Security Director Manager Recruiter
Resume:
Kissimmee, FL*****
C: 407-***-****
E-mail: *********@***.***
LinkedIn Amable Delcastillo
Amable Delcastillo
Security Operations Manager Recruiter/ Stock Warehouse/ Security Director Supervisor with extensive experience in security program development. Seeking a position which will benefit from my 28 years’ experience and knowledge.
Experience
July 2018 – April 2021
Orlando FL
Client Service Manager
Garda World Security
Ensured Officers perform all aspects of their assignments as per the site post orders and standard operating procedures for the client.
Liaison for Osceola County and Orange county PD on any open issues
Recruited work on developing Pipeline for specific functional vertical inclusive of accounting legal, admirative, customer service, Human resources
Coordinated the needs of the company to hire employees for direct placements
Tracked invoicing as well as inventory for the company for over 10,000 hours including uniforms.
Utilized Proprietary applicant tracking system called BrassRing to track all Job orders and applicant activity in order to Onboard employees successfully.
Face to face & Virtual Interviews conducted in order to find the perfect Candidates
Managed injuries, worker compensation claims, and light duty return to work cases
Reported any Incident’s to HR & Garda World upper management
Demonstrated working knowledge of Workplace Incident Management, Emergency Response, Crisis Management, and Business Continuity
Promoted safety awareness through internal memoranda, newsletters, intranet, and specific training programs as well as Branch Assessments for all our clients in the south.
Coordinated High Risk Armed accounts in the field with our Sectors Supervisors
Ensured Officers properly fill out all necessary paperwork including but not limited to their time sheet, daily activity reports, and incident reports
Created and implement the work schedule for the security staff.
Ensured all work shifts are covered and required contract hours are met
Coordinated to assure all Compliance codes & MVRs with employees are up to date and standards
Counseled all security staff as needed to ensure job duties and responsibilities are met
Conducted inspections & report findings including random drug screens to management on a random basis
Ensured officers receive and wear proper Uniforms and PPE gear as required by our company
Handled Fleet Maintenance of our Branch vehicles with our Corporate accounts
Investigated any reported payroll or time discrepancies as needed to assure all employees are paid correctly.
Coordinated 9,000 hours of weekly payroll utilizing Win team Software
Ensured all NBOT is approved by the branch prior to implementation
Utilized all essential equipment and documentation to protect company policies
Reviewed all Documentation and report for our Clients utilizing our Guard Metrics system
Assisted Conducting all unemployment cases with the state.
Ran Background checks on all employees using Brass Ring as well as HireRight
Spend time on the road coordinating client site meets as well and officer inspections
July 2007 – January 2018 Jersey City
Associate Corporate Branch Security Specialist/Physical Security & Travel
TD Ameritrade
Provided Executive Protection to our Clients and CEO during staff events lasting 12 hours or more
Provided management and quality control to ensure projects requirements are met.
Administered Network Client CCTV platform as well as DVTEL & Ccure Coordinator.
Liaison to Local Law Enforcement.
Tracked and ordered all office supply for the Security group as well as handled all invoicing for the clients.
Reviewed client invoicing for all vendors.
Created and update Standard Operating Procedures.
Coordinated installation of ADT alarm systems and ADT Select Data Source providing alarm, analysis and self-service account management.
Opened Remedy tickets via ADT Data Source for all work orders.
Saved the company roughly $4600 each quarter on Branch Alarm issues.
Vendor Assessment Prioritization meeting in order to coordinate all our TD Ameritrade vendors is accurate and safe in order to continue doing business with them.
Performed Branch assessments review of company security policy and procedure with Branch Managers. Traveling to 336 Branch locations.
Administered branch construction project.
Administered Physical Security alarm monthly Metrics and PII information.
Coordinated all after hours work with Branch corporate real estate and facilities.
Administered Branch alarm permits with local Law enforcement agencies for 106 Locations.
Branch Alarm Coordinator.
Pinged Local networks hard drive for all 336 locations to verify if there are any issues when a camera goes offline.
Administered Tyco access control procedure.
Attended safety and security training programs and successfully completed.
Coordinated terminations of clients with HR on all NFB letters towards clients for 336 Branch locations nationwide.
Workplace violence coordination’s with contract Security Company for our Branch locations and corporate locations.
Administered alarm security codes to panel to branch associate upon request.
Coordinated Tracking of devices to be destroyed with recall/ Iron Mountain.
Card access control system.
Coordinated and Maintained Branch Security Request Data for all 106 Branches including Corporate locations.
Coordinated issues with facilities and HR and resolve any open issues.
Assisted Security Site Manager with physical security operation and Payroll.
Supported Global Security Operations Centers daily.
Branch Alarm coordinator/Fire & Safety
March 2006 – July 2007 Jersey City, NJ
Senior Security Manager –
Wells Real Estate Funds Security Team
Supervised daily operations of 18 employees.
Performed payroll and scheduling.
Performed reconciliation of monthly parkers.
Managed and operated Simplex Badging System.
Produced daily activity report for manager staff meetings.
Conducted daily tours of the high-rise facility.
Trained and Staffed CPR / AED Classes.
Saved Company $2100 Monthly on Reconciliation of parking.
Interviewed and trained security staff.
January 2003 – March 2006 Rutherford, NJ
Site Manager/Supervisor – Citigroup
Summit Security Team
Managed a team of 20 employees including hiring/selection, scheduling,
Payroll, training, development and support.
Managed the ProWatch System to grant and delete employee access as required.
Monitored site via CCTV.
Managed X-Ray Imaging machine.
Security loss prevention Plain Cloth details.
Performed daily tours of high-rise facility utilizing the Detex system.
Administered training classes for all new hires.
January 2001 – January 2003 Lyndhurst, NJ
Security officer /Account Manager Citigroup – Allied
Security
Supervised a staff of 12 employees.
Performed payroll and scheduling.
Administered ProWatch access to system.
Monitored CCTV and equipment.
Managed X-Ray Image machine.
Performed Physical Security loss prevention Plain Cloth details.
Conducted building patrol for HAVAC systems in a high-rise building.
Performed random site visits to check up on Officers.
January 1999 – January 2001 Jersey City, NJ
Warehouse/ Porter/ Supervisor Hudson News
Supervised a staff of 129 employees.
Performed payroll and scheduling while office manager was away.
Unloaded Trucks to beltline for team to process shipment.
Pick and pack items.
Utilized to Answer Phones while Manager was on meeting
Performed Physical Security loss prevention Plain Cloth details upon clients request when new hires where onboarded.
Recruited & interviewed & hired Employees.
HAVAC systems analyst for the building.
Check listed and maintained all Forklift through warehouse for proper operation.
Education
High School Diploma
Dickinson High School, Jersey City NJ
Skills: Recruiter, Physical Security, Investigations, Operations MGNT, Safety Security, Compliance Codes tracker, Travel Security, Administrative Security, Payroll & Scheduling, Health & Safety Security, CPR/AED including First Aid Training, NJSP Sora Certified, Class D Security Officer License Certification Florida, Microsoft word, Excel PowerPoint. 28 years’ Experience in the Security field which lead up to MGNT.
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