Customer Service Representative
Resume:
Denise Houck
Carbondale, PA *****
**********@************.*******.***
I am interested in working for a bank again. I have 5 years of prior work experience as a Customer Service Representative II. I really enjoyed that line of work and I am eager to get back to work in that field.
Work Experience
Teacher's Assistant
Union Endicott School District - Endicott, NY
March 2020 to Present
I am a substitute on call. I work as a teachers assistant/lunchroom monitor/playground monitor. Home Health Aide
Angels on Call Homecare - Endicott, NY
February 2020 to January 2021
I worked in clients home as a home health aide. Dressing my client, taking my client to doctor appointments or the grocery store, banking needs, etc. School Age Site Assistant
YMCA - Endicott, NY
May 2018 to 2021
I worked with children from k-5th grade. I Supervised them and provided a snack, read to the children, took them outside on the playground, took them to the gym, took them to the bathroom and assisted them with homework if needed.
Infant Teacher
Belton Education Station - Belton, TX
September 2015 to September 2016
I worked as an infant teacher. I fed the babies, changed the babies, played with the babies and filled out paperwork for the parents daily.
Telephone Sales Representative
BSB Bank & Trust - Binghamton, NY
August 2000 to October 2005
I answered incoming telephone calls and assisted customers with there daily banking needs. I placed stop payments, I sold products over the telephone, I navigated through various screens to help them with there banking needs. I faxed documents, I transferred calls to the appropriate departments, I quoted them payoffs on there loans, etc.
Education
1 year of college in Early Childhood Education
SUNY Broome Community College - Binghamton, NY
January 1990 to June 1991
Skills
• Experience with Children
• Teaching
• Childcare
• Home Care
• Telemarketing
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