Collection Agent Project I
Resume:
NTANDO NOMONDE SIBISI
*********.*@*****.***
PERSONAL DETAILS
Full name(s): Ntando Nomonde Sibisi
Identity No: 940**********
Gender: Female
Nationality: South African
Drives Licence: C1
Address: 2238 Zoutpan crescent Entshonalanga ext5
Tembisa 1632
Phone: 079*******
E-mail: *********.*@*****.***
Highest Level Academic: Higher certificate (NQF 4) Additional Qualifications/Training:
Wholesale and Retail – Operations
Project Management
OBJECTIVES
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Developed Skills/ Competencies
Communication skills: I have great communication skills. My work experience has afforded me the opportunity to sharpen my written communication skills. I have exception listening ability which I believe is important for accurately understanding what is required of me and is important for understanding client needs.
Interpersonal skills: I am approachable and get along well with different people in my social and work environment. I am a great team player and enjoy working in environments where the team supports each other toward the achievement of a common goal. I am also able to work independently with minimum supervision.
Adaptability: I believe change is a constant component of life and approach it with willingness to embrace it and adapt accordingly. I am always eager to learn new things and am comfortable with challenging conventional ways of thinking. I believe in seeking help where necessary in order to succeed in any project I undertake.
Coordinative skills: Multitasking, organizing and prioritizing tasks is an important aspect of carrying out my duties and ensuring that I action all my planned activities for the day. I have an eye for detail and respect for procedures and deadlines.
Achievements: 2020 I have been awarded as top sales rep for the month at National Security and Fire, 2020 I was awarded as 2nd top sales consultant of the year. NTANDO NOMONDE SIBISI
*********.*@*****.***
Work Experience
1. Position: Fashion Fixer
Organisation: The Foschini Group (The Fix)
Period: March 2018 - December 2019
Reason for leaving: Better offer at National Security Responsibilities
● Choosing and coordinating outfit for customers
● Merchandising
● Preparing weekly and monthly reports
● Administration
● Increase sales
● Provide fashion advise
● Follow trends
● Customer service
2. Position: Security Advisor
Organisation: National Security and Fire
Period: January 2020 - December 2020
Reason for leaving: Retrenched due to covid-19
Responsibilities
● Strictly direct sales
● Prospective business to business marketing
● resolving customer queries
● Cold calling
● Out sourcing of clients
● Self generating leads
● Canvassing assigned territories to present company products to potential customers
● Contacting leads and setting up appointments to present products
● Closing sales
3. Position : Collection Agent
Organisation : credit workx(Nimble group)
Period: May 10- to date
Responsibilities
● Keep track of assigned accounts to identify outstanding debts
● Plan courses to action to recover outstanding payments
● Negotiate payoff deadlines or payment plans
● Comply with requirements when legal action is unavoidable
● Update account status and database regularly
PERSONAL ATTRIBUTES AND SKILLS
Leadership and management skills
NTANDO NOMONDE SIBISI
*********.*@*****.***
Very reliable person
Salesmanship
Excellent communicator
Great administrative skills
Hard worker
Willing to learn
Great attitude
Team player
Great organisational skills
Open for growth
LANGUAGE ABILITIES
English, Zulu, Sotho, Setswana, - Fluent, read, write COMPUTER SKILLS
MS Office - Word, Excel, Power Point and Internet Explorer. REFERENCES
MR Makhubele
Manager Tel: 065-***-****
National security & fire
Ms Nomvuyiso Vunda
Manager Tel: 078-***-****
The Fix
Thandeka Mathunjwa
Team leader
Credit Workx(Nimble group). Tel: 079-***-****
Contact this candidate