Varsha

778-***-****

adocpx@r.postjobfree.com

PROFESSIONAL SUMMARY:

·Certified Salesforce Developer with Around 5+ years of experience in Salesforce.com on development and support of CRM applications.

·Involved in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.

·Experience in development, administration, configuration, Implementation, and Support of salesforce CRM, and Salesforce applications based on Apex Language and leveraging Force.com Platform.

·Experience in using Salesforce.com Administration and Creating Roles, Profiles, and Integration of custom and commerce activities with Salesforce web services.

·Involved in developing Salesforce Lightning Apps, Components, Controllers, and events.

·Involved on creating Lightning Pages inside Lightning Community Builder.

·Extensive experience in developing and deploying custom integration solutions in Salesforce.com CRM. Proficient in creating/troubleshooting/modifying APEX code and visual force pages.

·Customized existing Visualforce to align with salesforce new Lightning UI experience.

·Extensive experience in designing Custom Formula Fields, Field Dependencies, Validation Rules, Workflows and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.

·Experience in Salesforce.com administration including creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Tasks and Actions.

·Hands on experience in developing and configuring Reports, Custom Reports, report folders, report extractions, Dashboards for different user profiles based on the requirements.

·Good Experience in data migration and integration using Data Loader, Import Wizard, Informatica etc.

·Strong experience in Salesforce Development using Apex, Visual Force, Visual Force Components, JavaScript, and Triggers.

·Created and maintaining Validation rules, Auto-Assignment rules and sharing rules to support and enhance business processes.

·Strong knowledge on Agile (SCRUM), Waterfall Project Execution Methodologies.

·Strong Hands-on experience with Salesforce Security features Profile, Permission Sets, OWD, Role Hierarchy, Sharing Rules etc.

·Good understanding of ETL tools such as Informatica, and Apex Data Loader etc.

·Proficient in using meta-data migration tools like Eclipse IDE and Salesforce Apex Data Loader.

·Experienced in integration of Salesforce.com with external applications by using Web Services API, Metadata API, SOAP

·Proven ability in translation of business specifications to technical specifications and always been an effective team player.

Technical Skills:

Salesforce Technologies

Salesforce.com, Apttus CLM/CPQ, Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects. Lightning web components, Lightning components (AURA).

Salesforce Tools & Integration

Force.com IDE (Eclipse), ANT, GitHub, Apex Data Loader, Apttus CPQ and Workbench.

Languages

Apex, Java, C, C++, SQL

Operating Systems

Windows XP/Vista/Windows 10, IOS and Unix

Documentation tools

MS Office, Microsoft Visio

Web Technologies

HTML5, CSS3, XML, JavaScript, JQuery

Database

Microsoft SQL Server, MySQL, Oracle and MS Access

Web Services

SOAP, REST

Professional Experience:

Client: Cansel, Burnaby, BC Nov 2019 to Present

Sr. Salesforce Developer/Administrator

Responsibilities:

·Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.

·Agile Development Methodology was followed for the implementation.

·Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

·Developed custom Business logic using Apex Classes, Visual force pages. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.

·Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.

·Implements Salesforce projects, supporting complex implementations for sales cloud, Miller Heiman Sales Methodology support including Sales Access Manager (Strategic Selling/Conceptual Selling and Large Account Management Process), Informatica Cloud Integration platform, community cloud, and/or Pardot B2B marketing cloud and Avention Sales Prospecting platform

· Worked on Sales Cloud, Service Cloud, Marketing Cloud/Exact Target and also Sales and Marketing Application Development.

·Designed Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.

·Organized Email Templates and Mail Merge Templates and was committed in doing the mail merge for various standard and custom objects.

·Worked on various salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.

·Installed the Call Center Applications and allowed the end users to maintain a track history of customer’s complaints.

·Generate Email Templates and have knowledge in bulk emailing users.

·Deliver continuing support in the areas of SFDC configuration, administration, reporting, data migration, solution design and project co-ordination.

·Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.

·Written SQL queries to retrieve information from the database.

·Designed and deployed the custom objects, custom tabs, entity relationship data model, validation rules, workflow rules, page layouts, visual force pages, Apex coding, App Exchange Deployment to suit the needs of the applications using plugins like JavaScript, JQuery, Bootstrap.

·Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.

·Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.

·Worked on developing Salesforce Lightning Apps, Components, Controllers and Events.

·Experience in Salesforce lightning features like activities, contextual Hovers, Opportunity board, Customizable dash board.

·Customized existing Visualforce to align with Salesforce new Lightning UI experience.

·Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

·Created Impressive designs with Custom styling to bring dynamic versions of the components when setting up in Lightning App builder.

·Specify timers that send Ajax update requests to Force.com according to a specified time interval.

·Used Tab permissions, Record Type permissions and Field Level Security to implement Component-based security.

·Worked on customization of Visual force to have lightening experience for desktop and mobile applications.

·Worked on Service Cloud and involved in configuring and integration of CTI for Inbound and Outbound calls.

·Worked on Sales Cloud and Service Cloud with functionalities like Opportunity Management and Case Management.

·Implemented Test classes to support Code Coverage for deployment to production and performed smoke tests before QE Validation.

