Events Manager Travel Consultant
Resume:
SULVEIGH HO
CURRICULUM VITAE
Email: **********@*****.*** Mobile: +27-084-***-****
Linkedin: https://www.linkedin.com/in/sulveigh-ford-ho-104a251/ PERSONAL SKILLS AND EXPERTISE
** ****s’ experience in Events Industry
Events Planning
Events Coordinator
Special Events
Office Manager
Secretarial
Marketing
12 years Managerial experience
Project Management
Team Leader
Incentives
Administration
PR
ABOUT ME
Offering 38 years of working experience. 19 years’ experience in the Events Industry. Most recent role: Events Manager and Team Leader at Wow Incentives and Events. Headed up the Events Division.
I have strong organisational and administrative skills. I have project managed conferences abroad for 800 delegates, family days for 1000 guests, gala dinners for 1500 guests, expos for 15000 visitors.
I consider myself to be a dedicated and dependable individual who possesses excellent verbal and written communication skills. I never compromise on my personal values which are respect, dedication, trust and accountability. My role in a company is also to be the best that I can be, ensure the best systems are in place thereby streamlining work, empowering to assist people in becoming their best individual self and ensuring impact lasts even in my absence. PROFESSIONAL EXPERIENCE
Company: WOW INCENTIVES & EVENTS (Pty) Ltd
Date Started: February 2012
Date Ended: May 2020
Position: EVENTS MANAGER
Reason for Leaving: Retrenched due to company downsizing due to Covid 19 Responsibilities:
Managing the Events Division and ensure its profitability and growth through client retention and increase market.
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Formulate unique and creative events (locally and internationally).
Project managing the entire process and sourcing all necessary suppliers.
Management of event budgets and business plans.
Ensure smooth onsite implementation including ensuring health and safety protocols are met.
Liaising with clients and designers to create event collateral.
Effective liaison and relationship building with international, regional and local suppliers to ensure best negotiated rates.
Post-event evaluation.
Monitor and mentor staff all office staff to constantly evaluate workloads and productivity.
Increased client trading.
Company: FLIGHT CENTRE SOUTH AFRICA
Date Started: February 2000
Date Ended: October 2011
Last Position: Project Manager and Team Leader (April 2004 - October 2011) Responsibilities:
Manage team of 5 Project Managers for the M.I.C.E. Division (Meetings, Incentives, Conference, Events).
Evaluate workloads, productivity and portfolios and implement and monitor KPI’s.
Grow the M.I.C.E. business in terms of profitability and market share.
Strategizing with Marketing Department and BDM/KAM’s to promote business.
Sourcing for new suppliers, products and negotiating rates and contracts.
Management of production templates, flows and systems.
Management of financial systems and budgets.
Special Events Project Manager for Flight Centre RSA. Previous Position: Inhouse Travel and Events Manager (Nov 2000 – Mar 2004) Responsibilities:
Administrating inhouse Incentive Program for Travel Consultants.
Booking all travel for staff and managing travel budget for company.
Negotiating travel specials for staff.
Organising all company internal conferences, gala dinners, award dinners. Previous Position: Travel Consultant (Feb 2000 – Oct 2000) Responsibilities:
Selling domestic and international travel products as a Retail Consultant.
Offering travel advice and creating personal travel itineraries. Company: OFFICE ANGELS RECRUITMENT AGENCY (London Based) Date Started: August 1997
Date Ended: December 1999
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Position: PA/Secretarial (Temp Positions)
Responsibilities:
Worked in UK for 3 years on a Work Visa in temp positions from Secretarial, Personal Assistant and Admin.
Company: AERONAUTICAL INVESTMENTS t/a INTERAIR
Date Started: December 1995
Date Ended: June 1997
Last Position: Commercial Co-coordinator (Date of Position: May 1996 – Jun 1997) Responsibilities:
Streamlining communication and operations throughout the company and its Satellite Divisions abroad.
Ensuring all Satellite Divisions run as per Head Office systems.
Work closely with the local teams to ensure compliance with all local legislation in various countries and corporate governance best practice Previous Position: PR/Marketing Assistant (Dec 1995 – May 1996) Responsibilities:
Assisted the Marketing Director with all aspects of marketing and public relations.
Coordinated marketing, promotions and launch events.
Identified key events that are in line with the airline’s target market.
Create awareness for the airline by identifying sponsorship opportunities, exhibiting in Expos (locally and abroad) as well as research into the different media’s. Company: TA PUBLICATIONS
Date Started: May 1995
Date Ended: December 1995
Position: Advertising Sales Account Executive
Responsibilities:
Selling advertising space into Profoto Magazine.
Cold calling and canvassing for new clients.
Increasing pages of magazine from advertisers.
Company: THE ARGUS GROUP OF NEWSPAPERS t/a THE STAR NEWSPAPER Date Started: February 1992
Date Ended: April 1995
Position: Advertising Telephone Sales Consultant
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Responsibilities:
Selling space in the Classified Division of The Star Newspaper.
Cold calling when necessary.
Increasing number of pages to paper through effective upgrading of advertising to clients.
EDUCATION
Tertiary Education: Psychology Diploma (1997)
Tertiary Education: Secretarial Diploma (1990)
Primary Education: Matric (1989)
OTHER COURSES:
Advanced Event Management and Planning (Certificate)
Leadership Level 1
Travel
COMPUTER LITERACY
MS Word
MS Excel
MS Powerpoint
Amadeus
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