CURRICULUM
VITAE
OF
VICTORIA
ANASTASIA
(KAAMILA)
PANDOR
A. PERSONAL DATA:
SURNAME : PANDOR
FIRST NAMES : VICTORIA ANASTASIA KAAMILA
DATE OF BIRTH : 05 MAY 1970
IDENTITY NUMBER : 700**********
AGE : 45
GENDER : FEMALE
NATIONALITY : SOUTH AFRICAN
HOME LANGUAGE : ENGLISH, AFRIKAANS – SPEAK, READ &
WRITE
MARITAL STATUS : MARRIED
HOME ADDRESS : 33 ATONBERG DRIVE
ELDORADO PARK
EXTENSION 2
1813
CONTACT NO. : 011-*******
EMAIL : *********@*****.***
DEPENDANTS : 02
HEALTH : EXCELLENT
RELIGION : MUSLIM
HOBBIES / SPORT : READING
SOCIALIZING, OUTDOOR ACTIVITIES
STRENGTHS : - ABILITY TO WORK IN A TEAM
-ABILITY TO WORK ON MY OWN
-ABILITY TO WORK AND COPE UNDER PRESSURE
-GOOD TELEPHONE SKILLS
-GOOD ANALYTICAL AND PEOPLE SKILLS
-A FAST LEARNER
B. EDUCATIONAL QUALIFICATIONS:
SECONDARY EDUCATION
HIGH SCHOOL ATTENDED : CORONATIONVILLE SENIOR
SECONDARY SCHOOL
HIGHEST GRADE PASSED : GRADE 12
SUBJECTS : ENGLISH
AFRIKAANS
ECONOMICS
TYPING
CRIMINOLOGY
MERCANTILE LAW
CLASS ACHIEVEMENTS : CLASS PREFECT AND CLASS MONITOR
LEADER IN SOCIAL CLUB
SPECIAL AWARDS : CERTIFICATE IN TYPING – 1988
CERTIFICATE IN ECONOMICS – 1987
CERTIFICATE IN ACCOUNTANCY - 1985
C. EMPLOYMENT HISTORY
NAME OF COMPANY : SMOLLAN
ADDRESS : JOHANNESBURG COUNTRY CLUB ESTATE
BUILDING 11, WOODLANDS DRIVE
WOODMEAD
2052
POSITION HELD : DEBIT CARD CONTROLLER
DATES : 01 AUGUST 2014 – 04 MAY 2015
DUTIES HELD : 1.) MFS DEBIT CARD INFORMATION GATHERING:
- COLLECTING INFORMATION REGARDING DEBIT
CARDS
- CAPTURING PURCHASES AND SALES ONTO
SCHEDULES
- ENSURING CORRECT CARDS BEING CHARGED - IF
INCORRECT, ESTABLISH REASONS
2.) COMPILE RECONCILIATIONS:
- MONTHLY AND WEEKLY DOWNLOAD OF ALL
TRANSACTIONS
- RECONCILIATIONS OF ALL TRANSACTIONS
- COLLATING AND PREPARING MONTH END
RECON FILES WITH ALL COMPLETED
RECONCILIATIONS BY DEADLINE DATES
- SUBMIT RECONCILIATIONS TO FINANCE AND CE
3.) CLIENT UPDATES:
- SUBMIT AND DISCUSS MONTHLY RECON VS
PARAMETERS BY STORE WITH CLIENT
- ENSURE THAT THE BUDGET IS UPDATED
DURING REVIEWS WITH CLIENTS
4.) EFFECTIVE ADMINISTRATION:
- DO ALL MONTHLY FILING OF EXPENSE REPORTS,
RECON JOURNALS AND SCHEDULES
- ASSIST WITH AUDIT QUERIES REGARDING CARDS’
ALLOCATIONS
- COLLECT AND SUBMIT ALL RELEVANT
DOCUMENTATION TO AUDITORS/MANAGERS
WHEN REQUIRED
5.) EFFECTIVE TEAM WORK AND SELF-
MANAGEMENT:
- FOLLOW THROUGH TO ENSURE THAT PERSONAL
QUALITY AND PRODUCTIVITY STANDARDS ARE
CONSISTENTLY AND ACCURATELY MAINTAINED
- DEMONSTRATE CONSISTENT APPLICATION OF
INTERNAL PROCEDURES
CASH JOURNAL
- PLAN AND PRIORITISE, DEMONSTRATING
ABILITIES TO MANAGE COMPETING DEMANDS
- DEMONSTRATE ABILITIES TO ANTICIPATE TO
MANAGE CHANGE
- DEMONSTRTE FLEXIBILITY IN BALANCING
ACHIEVEMENT OF OWN OBJECTIVES WITH