·Written SOQL queries to fetch the data from Workbench and Explorer.

·Involved in Data Migration Activities to handle bulk loads using APEX Data Loader.

·Created test scenarios on Sandbox environment and migrated code to deployment upon successful testing.

Environment: Salesforce.com platform, Sales Cloud, Service Cloud, Community Cloud, Apex Language, Visual Force (Pages, Component & Controllers), SOQL, SOSL and DML, CTI, Validation Rules, Workflow Rules, Approval Process, Process Builder, Custom Objects, Data Loader, Workbench, Sandbox, Eclipse IDE Plug-in.

Client: Cangene Corp, Winnipeg, MB Feb 2017 to Oct 2019

Sr. Salesforce Developer

Responsibilities:

·Involved in requirements gathering with multiple project managers, in an effort to better customize, and utilize the full functionality of the Salesforce CRM solution.

·Moved the tables like Opportunities, Accounts and Contacts to the Salesforce CRM Standard objects.

·Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.

·Worked on Vlocity to deliver comprehensive and proven solutions to all customers in mobile, Omni script and Vlocity Wear.

·Integrated Apex with External services by making callouts that used SOAP API and WSDL.

·Customized the dashboards to monitor lead activities based on sales geography.

·Experience in Administration, Configuration, Implementation, Lightning, and support experience with Salesforce platform.

·Mapped personal and professional caregiver networks with Salesforce health cloud

·Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.

·Written SOQL queries against force.com API.

·Used refined global search in Lightning by developing Apex classes and Controllers.

·Administrated and monitored the company's Salesforce sales cloud application by creating the workflows for automated lead routing, lead escalation and email alert.

·Used Force.com Eclipse IDE plug to develop the classes and triggers.

·Used health cloud to integrate data from EHRs, wearable and more.

·Created modern enterprise Lightning Apps combining Lightning Design systems, Lightning App Builder and Lightning Component features

·Setup and Implemented Salesforce marketing cloud 2.0 org.

·Developed different Visual force Pages to suit to the needs of the application using different Visual force components.

·Using Apex Data Loader mapped data sources and loaded data into Call Center application.

·Implemented packages in distributing and migrating components or applications within the organization.

·Integrated the Web services for extracting the data from external systems to display in the pages of Salesforce.

·Used Informatica Power Center in synchronizing SQL and Oracle to the Salesforce application.

·Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

·Coded APEX triggers and s-controls, created rule based automated workflows.

·Created Formula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.

·Technical Knowledge in Lightning Experience and Lightning App Builder.

·Expertise on Testing REST API using Robot Framework and SOAP UI

·Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM, this involved designating access to the applicable user within the user hierarchy.

·Implemented Salesforce Development Cycle covering extensively in Sales Cloud, Service Cloud and Call Center.

·Developed various Custom Reports and deployed them for different business user levels.

·Responsible for the creation of custom Apps, and Reports using the Salesforce CRM cloud computing model.

·Generated different reports like standard, summary and matrix for quarterly and half yearly sales.

·Used the sandbox for testing and migrated the code to the deployment instance after testing.

·Participated in the training sessions provided by the Salesforce team.

Environment: Saleforce.com platform, Apex Language, Visual force (Pages, Components, Controllers & Extensions), Saledforce.com Data Loader, Sales cloud, REST API, Informatica, Apex Triggers, Reports, Custom Objects, SOAP API, Custom Tabs, Email Services, Security Controls, HTML, JavaScript, Web services, WSDL, SFDC Sandbox, Eclipse IDE Plug-in, Oracle 10g, Windows XP.

Client: Wipro, India May 2015 to Dec 2016

Salesforce Administrator/Developer

Responsibilities:

·Configured and customized Salesforce CRM supporting Sales, Marketing and Technical Services by creating groups with separate custom profiles and custom page layouts.

·Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

·Developed Visual Force Pages according to the functional Requirement.

·Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.

·Created workflow rules, defined related tasks, email alerts, and field updates, and Mapping them to the existing functionalities and Objects.

·Imported Excel-based customer data into Salesforce using Data Loader.

·Translated Email templates, visual force pages, custom objects/fields using Custom labels and Translation workbench.

·Created Custom Objects and fields for transactional and contractual information.

·Designed and deployed Custom tabs, validation rules, Approval Processes and Auto- response Rules for automating business logic.

·Extensively worked on customizing case management by creating Assignment rules, Auto response and escalation rules.

·Implemented pick lists, dependent pick lists, lookup, master detail relationships, validation and formula fields to the custom objects.

·Involved in Migrating Configuration, Data between Two Sales force production organizations.

·Integrated Sales force CRM with Microsoft Outlook, Microsoft Office to import contact information and Reports.

·Customized the Dashboards to the track usage for productivity and performance of their sales teams.

Environment: Salesforce.com, Security Controls, Sharing rules, relationships, Web service, XML, Force.com IDE, HTML, CSS, JavaScript, Apex Classes, Controllers, Visual Force Pages, Custom Objects, Tabs, Email Services, Workflow & Approvals, Reports, Data loader.

Education:

Bachelor’s in Computer Science and Engineering from JNT University, India.

Contact this candidate