Peggy Rubenstein

P: 602-***-**** E: adoery@r.postjobfree.com

SUMMARY

Accomplished IP Executive Legal Assistant and Administrative Assistant with 20+ years of experience. Superior social and communications skills. Effectively leads and assists in keeping leadership on task and prioritizing schedules. Expertise in planning, relationship building, project management and budgeting. Promotes and creates a quality work environment enhancing employee productivity. Ability to mitigate issues by providing initiative-taking approach. High sense of ownership and ready to join another executive team.

EXPERIENCE

Scandianavian Designs Furniture September 2020-March 2021

Sales Associate

Created satisfied customers through honest, knowledgeable and ethical selling practices.

Maximized sales growth and profitability.

Provided excellent and wholehearted customer service with a positive, knowledgeable and consultative approach.

Contributed to a positive team atmosphere dedicated to the company’s mission of being recognized for the highest level of customer and team member satisfaction.

Became an expert in our product and services through active self-led learning and company driven product and service training.

Set energizing sales goals, always striving to improve myself. Actively seeking feedback and practiced new habits of success.

Sales Associates responsibilities:

Process sales including cash and credit, service and refund transactions accurately

Performed transactions in our sales and inventory system (POS), complete customer orders, taking payments, and schedule delivery dates for customers

Greeted clients and answer our phones in a prompt, warm, professional and polite manner

Processed all after-sale service issues with empathy and by following company policy

Assist in daily opening and/or closing procedures for store in accordance with policy

Perform a daily review of your open invoices to ensure accuracy and timely follow up with customers. 100% accuracy on order input and customer comments is our goal to ensure we are managing expectations

Demonstrate effective de-escalation tactics when working with angry or dissatisfied customers. Work quickly and accurately to find resolutions when problems arise

Keep the showroom clean, well maintained and welcoming

Support the warehouse, store support and delivery drivers as needed

Tag furniture, write service orders, answer phones and inquiries, check inventory, assist with assemblies and other duties as assigned

Read and respond to company communications shared on the company intranet

Follow through on emails designated to you within the same day

Oracle Inc. June 2015-September 2020

Administrative Assistant

Provided operational and administrative support for up to 400 associates for Real Estate & Operations including executives, employees and guests at the Oracle Scottsdale office.

Primary contact for Oracle vendors and personnel i.e. Oracle Security, Oracle Global IT, Oracle HR.

Managed entire Vendor Purchase Order portfolio, budget preparation and projections for expenses and costs.

Monitored telecommunications and data systems while working with Global IT Help Desk to remediate any and all system problems. Managed and followed up on service requests with property management and external vendors.

Orchestrated all maintenance agreement schedules, renewals, payments and site visits per contractual stipulations.

Established and coordinated Real Estate & Operation move requirements; site moves, team relocation and office set up.

Initiated iSupport requests and arranged new employee setup. Including I-9 verification, transfers, OBI imaging. Communicated with managers and new hires for employee set up at the office.

Member of the Corporate EHS – Emergency Health and Safety Team for inspections and on-site office management. Prepared Oracle’s site following new CDC Standards, guidelines and restrictions.

Prepared office closure and coordinated all 350 employees onsite to move to remote due to COVID. Tracked, created reports and submitted all documentation to Personnel Manager, Regional Manager and HR.

Prepared and coordinated all confidential document disposal while working with Legal, HR and other internal departments.

Kahala and Hydration Technology Innovations September 2012- January 2014

National and International Intellectual Property Administrative Legal Assistant

Managed department budget, payments, department files, and Chart IDS and maintained electronic files from the USPTO and International Foreign Associates.

Actively reported to, CEO, CFO all communications from the legal team on behalf of Inventor’s USPTO Office Actions PCT/WIPO/, filings, declarations, assignments, patents, prior cited art.

Managed HTI Intellectual Property Portfolio, Patent Applications, Trademarks and Copy Right for acquisition while collaborating with the National and International Legal Teams.

Maintained daily docket and all IP Patent and Trademark Registrations for the USPTO and International filings.

Performed IP searches locally and internationally. Researched, reviewed and analyzed rules in CFR and MPEP; ECFR. Patent Search, File Online EFS-Web, Check Application Status, Patent Online Services; IDS filing and charts; Patent Assignments and Recordation.

Managed Trademark Search [TESS], Trademarks file Online [TEAS] Trademark Check Status/Documents [TSDR].

Prepared executive summary report regarding each patent application, trademark application and docket all timelines.

Prepared, reviewed costs for nationally and internationally filings and all billing and payment approvals.

Reviewed and approved all outside counsel electronic billing statements.

Bryan Cave, LLP March 2001 – September 2012

Intellectual Property Patent/Trademark/Litigation Legal Clerk

•Assisted attorneys and legal assistants for Civil and Patent Litigation/Patent Registration/USPTO/Private Pair & Public Pair/CFR/Assignments/File Histories/Patent Searches/WIPO/Foreign Associates.

•Prepared IP check requests for payment to foreign associates and various IP department billing requests.

•Managed up to 20 temporary employees during discovery periods.

•Retrieved, stored all electronic searches for the legal team.

•Prepared and maintain IP patent, trademark and copy rights.

•Assisted attorneys with preparation during all phases of discovery.

•Coordinated with attorneys to have documents filed and served on all parties pursuant to local rules of the court.

•Performed general deposition preparation assignments as requested by attorneys.

•Performed searches and queries in Ringtail, Summation and Inmagic DBTextworks and prepared documents for attorney review.

•Coded documents into Ringtail and Summation database, updated and maintained records.

•Created and updated motion, case books, team discovery, hearing transcript, and witness books.

•Expertise in DBText database and Ringtail database for research capabilities.

EDUCATION

Yavapai Community College Conferred Dec 2000

ABA certified program // Associates of Science Degree, Legal Assistant

Phoenix College Conferred May 1989

ABA certified program // Associates of Arts Degree, Legal Assisting

EXPERTISE

IP, Class Action, Legal Research and Writing, Family Law, Civil Tort Litigation, ADR, Criminal Law and Procedures, Business Organization & Contract Law, Wills, Trust and Probate Law, Real Estate Law, Civil Tort and Insurance Law, Business Contract Law and Legal Procedures.

COMPUTER SKILLS

Legal Key; Docs Open; Distributed Time Entry; Microsoft Office Suite; Coral Word Perfect; Adobe Acrobat; Westlaw; Lexis; Keyboarding; PATTSY; Microsoft Access; Summation; Ringtail; Inmagic DBTextworks; Legal Access Ware, Java, Excel, PowerPoint, Zoom, Unifer, IManager, deadlines.com, Angus AnyWhere, YardiOne, serengeti electronic billing

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