ABILITIES TO UNDERSTAND AND RESPOND TO
ORGANIZATIONAL NEEDS
REFERENCE : OPERATIONAL INTELLIGENCE SUPERVISOR
MR SASHLYN NAIDOO
NAME OF COMPANY : THE WOODLANDS MANAGEMENT OFFICE
ADDRESS : THE WOODLANDS OFFICE PARK
CNR KELVIN & WOODLANDS DRIVE
WOODMEAD
2052
POSITION HELD : DEBTORS CLERK
DATES : 14 APRIL 2011 – 31 JULY 2014
DUTIES HELD : - DAILY CAPTURING OF PAYMENT RECEIPTS
- CAPTURING AND ALLOCATING ALL
EXPENSES IN CASH BOOK
- WEEKLY AND MONTHLY RECONCILING OF
CASH BOOK
- MONTHLY REPORTING OF FINAL CASH
BOOK BALANCING TO FINANCIAL
MANAGER
- TAKING RESPONSIBILITY FOR DATA
INTEGRITY ON TENANT BILLING MODULE
ON MDA SYSTEM
- CAPTURING OF TENANT DATA
- CHECKING CREDIT REFERENCES
- DO ITC CHECKS FOR NEW TENANT/CLIENT
APPLICATIONS
- LOADING OF NEW TENANT LEASES
- COMPILING AND CAPTURING OF
INTERNAL MEMOS
- IMPORTING OF ALL UTILITIES METER
CHARGES AT MONTH END
- PRINTING AND DISTRIBUTION OF
MONTHLY STATEMENTS TO TENANTS
- RESOLUTION OF TENANT QUERIES
- COLLECTING OF ARREARS
- CORRESPONDING WITH ATTORNEY’S ON
LEGAL TENANTS
- MONTHLY REPORTING TO FINANCIAL
MANAGER ON ARREARS
- MONTHLY DEPOSIT RECON
- CONTRACTUAL INCOME VARIANCE
ANALYSIS
- ISSUING OF BUILDING PETTY CASH
- MONTHLY RECONCILIATION OF PETTY
CASH JOURNAL
- GENERAL ASSISTANCE TO FINANCIAL
MANAGER
- GENERAL ASSISTANCE TO LEASING
MANAGER
REFERENCE : ASSISTANT GENERAL MANAGER
MISS WENDY ROBERTSON
NAME OF COMPANY : THE WOODLANDS MANAGEMENT OFFICE
ADDRESS : THE WOODLANDS OFFICE PARK
CNR KELVIN & WOODLANDS DRIVE
WOODMEAD
2052
POSITION HELD : OFFICE ADMINISTRATOR
DATES : 19 MARCH 2009 – 13 APRIL 2011
DUTIES HELD : - FRONT LINE RECEPTIONIST
- ANSWERING OF CALLS
- MESSAGE TAKING
- TRANSFERRING OF CALLS TO RELEVANT
DEPARTMENT
-RECEIVING OF VISITORS
-ENSURING RECEPTION AREA IS IMMACULATE AT ALL TIMES
-MANAGEMENT AND ORDERING OF STATIONERY
-GENERAL ASSISTANCE TO FINANCIAL MANAGER
-ADMINISTRATIVE ASSISTANCE TO OPERATIONS MANAGER
-ADMINISTRATIVE ASSISTANCE TO GENERAL MANAGER
-ADMINISTRATIVE ASSISTANCE TO ASSISTANT GENERAL MANAGER
-DISTRIBUTION OF MANAGEMENT REPORT PACKS
-SCANNING OF LEASES, SERVICE LEVEL AGREEMENTS AND BANK GUARANTEES
-DISTRIBUTING LEASE AGREEMENTS TO TENANTS
-LOGGING OF CALLS WITH OTIS LIFTS
-LOGGING OF CALLS WITH ELMEC AIRCONDITIONING
-ACTIVATING ACCESS CARDS
-DISTRIBUTING ACCESS CARDS TO TENANTS
-DISTRIBUTING CORRESPONDENCE TO TENANTS
REFERENCE : ASSISTANT OPERATIONS MANAGER
MR ALLAN DE KOKER
NAME OF COMPANY : STANDARD BANK OF SOUTH AFRICA
ADDRESS : 5 SIMMONDS STREET
1ST FLOOR ENTRANCE 3
JOHANNESBURG
POSITION HELD : PERSONAL MOTORCARD CONSULTANT
DATES : MAY 2006 – MAY 2007
DUTIES HELD : - PROCESS APPLICATIONS FOR PERSONAL
MOTORCARDS ON NT2000 SYSTEM 4.
