MICHELLE INGRID ESTHER
THULO THOMPSON
Address
Germiston
1401
Contact Details
Cell no: 064-******* or 073*******
Email : ********************@*****.***
BIOGRAPHICAL DATA
Nationality: South African
Race: Coloured
Gender: Female
Identity Number: SA
Driver’s License: Code B
Marital Status: Married
Number of Dependents: 5
Health: Excellent
KEY SKILLS
AREAS OF EXPERTISE
Office Administration and procedures
• Bookkeeping
• Numerically skills
• Interpersonal skills
• Communication Skills (written &verbal ) Afrikaans English, Sesotho verbal and understanding
• Outstanding analysis
• Attention to detail
• IT Skills
• Reception Support
• Minute Taking
• Data management
• Customer Service
• Diary Management
• Filing/Archiving
• Staff Supervision
• Report writing
• Cash Reconciliation
• Sales
• Real Estate agent
ADMINISTRATIVE ABILITIES
• Maintaining an electronic and hard filing system
• Providing training and orientation for new staff
• Coordinating and arranging repairs to office equipment.
• Comprehensive knowledge of Microsoft Word, Outlook, Excel and Access
• Scheduling meetings and preparing agendas
• Minute Tacking...
• Effective organizational skills
• Organizing travel and accommodation arrangements
• Resolving Administrative problems
• Staff supervision
PERSONAL ABILITIES
• Attention to details
• Punctual and reliable
• Can work without supervision
• Ability to cope and work under pressure
• Manage conflicting demands
• Interpersonal skills
• Efficient and Organised
REFERENCES
1. EKURHULENI METROPOLITAN MUNICIPALITY
Busi Mokoena
Cell: 082-***-****
2. EKURHULENI METROPOLITAN MUNICIPALITY
Vincent Campbell
Tel. (011-***-****
3. Surtees Railway Supplies
HR Management
Tel: (011-***-****
4. Castrol/BP
Alford Motloung – W/H Manager
Tel: (011-***-****
Cell: 082-***-****
5. SA Properties
Genevieve
Estate Agent
Cell: 064-*******
Declaration
I hereby declare that the above information is true. Copies of Certificates can be made available upon request
Career Summary
I am highly resourceful, flexible, innovative and enthusiastic and possess a considerable amount of knowledge regarding administrative and office procedure. A quick learner who can absorb new ideas and is experienced in coordinating, planning and organizing a wide range of administrative activities. Well organized and excellent team player with proven ability to work proactively in a complex and busy office environment. I am now looking for a career advancement opportunity that will allow me to develop my skills and potential.
Academic Qualifications
Certificate Grade 12 – Eden Park Adult Education-
English; Biology; Accounting; Economics; Business Economics,
Certificate in Computer Literacy – ABSA City Campus –2000
Knowing your computer; MS Office; Understanding Business; Business Management and Interpersonal skills
Certificate in Bookkeeping – Damelin College – 2004
Short courses completed within Ekurhuleni Metropolitan Municipality – 2009-2014
*Infrastructure Asset Management
*Asset Management
*Customer Care
*Office Coordination
*Microsoft Office 2007
*Microsoft Office 2010- 2012 * Advanced Excel
Currently studying towards a General Management Diploma at Boston Business College
Introduction to Business Accounting; Bookkeeping level 1; Bookkeeping level 2; MS Excel; Understanding the Internet and Selling Skills from 2013 and current
Employment History
Ekurhuleni Metropolitan Municipality: Waste Management Service Department
SENIOR CLERK (PA Secretary, Office Coordination) Office of The REM
Waste Management Service – March 2008 till March 2014
Responsible for providing an efficient and professional
Administrative and clerical services to the Regional Executive Manager North
And facilitating the efficient operation of the office of the REM
GENERAL ADMINISTRATION
Handling incoming and outgoing mail, Prioritizing Documents ;
Filling of office correspondence; Handling of confidential information, Compiling Tender Documents, Adjudicating all outgoing documents including Tender documents, Proof righting
FINANCIAL ADMINISTRATION
Budget Coordination, Procurement of Waste Management Assets, Goods and Services in line with the needs of the department.
