assistant

DEIDRE CURTSINGER

*** ******* ***. **********, ******** 40214

*********@*****.*** 502-***-****

OBJECTIVE:

A challenging career with a growth oriented company, fully utilizing my skills in sales, communications and management, making a significant contribution to any establishment and is appreciated where excellence counts. My eagerness for customer satisfaction and achieving the highest level of accomplishment is my goal.

SUMMARY OF QUALIFICATIONS:

• Experience in supervisor and instructor significance.

• Excellent at organizing and multi-tasking.

• An assertive, creative, goal-oriented professional who enjoys a challenge and is determined to meet and exceed quotas.

• Strive for customer excellence, educating and problem solving as a representative of the company. EXPERIENCE:

Oct. 1998 - Present PROPERTY MANAGER, KENDALL REALTY Responsibilities include collecting rent, bill paying and keeping bank records. Monthly reports of income and expenses, net profit and escrow account. As property manager, my motto is to lead by example. I showed properties and amenities, providing property statistics and leasing information. Another part of my job is highlighting the benefits, such as location, surrounding area, transportation, schools, access, neighbors, services, occupancy history, owner performance, tenant satisfaction and security. Performing other duties such as:

*Completes lease by reviewing contract requirements; negotiating terms; obtaining signatures, deposits, and payments. *Qualifying potential residents.

*Weekly walk and inspect the grounds for overall appearance. *Phone or visit other properties to update marketing strategies.

*Proven ability to manage workload, remain flexible and complete tasks, both accurately and timely.

*Other duties include the ability to inspect the property walk in/walk out inspections to determine any maintenance repairs or improvements.

July 1991 – Oct. 1998 ADMINISTRATIVE ASSISTANT, LESLIE REALTY My position as Administrative Assistant was to serve as broker assistant. Responsibilities: Clerical duties were performing light typing, computer skills, managing all files and answering phones.

• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.

• Determine and certify the eligibility of prospective tenants.

• Direct collection of monthly assessments, rental fees and deposits and payment of insurance premiums, mortgage, taxes and incurred operating expenses.

• Prepare detailed budgets and financial reports for properties.

• Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.

• Maintain contact with insurance carriers, fire and police departments; and other agencies to ensure protection and compliance with codes and regulations.

• Market vacant space to prospective tenants through leasing agents and advertising.

• Review rents to ensure protection and compliance with codes and regulations.

• Act as liaisons between on-site managers or tenants and owners.

• Negotiate the sale, lease or development of property and complete or review appropriate documents and forms.

• Direct and coordinate the activities of staff and contract personnel and evaluate their performance.

• Analyze information on property values, taxes, zoning, population growth and traffic volume and patterns to determine if properties should be acquired.

• Inspect ground, facilities and equipment routinely to determine necessity of repairs or maintenance.

• Manage and oversee operations, maintenance, administrative and improvements of commercial, industrial or residential properties.

• Prepare and administer contracts for provision of property services such as cleaning, maintenance and security services.

• Plan, schedule and coordinate general maintenance, major repairs and remodeling or construction projects for commercial or residential properties.

• Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.

• Purchase building and maintenance supplies, equipment, or furniture.

• Meet with board of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.

• Meet with prospective tenants to show properties, explain terms of occupancy and provide information about local areas.

March 1987 – July 1991 SALES ASSOCIATE, LESLIE REALTY Screening and qualifying potential clients for buying and selling real estate. Assisted buyers in obtaining a mortgage by preparing documentation for the amount of down payment required, points, escrow, property taxes, and closing costs. Operating under a strict code of Ethics enforced by the National Association of Realtors, assuring the most competent, professional and ethical performance. Maintain Outlook calendars and schedule appointments. Other duties included word processing letters, memos, faxes and other documents such as creating and maintaining spreadsheets and databases by utilizing collected data from various sources. To review, scan, and assemble various documents. Order supplies, maintain inventory levels of supplies, and schedule equipment maintenance. Prepare, submit and track expense reports. Established and serviced advertising accounts for various promotions of services, for newspaper, magazine, and MLS. Consultant to develop increased business activity through new creative ideas, public relations and promotional activities. EDUCATIONAL BACKGROUND:

1994 ASSOCIATES DEGREE IN BUSINESS MANAGEMENT, NATIONAL EDUCATION CENTER 1987 REALTOR ASSOCIATES LICENSE, A-PASS WIEKEL INSTITUE

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