-ENSURE THAT THE CLIENTS MEET THE QUALIFICATION CRITERIA.
-EXPLAIN IN DETAIL TO CLIENTS THE DIFFERENCE BETWEEN PERSONAL MOTORCARD AND GARAGE CARD.
-ENSURE THAT THE CARDS ARE BEING POSTED OR COLLECTED DAILY IN ORDER TO MINIMISE FRAUD.
-ORDER CARDS AND DISPOSE / CANCEL THEM ON BEHALF OF THE CLIENTS.
-PRINTING AND SENDING OUT CLIENT STATEMENTS AND REPORTS.
-UPDATING CLIENT DETAILS AND DO NECESSARY CHANGES ONLINE.
NAME OF COMPANY : STANDARD BANK OF SOUTH AFRICA
POSITION HELD : INTERNAL FLEET CONSULTANT
DATES : MAY 2003 – APRIL 2006
DUTIES HELD : - PROVIDING ONGOING SUPPORT TO CUSTOMERS
UTILISING THE STFM AND MMU SYSTEM AND
PRODUCTS AVAILABLE TO ENSURE THE EFFECTIVE
USE OF THESE PRODUCTS BY CUSTOMERS.
ADMINISTRATION : - ACTIONING ALL REQUESTS FROM CUSTOMERS: -
LOADING OF VEHICLE ADDITIONS, LOADING OF
PETROL CARDS AND MAINTENANCE FOR VEHICLES,
DISPOSALS OF VEHICLES, VEHICLE CHANGES,
TRANSFERS OF VEHICLES, VEHICLE MAINTENANCE,
BUDGETS, EXCEPTIONS AND ALLOWANCES.
-HANDLING ALL CUSTOMER QUERIES AND SOLVING
PROBLEMS.
-ACCURACY AND TIMEOUSLY VERY IMPORTANT TO
ENSURE THAT CUSTOMERS REPORTS ARE CORRECT
WHEN SCRUTINISING. APPLY PRODUCT KNOWLEDGE WHEN CONSULTING WITH CUSTOMERS.
-PLANNING AND ORGANISING WHEN SELLING NEW
BUSINESS. BANKING OF CHEQUES AND DISTRIBUTING OF PETROL CARDS.
-CAPTURING JOURNALS AND REFUNDS OF CHEQUE
PAYOUTS.
REFERENCE : MR TREVOR MARRIE
: MISS RONEL NAGEL
NAME OF COMPANY : STANDARD BANK OF SOUTH AFRICA
ADDRESS : 78 FOX STREET, JOHANNESBURG
POSITION HELD : CREDIT CONTROLLER
DATES EMPLOYED : 01 JULY 2002 TILL 30 APRIL 2003
SCOPE OF WORK : - COLLECTIONS OF ARREAR ACCOUNTS PHONE
CUSTOMERS ON OVERDUE ACCOUNTS.
-FOLLOW UP ARRANGEMENTS FILES.
-TOTAL ARREARS TO BE REDUCED BY 20% FROM PREVIOUS YEAR.
-ADMINISTRATION – NEED TO PHONE DAILY FOR THE UNPAID ITEMS.
-NEED TO UPDATE AND HAND OVER FILES BY REQUESTING LEGAL DOCUMENTS.