Ensure compliance with council policy on procuring of goods and services; sourcing of Quotations; ensure that service providers submit necessary documents;
Ensure delivery of goods comply
With specifications for payments; Creditors Reconciliation, liaising with finance department ensuring payments comply with 30 day window;
Ensure that the budget is spent according to the projection
RISK MANAGEMENT
Identifying risks in my daily operations and come up with mechanism or plans to mitigate.
Ensure that the budget is monitored monthly
COMMUNICATION AND CORRESPONDENCE
Typing of documents, minutes and memo’s; presentations, Excel Spreadsheets
Telephone interaction with clients; public and councillors attend meetings; taking minutes active participation.
SUPPORT AND ORGANISATION
Organizing meetings, organize events; logistical arrangements like Travel; Accommodation
Execution of all protocol activities
EKURHULENI METROPOLITAN MUNICIPALITY
Sport Recreation Arts and Culture Department SREC office of the Director SREC – April 2005-February 2006 (Contract Ended)
Responsible for providing an efficient and professional
Administrative and clerical services to the Regional Executive Manager North
And facilitating the efficient operation of the office of the REM
GENERAL ADMINISTRATION
Handling incoming and outgoing mail, Prioritizing Documents ;
Filling of office correspondence; Handling of confidential information, Compiling Tender Documents, Adjudicating all outgoing documents including Tender documents, Proof righting
FINANCIAL ADMINISTRATION
Budget Coordination, Procurement of Waste Management Assets, Goods and Services in line with the needs of the department.
Ensure compliance with council policy on procuring of goods and services; sourcing of Quotations; ensure that service providers submit necessary documents;
Ensure delivery of goods comply
With specifications for payments; Creditors Reconciliation, liaising with finance department ensuring payments comply with 30 day window;
Ensure that the budget is spent according to the projection
RISK MANAGEMENT
Identifying risks in my daily operations and come up with mechanism or plans to mitigate.
Ensure that the budget is monitored monthly
COMMUNICATION AND CORRESPONDENCE
Typing of documents, minutes and memo’s; presentations, Excel Spreadsheets
Telephone interaction with clients; public and councillors attend meetings; taking minutes active participation.
SUPPORT AND ORGANISATION
Organizing meetings, organize events; logistical arrangements like Travel; Accommodation
Execution of all protocol activities
SURTEES RAILWAY SUPPLIES(Supplier of Railway parts)
Bookkeeper from January 2004 till December 2004 (Contract Ended)
General Ledger to Trail Balance; Daily Cash Book; Journal Entries; Petty Cash; Vat Returns, PAYE
Management reports
Payment of Sundry Creditors; Debtors and Creditors Reconciliation
Audit Preparations
CASTROL S.A/BP(Oil Franchise)
Warehouse and Distribution admin Manager – November 2002 till November 2004 (contract Ended)
Loss Control; Routing and distribution; Customer Services; Confirmation of Daily Orders;
Preparation of Delivery dockets and invoices; handling claims and complaints ; Stock taking; stock reconciliation;
Optimization JD Edwards and Mafunyane delivery confirmation programme; Relieving Warehouse Manager with general duties
MOTSWEDI MEDICAL LTD(PTY)(medical Supplies and Equipment)
Personal Assistant/Administrative Assistant – march 2001 till October 2002(Retrenched Company went into Liquidation)
Preparing planning reports; Agendas; memorandums; Tender document preparation; Proposals
Correspondence and travel arrangements of Sales and Marketing Team; Telesales and Marketing;
Performing a debtors and creditors function; Completing submission of Company Income Tax, Vat returns and P.A.Y.E
Assisting MD with loss control...
GLOBAL VILLAGE LIESURE RETAIL (Food Franchise)
Assistant Manager Admin Manager (Admin Manager) – March 1998 till March 2001 (New Job offer)
Ascertain food requirement for the franchise outlets to closing stock levels; Stock management and stock supply to outlets stock reconciliation; Daily cash ups; Bank reconciliation
Creation of weekly suppliers’ schedules; receipt and banking from outlets; administration of Human Resources, Finances and Assets
General office Management; Super vision of Staff; Weekly wages; Weekly branch returns, Management Reports and safe keeping of safe keys.