ETUK RAPHAEL EFIOK.

ADDRESS: NO.* SABBATH CHURCH STREET IBA TOWN, LAGOS STATE.

E-MAIL ADDDRESS adook2@r.postjobfree.com

TELEPHONE: 080********

Career Summary

Willing to acquire more knowledge, formulate ideas, strategize and execute plans with team – spirit and also using my skills in making any organization I find myself to achieve its mission and vision.

PERSONAL DATA

DATE OF BIRTH : 13th DEC 1982

NATIONALITY/STATE/LOCAL GOVERNMENT AREA : Nigerian/Akwa-Ibom/ Nsit-Ubium

SEX/ STATUS : Male/Married

INSTITUTIONS ATTENDED WITH DATES

[ 1987 – 1992 ] Baptist Primary School, Marine Beach Apapa Lagos State.

[ 1992 – 1997 ] Apapa High School Apapa lagos State.

[1998 – 2001] Railway Technical School, Yaba Lagos.

[ 2003 – 2008 ] Federal University of Technology, Minna, Niger State

SUMMARY OF QUALIFICATIONS

[ 1992 ] First School Leaving Certificate

[ 1997 ] West African Senior School Certificate ( WASSC)

[2001] National Business and Technical Certificate (NABTEB) Automobile Technology

[ 2008 ] Bachelors of Technology ( B.TECH) Metal Work Technology

OTHER CERTIFICATES

[2009] Afrihub Nigeria Limited Certificate in computer fundamentals,

internet applications, windows XP, Microsoft word, excel and PowerPoint.

[ 2010 ] National Youth Service Corps Certificate .

[ 2010] Institute of Strategic Management Nigeria .

[2010] Training Certificate on Project Management Professional.

[2016] Technician Recognition program (T.R.P) 1 Certified

[2016] Service Manager Recognition Program (K.S.M.P) 1Certified

[2017] Technician Recognition program (T.R.P) 2 Expert Engine Certified

[2017] Technician Recognition program (T.R.P) 2 Expert Chassis Certified

[2017] Technician Recognition program (T.R.P) 2 Expert Electrical Certified

[2017] Technician Recognition program (T.R.P) 3 Master Certified

[2017] Service Manager Recognition Program (K.S.M.P) 2 Expert Certified

[2017] Service Manager Recognition Program (K.S.M.P) 3 Master Certified

[2017] Service Advisor Program (K.S.A.P) 1 Certified

[2017] Service Advisor Program (K.S.A.P) 2 Expert Certified

[2017] Service Advisor Program (K.S.A.P) 3 Master Certified

WORKING EXPERIENCES

[ 2001 – 2002] ( Automobile Technician) JOHNASCO ENGINEERING, 2b Adekunle Deen Close orile Iganmu Lagos.

Responsibilities :

Service, Repair and Overhaul of Automobile car Engine.

Remove Unit such as Engine, Suspension and Brake.

Disassembles unit and inspect part for wear,usingcalliper, micrometer.

Repair and replace part such as piston, connecting rod,valve etc.

Relines and adjust breaks front and back and replacement of shockabsorber.

[ 2007 – 2008 ] ( Automobile Technician ) OMOREGIE MOTORS, 45 Alhaji Tokan Street Alaka Lagos.

Responsibilities : Service, Repair and Overhaul of Automobile car Engine.

Remove Unit such as Engine, Suspension and Brake.

Disassembles unit and inspect part for wear,usingcalliper, micrometer.

Repair and replace part such as piston, connecting rod,valve etc.

Relines and adjust breaks front and back and replacement of shockabsorber.

[ 2009 – 2010 ] (Mathematics Teacher) (NYSC) GSS,Kabo, Kabo L.A.G kano State

[ 2010 – 2011 ] ( Maintenance Engineer) CUMMINS WEST AFRICA, 8 Ijora Cause Way Ijora Lagos.

Responsibilities:

Service, Repair and Maintenance of Generator.

Repair and Replace part such as piston, connecting rod, valve etc.

[2011 - 2014] ( Automobile Service Engineer) QUEST AUTO CENTER, 2b Metal Box Way Ogba Ikeja, Lagos.

Responsibilities: Attending and monitoring to customers complaints vehicle in theworkshop.

Ensure testing of vehicle after repairs.

Monitoring return job for proper repairs.

Execute corrective plan base on customer satisfaction.

Ensure adequate safety is observed in the workshop.

Random inspection of vehicle in the workshop.

Service, Repair and Overhaul of Automobile car Engine.

