G P Customer Service

MD ARMAN

KHILGAON, DHAKA

*****-*********@*****.***

MOBILE NO-017********

CUSTOMER SERVICE PROFESSIONAL

Efficient, Organized Customer Service Professional With Over 3years Experience And An Established Recorded Of Working To Very High Standards. Proven Literacy and Numeracy Skills –Proficient User of MS Office. Holds An Extensive List Of Certificates And A Positive Attitude To Professional Development. Excels In Collaboration; Possesses A Proven Record Of Inspiring Others In Different Environments. Manages Diaries, Meetings And Events Effectively, And Is Able To Effectively Resolve Difficult Customers And Administrative Situations. Team Oriented With A Focus On Ensuring A Customer Experience. CORE PROFESSIONAL COMPETENCES

Excellent Communicator. Time Management/Prioritization. Collaborative Team Player

Organized And Details Oriented .Possess Good Judgement .Meeting Planning

Customer Serviced Focused .Multi =Tasking Expertise. Adaptability

Analytical Thinking .Decision Making. Dealing With Difficult SITUATION SKILL SUMMARY

Excellent Interpersonal, Communication, And Organization Skills.

Strong Abilities in Leadership, Teamwork, Conflict and Change Management.

Highly Skilled In customer Service, Relationship Building, Networking, Marketing Report and Business Writing.

Ability To Self-Start, Self-Direct, Work Under Pressure And Meter Deadlines.

Ability to Transition to Any Industry and Highly Adaptive To New Industry and Environment.

Advanced Skills In Microsoft Office Suite (Word, Power Point, Excel, And Outlook).

Quick Learner, Eager to Take On New Challenges.

PROFESSIONAL EXPERIENCE

JUNIOR OFFCER

NRB COMMERCIAL BANK LTD.

DHAKA, BANGLADESH

AGUST 2019-TILL NOW

KEY RESPONSIBILITIE-

Brunch Activities with Very Successfully .Co-Ordinate Schedules & Calendars.

Especially Overall in E-G p, Filing, Organizing, Scanning Documents.

General Banking-Account Opening. Encashment, Cheque Transfer & Clearing Cheque

Credit Card Statement Reconciliation. Mail Processing

Cash Received & Payment, Printing Of Checks. Sales And Expense Plans Targets

Utility Bill Collection. Update Websites Whenever Necessary

Deal With Client/Suppler/Tenants Inquiries And Various Management Task. EDUCATION QUALIIFICATION

LLM (MASTERS OF LAW) February 2017-February 2018

SOUTH EAST UNIVERSITY

LLB (BACHALORS OF LAW) September2009- September 2013 BANGLADESH ISLAMI UNIVERSITY

HIGHER SECONDARY CERTIFICATE (HSC) August2006-August2007 NATIONAL IDEAL COLLEGE

SECONDARY SCHOOL CERTIFICATE (SSC) July 2004- July 2005 KHILGAON HIGH SCHOOL

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