PROFESSIONAL SUMMARY
Versatile communications and marketing professional, project manager, technical/scientific editor, document controller. Thrive in a multifaceted, dynamic environment where learning is a constant. Forward thinking, self-motivated, and deadline driven with effective communication and organization skills when facilitating cross-functional projects. Reputation as integrous, reliable, collaborative, positive, and easy to work with in diverse business environments. Invested in staying current on best practices and flexible in evolving trends and priorities.
WORK EXPERIENCE
Anthem Blue Cross and Blue Shield, May 2015-Present
Marketing Project Manager
Manage and traffic projects through all stages – concept through delivery within Anthem brand standards
Engage and collaborate with diverse business partners to best understand the market and specific populations to strategize short- and long-term goals, recommend marketing and/or communication solutions, and follow through to completion
Decipher, organize, and update complex benefit content for publication
Identify opportunities for process improvement, efficiency, and/or cost savings Audit collateral to retain relevant, archive outdated, and combine materials to create a more streamlined experience for targeted audiences (e.g., Reduced inventory by ~30% across all LOBs)
SKYDEX Technologies, Inc. (Contracted through Aerotech), June 2014-May 2015
Document Control Coordinator
Executed, distributed, collected approvals, updated, released, and organized ECOs/Change Notices and all relevant documents into their respective libraries; down rev previous documents as necessary, secured, and filed them accordingly
Determined, encrypted, logged, and filed high-security documents
Maintained all drawings, documents, and libraries; managed their spreadsheets and logs; assigned new part/form/doc numbers
Assisted the Quality and Engineering departments with compliance of ISO requirements
Reviewed corporate policies, procedures, forms, and diagrams for updates and prevalence
Searched and repaired broken links within CAD files for up-to-date and complete drawing library
Controlled necessary phasing of rebranding and versioning of documents
Conducted First Piece Inspections (FPIs) and Lot Sampling Inspections (LSIs)
A Second Set of Eyes, October 2011-March 2018
Freelance Editor, Consultant, Website Optimization
Personally assisted, wrote, and edited communication initiatives for prominent business leaders, novelists, educational leaders, and private industry
Edited fiction and non-fiction by authors whose first or second language is English
Customized editing to address individual needs, providing full edits and formatting, proofing, and style, preserving the writer’s voice, fact and source checking
Built upon website success by using bot software, analytics and webmaster tools, SEO, social media, and by designing and managing ad campaigns
Hands-On Labs, Inc., February 2012-August 2013
Scientific Editor, Technical Writer, Document Control Specialist
Edited, organized, and fact checked all internal and external documents and manuals for accuracy and consistency ensuring company standards were met using the company-wide Style Manual I created and executed
Conducted science lab experiments to write procedural steps clearly and concisely for readability and learnability while ensuring proper referencing and documentation of figures, data tables, and procedural steps within manuals
Successfully met strict deadlines under constantly changing priorities
Wrote internal technical documents detailing job functions and procedures
Maintained document library and production directory in multiple databases
Learned new web platform software then designed and built learning modules for content, teaching, testing, and evaluation; then trained sales how to set up their faculty and students with the new LMS (Learning Management System)
Worked collaboratively with management, scientists, marketing, and sales team to develop the best products on the market suitable for education institutions
Assisted marketing team in company re-branding and enhanced online presence with optimized content
COMPUTER SKILLS
MS Office and Adobe Creative Suite, Workfront, SharePoint, CMS, ERP, MRM, LMS, CAD, traffic software, analytics software, SoftChalk, LabTutor Teaching Suite, bug tracking software, Salesforce
EDUCATION
Metropolitan State University of Denver – BA in Editorial Journalism/Biology minor
LEAN Training
Landmark Education – Forum and Communications