-PREPARE FILES OF LIQUIDATION CUSTOMERS TRACING ALL MISSING PAYMENTS DOING ALL OTHER ADMIN QUERIES ON CUSTOMER.
CUSTOMER SERVICES ENSURE THAT A SATISFACTORY LEVEL OF CUSTOMER SERVICE IS MAINTAINED BY FOLLOWING UP ON ALL QUERIES RAISED BY CUSTOMERS.
REFERENCE : MRS A LAUNSPACH
: MRS B ENGELBRECHT
NAME OF COMPANY : STANDARD BANK OF SOUTH AFRICA
ADDRESS : 78 FOX STREET, JOHANNESBUEG
POSITION HELD : SBIC – MAINTENANCE MONITORING UNIT
DATES EMPLOYED : SEPTEMBER 2000 TO JUNE 2002
SCOPE OF WORK : - LOADING OF NEW VEHICLE TAKES ON FORMS
- TRANSFERING AND DISPOSING OF VEHICLES.
- HANDLING OF TELEPHONE QUERIES SYSTEM 4
- FULL MAINTENANCE.
- LEASE CAPTURING (FML)
- LICENCING
- REGISTRATIONS
POSITION HELD : AUDI FREEWAY PLAN – MAINTENANCE MONITORING
UNIT
DATES EMPLOYED : MARCH 1999 TO AUGUST 2000
SCOPE OF WORK : - LOADING OF CONTRACTS.
- DOING TRANSFERS, DISPOSALS AND VEHICLE
CHANGES. EXTENDING CONTRACTS FORM LATEST.
-QUOTATIONS FOR AUDI SA.
-HANDLING ALL CUSTOMER AND DEALERS QUERIES TELEPHONICALLY.
RECONCILIATIONS OF DEALER ACCOUNTS. FOLLOW UP PAYMENTS OF OUTSTANDING AMOUNTS DUE FROM DEALERS. PAYOUTS OF REFUNDS ON A MONTHLY BASIS WHERE NECESSARY. POSTING OUT PETROL CARDS DAILY.
REFERENCE : MRS MARIA DU PLESSIS
: MRS B ENGELBRECHT
POSITION HELD : MERCHANTS DEPARTMENT
DATED EMPLOYED : JAN 1998 TO FEB 1999
SCOPE OF WORK : - HANDLING ALL CUSTOMER AND MERCHANT
QUERIES.
-PRINTING OF REPORTS AND FAXING TO CLIENTS.
-OBTAINING SPEEDPOINT SLIPS AND MANUAL VOUCHERS FROM MERCHANTS / DEALERS.
-REVERSING OF ALL DUPLICATIONS ON CUSTOMERS REPORTS / STATEMENTS.
-POSTING OUT MERCHANT AGREEMENTS TO NEW MERCHANTS.
-TRACING OF ALL UNKNOWN VOUCHERS AND RE-DIRECTING OF VOUCHERS.
-CLEARING OF SUSPENSE ACCOUNT.
REFERENCES : MR ZAHED DAYA
NAME OF COMPANY : NEDCOR
ADDRESS : 120 END STREET, DOORNFONTEIN
POSITION HELD : MICRO LOANS ADMIN CLERK
DATES EMPLOYED : MAY 1997 – DECEMBER 1997
SCOPE OF WORK : - TEAM LEADER
-DATA CAPTURING
-ENQUIRIES
-CREDIT DEBIT CONSOLIDATIONS
REFERENCES : MR JOHN BANCKEN
REASON FOR LEAVING : TEMPORARY ASSIGNMENT
NAME OF COMPANY : NEDCOR
ADDRESS : PERM PARK, CROWN MINES
POSITION HELD : DATA CAPTURER
DATES EMPLOYED : FEBRUARY 1997 – MARCH 1997
SCOPE OF WORK : - DATA CAPTURING
-PLACING HOLDS ON ACCOUNTS
-QUERIES
REFERENCE : MISS PATTY DU PREEZ
REASON FOR LEAVING : TEMPORARY ASSIGMENT
NAME OF COMPANY : NEDCOR
AMERICAN EXPRESS CARD DIVISION
NEW BUSINESS
DATES EMPLOYED : JULY 1996 – DECEMBER 1996
