Medical Billing Administrative

KERSTIN FOOR

*** *. **** ******, ************, PA 17257

717-***-**** ***********@*****.***

PROFESSIONAL PROFILE

Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Follows policies, procedures, and guidelines to assure consistent quality. Ability to discreetly manage large amounts of sensitive and confidential information.

Maintains accurate data to ensure details are not overlooked.

Manages time and prioritizes duties in fast-paced, multi-task environments.

Strong written, verbal, and interpersonal skills for effective communication and documentation.

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate.

Microsoft Office Applications (Word, Excel, and PowerPoint); Types 30 WPM.

Possesses 5+ years of cross-functional healthcare industry, supervisory, and customer service experience.

KEY QUALIFICATIONS

Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing Patient Registration Medical Records Management

Check In Check Out Data Entry Release of Information HIPAA Compliance Medical Laws & Ethics

CMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Billing Knowledge

Third Party Billing Medicare Medicaid HMO PPO

EDUCATION & CERTIFICATION

Ultimate Medical Academy

Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2021

National CPR Foundation

CPR/ First Aid / AED Certified

Bloodborne Pathogen Certified

WORK EXPERIENCE

Minnequa Social Club, Shippensburg, PA 07/2021 – Present

Cook

Prepare food for service and cook menu items in cooperation with the rest of the kitchen staff.

Ensure that food comes out simultaneously, in high quality and in a timely fashion.

Maintain a positive and professional approach with co-workers and customers.

DM Bowman, Chambersburg, PA 10/2020 – 06/2021

Customer Service Representative

Directed tractor trailer deliveries.

Coordinated with security department that inspected and checked in deliveries.

Filed records, answered inbound phones, and fielded inquiries.

Ordered office supplies and managed inventory.

Aveanna HealthCare, Chambersburg, PA 01/2019 – 07/2019

Penn Cares, Chambersburg, PA 09/2018 – 01/2019

Home Instead Senior Care, Gettysburg, PA 02/2017 – 05/2018

Home Health Aide

Assisted with activities of daily living, personal hygiene, mobility, and feeding.

Handled light housekeeping duties, prepared meals, and transported to locations outside the home.

Completed daily logs documenting patient condition and activities and any changes to patient care plan.

Engaged individuals in activities and sensory stimulation to encourage positive reactions.

Offered companionship and contributed to a positive environment to enhance clients’ quality of life.

Ryan’s Buffet, Chambersburg, PA 07/2013 – 09/2015

Shift Supervisor / Customer Service

Led team during each shift, trained team members, and reinforced food safety and safe working procedures.

Established and maintained effective working relationships with employees.

Executed company policies and procedures and monitored inventory levels.

Identified problems, initiated corrective action, and maintained fast and accurate service.

Performed necessary opening and closing procedures to assure efficient operation.

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