- To Date
Nov 2019
TIISETSO TUMO
PROFILE
I am an ambitious woman who is prepared to achieve the desired goals of the job description. I am self motivated, a goal orientated individual who is always looking for a challenge to enhance my skills and knowledge, I love to interact with other people and I can adapt easily to any given diverse environment and I can provide flawless, professional services at all times. PERSONAL DETAILS
Date of Birth : 03 December 1986
Marital Status : Single
Nationality : South African
Willing to Relocate : Yes
Availability : Immediately
EDUCATION
Oxbridge academy
National Certificate N4 Management assistant ( Enterprenuership and Business Management) In Progress
Pc Training and Bussiness College
Office Administration NQF Level 5
Square One Computer College (Maseru)
Certificate in Computer Application
St Bernard’s High school
Grade 12 National Senior Certificate
EXPERIENCE
Motlalepule Lekeka clinical psychologist office
Receptionist
Duties and Responsibilities
* Daily Visits - spreadsheet
* Calls -manage telephone and cell phone bookings
* Manages telephone and cellphone, emails enquiries
* Reminders for appointments
* Filling ( Checking for files before the day of the appoinment )
* Sent dr 's notification for reffered patients
* Cash receipts ( invoices and receipts make sure are stamped for cash patients ) clean the reception and Dr ' s office daily
* Admissions of patients with all the clinics and communicate with both the patients and clinics and psychiatrists
* Taking all the incoming calls and tranferring them to them to the correct individual or taking message
* Assisting all walk -in clients with queries
Roses medical clinic
Receptionist
Duties and Responsibilities
* Manage the reception area
* Assist the patient and and visitors
* Open them files manually and elecronically
* Answer the phone and convoy the message to the person
* Manage the daily for the doctors, including booking appointment appointments
* Assisting the walk -in patient and the visitors, answer their queries and everything that they might need
* Call the medical aids for dental benefits
************@*****.***
10348 Grasslands, Heidedal,
Bloemfontein,9306
12 Nov
2018 - 23
Sep 2019
02 May
2018 - 31
August
2018
Gems Optical department opticlear
Call center agent
Duties and Responsibilities
* Administer optical benefits on behalf of medical scheme
*'Provide the optical benefits breakdowns and / or a reasonal explaining on why the claim is rejected
* Responsible for claims enquiries
* Benefits confirmation
* Deals with queries from member's and provider's
* Sometimes call the member's or practice about the and other related queries about thescheme that the might have.
* Calls and emails between the provider's and member's Merseta Bloemfontein
Temp General office assistant
Duties and Responsibilities
* Reception ( greeting clients, visitors, refreshments )
* Handling the office mail and courier
* Admin, phone calls, data capturing, copies, scan, emails,filling
* Uploading the documents on the system
* Cleaning the office ( Bathrooms, Kitchen, store room)
* Receits ( invoice, waybill)
* Date stamp the applicationsand upload the sms
* Metro file the applications before and courier them to head office
* Schedule the trade test dates
* Open new files ( Manual and electronically)
* Organise the store rooms
* Prepare the Boardroom for the meetings
* Microsoft ( excel, emails, word )
Internet
* Dealing with queries from the clients,visitors and stake holders SKILLS
Basic communication skills, both spoken and written. Computer literate.
Strong ability to work in a team of professionals and also independently. Administrative Support
Highly organized and multitasker
LANGUAGES
English
Sesotho
REFERENCES
Dipuo Moraile - "Motlalepule Lekeka clinical psychologist office" Accounts clerk
Seipati Malebo - "Gems optical department"
Admin Assistant
Me Anna - "cleaning and maintanance"
Roses Medical clinic