SCOPE OF WORK : - DATA CAPTURING
-PROCESSING OF APPLICATION FORMS
-DO ITC CHECKS
-APPROVE OR DECLINE APPLICATIONS
-QUERIES FILING
REFERENCE : MRS KAYLENE HERMANS
REASON FOR LEAVING : TEMPORARY ASSIGNMENT
NAME OF COMPANY : STANDARD GENERAL INSURANCE
POSITION HELD : DATA CAPTURER
DATES EMPLOYED : MARCH 1996 – JUNE 1996
SCOPE OF WORK : - DATA CAPTURING
-QUERIES
REFERENCE : MRS GLORIA NIEUMAN
REASON FOR LEAVING : TEMPORARY ASSIGNMENT
NAME OF COMPANY : STANDARD BANK OF S A
DEPARTMENT : SPEAC – WASTE DEPARTMENT
POSITION HELD : DATA CAPTURING CLERK
DATES EMPLOYED : FEBRUSRY 1989 – JANUARY 1996
SCOPE OF WORK : - CAPTURING OF WASTE DOCUMENTS
-BALANCING OF REPORTS
DEPARTMENT : ON LINES
POSITION HELD : DATA CAPTURING CLERK
SCOPE OF WORK : - CAPTURING OF ON LINE TRANSFER
-DOCUMENTS CAPTURING OF CASH
-DEPOSIT FEE QUERIES
-CASH DEPOSIT FEE CHECK CLERK
POSITION HELD : RECONCILING OFFICER
SCOPE OF WORK : - BALANCING OF RECONCILIATIONS
-CREDIT AND DEBIT VARIOUS ACCOUNTS
DEPARTMENT : UNPAIDS DEPARTMENT (UUU)
POSITION HELD : UNNUMBEREDS CLERK
SCOPE OF WORK : - BALANCING OF STATEMENTS
-CLEARING SUSPENSE ACCOUNT
-EXPUNGING ENTRIES
-QUERIES
-TRACING OF LOST REMITTANCES
-DEBIT AND CREDIT CORRECT
-ACCOUNTS SENDING TELEXES
POSITION HELD : UNPAIDS CLERK
SCOPE OF WORK : - BALANCING STATEMENTS
-UNPAYING CHEQUES
-WRITING OF REMITTANCE SLIPS
-CAPTURING DATA
-TRACING OF LOST REMITTANCES
-BALANCE OF SUSPENSE ACCOUNTS
-ATTENDING TO WRONG ENCODED
-CHEQUES SENDING TELEXES
-CREDIT AND DEBIT VARIOUS ACCOUNTS
POSITION HELD : UNPOSTED CLERK
SCOPE OF WORK : - BALANCING REPORTS
-QUERIES
-DATA CAPTURING
-SENDING TELEXES
-RETURN UNPAID DEBIT ORDERS – MAGTAPES FILING REPORTS.
REFERENCE : SHU’AIB BHULA
: URSULA BARTHIS
REASON FOR LEAVING : RESIGNATION
LETTER OF MOTIVATION:
DEAR SIR / MADAM
IN THE PAST YEARS I HAVE WORKED AND GAINED AMPLE KNOWLEDGE AND EXPERIENCE TO CARRY OUT MY DUTIES DILIGENTLY AS WELL AS GROW AND LEARN WITHIN THE INDUSTRY.
I WOULD LIKE TO GROUND MY FEET FIRMLY IN A WELL ESTABLISHED COMPANY LIKE YOURS AND I FIRMLY BELIEVE THAT GIVEN THE OPPORTUNITY TO PROVE THIS, I WILL NOT ONLY BECOME AN ASSET TO YOUR COMPANY, BUT ALSO AN INTEGRAL PART OF YOUR COMPANY.
BACKGROUND:
ACHIEVING SET GOALS IS VERY IMPORTANT AS EVERYDAY IS A LEARNING EXPERIENCE FOR ME TO BEING TOTALLY SELF SUPPORTIVE AND EFFIENTIENT
HOPE THE ABOVE MEETS WITH YOUR APPROVAL, THANK YOU FOR YOUR TIME AND INTEREST.
YOURS FAITHFULLY
MRS VICTORIA (KAAMILA) PANDOR