Ariel Young
***** ** **** ******, ***. Eh-***, Vancouver, WA
425-***-**** ~ **************@*****.***
Business Administration
Self-motivated Clark College graduate with four years’ experience delivering high quality customer service. Highly skilled in business document creation, team leadership, basic accounting procedures.
Education
Clark College, Vancouver, WA Graduated June 2020
Associate in Applied Science Degree, Business Administration
Certificate of Proficiency, Accounting Clerk
Relevant Coursework
●Customer Service
●Excel for Business
●Principles Accounting Procedures
●10 Key Calculator
●Business Communication
●Business Math Applications
●Principles of Marketing
Skills
●Proficient in Microsoft Word, PowerPoint, and Excel
●Perform all steps of the accounting cycle
●Accurately create and maintain records
●Strong verbal communications skills
●Proven ability to multitask and manage time efficiently
●Illustrate team building skills
●Apply new information quickly
●Exceptional customer service skills
Experience
Filing Clerk/ Medical Receptionist February 2021 - Aug. 2021
●Filing and retrieving documents for other personnel
●Disposing files according to established document-retention schedules
●Sorting all papers alphabetically and according to content, dates, significance etc
●Entering paperwork into an electronic system either by data entry or by using optical scanners
●Dealing with all requests to access files and keep logs of borrowed papers
Cashier/Beading Clerk July 2019 - February 2021
●Processing payments by cash, credit cards, checks, and automatic debits
●Providing knowledge on products to aid customers purchases
●Gaining information on new shipments of products coming in the store
●Assisting with helping customers retrieve their merchandise in a safe and timely manner
Receptionist/Front Desk, H&R Block, Vancouver, WA January 2019 - April 2020
●Balanced, reconciled and filed daily transactions
●Scheduled appointments and maintained appointment calendar
●Answered telephone, relaying messages and provided information to callers
●Documented and communicated various actions
●Prepared letters,emails, documents
Cashier/Customer Service, Wendy’s, Vancouver, WA April 2017 - January 2019
●Processed payments by cash, credit cards, and automatic debits
●Maintained positive composure when serving customers
●Assisted with the workload of co-workers and manager(s)
Team Member/Safety Marshal, Wendy’s, Kirkland, WA September 2015 - March 2017
●Performed routine safety audits
●Recognized for developing intentional connections with customers
●Recommend solutions to Safety Manager or General Manager regarding safety hazards