Line Lead Front Desk
Resume:
Done Traci Resume.pdf
TRACI BABCOCK 800 Cow Pen Rd,
ui) Crossville, Tennessee 38571
PROFESSIONAL SUMMARY
+ Knowledgeable patient support t
interpersonal skills and proficiency in comput
necessary to meet their medical needs.
+ Hardworking and caring, always looking for ways to improve each patient's experience and level of care. Follows current trends
to offer the best support to every patient. Works wall independently to handle assignments and always ready to go beyond
basics assignments,
1m member with good relationship-building and excellent communicator with good
‘operations. Able to help patients work through issues and obtain the services
SKILLS
+ EMR updating . nt intake
+ Insurance verification + Customer service
+ Patient documentation + Healthcare system navigation
+ Regulatory compliance
EXPERIENCE
lent Access Representative, Connextcare, Sop 2015 - Mar 2021, Pulaski, NY
+ Verified completeness and accuracy of patients’ information for documentation in EMR system
+ Collected and secured cash payments for patients’ co-payments and additional financial obligations.
+ Handled important paperwork such as advanced directives, powers of attorney, and advanced beneficiary notices.
+ Educated patients on their medical rights and care options during and after care at the facility.
‘+ Respected the rights of patients and maintained confidentiality.
+ Provided front desk support and customer service satisfaction to patients, with courtesy, respect, and professionalism.
+ Trained statf on effective guest relationships strategies and the rights of patients.
+ Participated in meetings and coordinated patient care requirements with other care providers.
+ Managed follow up appointments with each patient in EHR.
+ Complied with guidelines promulgated by organization and applicable healthcare laws and regulations.
+ Obtained and accurately entered demographic, clinical, and financial data into computer system.
Line Lead, Addeco, Apr 2012 - Jun 2015, Fulton, NY
+ Trained and supervised team members in alignment with company policies, site safety regulations, and OSHA protocols.
+ Inspected finished products to verity conformity to quality standards.
+ Read and understood the production orders to complete accurate work.
+ Packaged finished products into boxes, cartons and containers for shipping to customers.
EDUCATION
Phiebotomy Apr 2013,
BryantaStratton - Cicero, NY
Geo Jun 2006
Pulaski Jr sr High - Pulaski, NY
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