Remove Unit such as Engine, Suspension and Brake.

Mentor and Manage Technical Team to Achieve Result

[ Jan 2015 - feb 2016] ( Automobile Service Engineer/Work Shop Manager)

FORMULA 1 AUTO ZONE, km 25 Lekki Epe Express Way Ajah Lagos.

Responsibilities: Attending and monitoring to customers complaints vehicle in the workshop.

Ensure testing of vehicle after repairs.

Monitoring return job for proper repairs.

Execute corrective plan base on customer satisfaction.

Ensure adequate safety is observed in the workshop.

Random inspection of vehicle in the workshop.

Service, Repair and Overhaul of Automobile car Engine.

Remove Unit such as Engine, Suspension and Brake.

Manage and improve Technician to Achieve Result

[ March 2016 –July 2017 ] ( Technical Training And Development Manager)

DANA MOTOR LIMITED (KIA MOTORS),

118, Oshodi Apapa Express way Lagos.

Responsibilities

To Improve Literacy Level amongst Kia Service Staffs

Conduct orientation Program for new joiners.

Maintain Kia Distributor & Dealer Management System Account

Conduct technical and non technical and soft skill training.(PAN NIG)

Center with Management and conduct surveys to identify training needs,

design the training and execute the same.

Develop and organize training manuals, multimedia, visual aids and other educational material for staffs.

Visit DML & Dealer location and Impact Traveling base on their needs.

Conduct Diagnostic training to improve productivity.

Assisting the HR Department for fresh recruitment.

Assisting the workshop in diagnosing critical problem and with solution and develop technical remedies for existing problems in the field.

Maintain Kia Motors Corporation ( South Korea ) Standard all over the After sales Sector

Preparing Kia motors corporation related reports

Assist the senior Manager (Technical Training) for all his training requirements.

Lead a team of technicians, service Advisors, Supervisors in technical training that provides both technical and business process training.

Constantly upgrade training process with feedback

Conduct Kia –Step online / offline training like Technician Recognition Program (TRP), Kia Service Advisor Program (KSAP),Parts Recognition Program (PRP), Kia Intelligence Warranty Information(KIWI).

Conduct on job training amongst service Advisors, technicians, supervisor, Mangers across the nation workshop.

Diagnosis and repairs of Kia vehicles especially critical cases.

Attain to critical Technical issues from our dealers all over Nigeria

[July 2017 - Till Date] (Vehicle InspectionTerritory Manager) CARS45 NIG,

15,Kaffi Street Alausa Ikeja Lagos

Responsibilities

Lead a team of vehicle inspection officers in technical training

Analyze Technical report from inspection officers before purchase of vehicle

Inspect Vehicle, Engine, Transmission, Suspension, body and electrical aspect of a

vehicle

Conduct Orientation Program for new inspection officer

Supervise and Monitor vehicle inspection officers in their different location in Lagos

Constantly upgrade training and training manuals using feed back report

Follow up on quality control to properly ascertain the condition of vehicle before purchase

Conduct Training base on Report from Customers, Quality Control Officers and report

from Trading Team

Conducting Technical Training on maintenance tips for Fleet Officer and Drivers

Develop and effectively manage Technical course curriculum for Inspection Officers

Responsible for administration and coordination of inhouse training programmes for

Centers manager, Fleet officers and inspection officers.

Analyze Technical report to dealers before vehicle is purchase

Resolve dispute in technical matters and proffer solution

Coordinate repairs of vehicle assign to different partners(Auto repair shop)

1.Mornitor repairs of vehicles base on dealer's or customer's complain

2. Ensure quality check after vehicle is repair

3.Ensure testing of vehicle after repairs

4. Random inspection of vehicle.

Coordinate Train Non-Technical Officers technical personnel and manage the whole team

SKILLS

Conceptual skills i.e. formulation of ideas, understanding of abstract relationships and

solving problems creatively; Computer skills, Communication skills, Technical skills(Ability to use scanning tool to diagnose, detect and proffer solution on any engine, ability to used tyre rotation machine. Ability to overhaul an engine.

Teaching and Management skills

LANGUAGES SPOKEN

English, Yoruba, Ibibio

HOBBIES

Playing chess, Listening to music, Browsing the internet to update myself on myJob

REFERENCES

Mr. Solomon Bassey

Admin Manager

Anins Security.

Tel. no.( 080******** )

Email : adook2@r.postjobfree.com

Dr. Bernard Astumbe

Senior lectutal

Federal University of Technology Minna,

Niger State. Tel no ( 080********).

Contact this candidate