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Senior Business Manager

Location:
Calgary, AB, Canada
Posted:
August 23, 2021

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Resume:

Naburva Business Solutions Inc.

Senior Business Manager 2019 - Present

• Set a strategic vision and direction for the organization based on the firm’s core competencies.

• Developed a competitive advantage for the organization within the industry and target market segment.

• Developed a Lean Six Sigma training program for professionals seeking advanced knowledge in the area of quality and business process management.

• Developed a Project Management certification program for HR professionals. The program is reviewed and approved by CPHR Alberta for 20 CPD hours.

• Managed process improvement and business development projects in the areas of logistics, supply chain, administration, and training. AECOM

HR / Business Process Analyst 2018 – 2020

• Identified opportunities for process improvement in various functions.

• Analyzed the return on investment as well as cultural and organizational continuous improvement & learning outcomes through these projects.

• Managed assigned projects in the areas of HR onboarding, training, finance, safety & compliance. The results included reduction in processing time from 3 weeks to 5 days, development and standardization of training documentation, a centralized safety tracking system and more than 3000 working hours of saving per year.

• Interacted with and engaged stakeholders at all levels in the organization.

• Worked with international vendors and evaluated solutions that provided best value. EDUCATION

Master of Business

Administration

University of Montreal (HEC)

2017 - 2018

Degree in Management

Virtual University of Pakistan

2013 - 2016

Address

31 Tuscany Ridge Bay NW, Calgary (AB),

T3L 3B8

Phone

+1-403-***-****

Email

adobzv@r.postjobfree.com

• Operations & Project Management

• Business Analysis & Stakeholder Management

• Change Management

• Governance & Regulatory Compliance

• Performance Management

• Strategy & Organizational Culture Analysis

• Talent Acquisition

• Training & Development

FUNCTIONAL EXPERIENCE HIGHLIGHTS

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A senior business professional with vast experience in business operations in Canada, US and international sectors. Designer of Lean Six Sigma training program. Author of business articles and mentor of young professionals participating in CPHR Alberta’s mentorship program. SUMMARY

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WORK HISTORY

Kashan Awais, MBA, CPHR, CTMP, ICBB

Management Professional

HONORARY POSITIONS

Regional Vice President – Western

Canada, CTMP Society

Jul 2020 – Oct 2020

Member of the Establishment Council,

Centre William-Hingston, Montreal

Aug 2016 – Oct 2016

• Microsoft Office Suite (Word,

Excel, PowerPoint, Visio,

Access, Teams)

• IBM Kanexa BrassRing

• Oracle (HRIS)

• Avature

• SAP ERP / Success Factors

• IBM Blueworks Live

• Learning Management

System

• Helped US operations with HR governance / compliance audit. Collaborated with various organizations to build relationships for our AAP and EEO programs.

• Responsible for a high volume, recruitment lifecycle for various projects in construction and oil & gas sector in a unionized / non-unionized environment for both Canadian and US markets.

• Conducted new hire orientation workshops and training programs.

• Acted as a trusted advisor, communicating with hiring managers regarding talent acquisition requirements.

• Designed a new learning & development program for the HR department.

• Assisted HR management with emergent needs such as audit, talent management coordination, HR data analysis, etc.

Key Accomplishments

• Successfully filled hundreds of requisitions for hard-to-fill roles.

• Designed and implemented a training program, reducing indirect training costs and improving operational efficiency.

• Initiated and completed a report for the Senior VP, involving marketing and client communications strategy.

Projects with HEC Montreal

Management Consultant – Business Projects 2017 – 2018

• Explored innovative business development options of up to $50 million for Canadian firms operating in retail product manufacturing, engineering, and real estate sectors in perfect alignment with organizational culture and HR capabilities.

• Conducted firms’ business strategy analysis and market research, prepared reports and delivered presentations of key findings to ‘C’ suite executives.

• Redesigned the firm’s decision support process through investigation of undiscovered metrics in the business process. Recommended strategies for organization change management for implementation of the new process resulting in data driven decisions.

• Offered high-quality consulting services to assist business leaders in establishing a strategic direction, long term vision and business initiatives in alignment with the business requirements and industry’s best practices. Key Accomplishments

• Helped the top management determine a strategic direction aligned with the firms’ core competencies.

• Offered practical and efficient change management strategies to enable the companies reap the benefits of the initiatives.

Pizza 2 pour 1, Montreal

Assistant Manager 2015 – 2017

• Responsible for efficient store operations, hiring delivery drivers and kitchen staff, training & onboarding of new employees, maintaining weekly timesheets and conducting cash audit.

Key Accomplishments

• Visibly improved the customer satisfaction level that resulted in increased sales. WORK HISTORY - C O N T I N U E D

SOFT SKILLS

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• Communication skills

• Ability to lead diverse teams

• Organizational & time

management skills

• Project management skills

• Adaptability / flexibility

• Business acumen

• Negotiation

• Problem solving

• Attention to detail

• Analytical skills

CERTIFICATIONS

TECHNICAL SKILLS

Chartered Professional in Human

Resources (CPHR)

Certified Talent Management

Practitioner (CTMP)

Lean Six Sigma Green Belt

Lean Six Sigma Black Belt

Swimming Music

INTERESTS

NCO Financial Services, Montreal

Accounts Receivables Agent 2014 – 2015

• Interacted with US based clients in a call center environment, using negotiation skills to arrange payment terms tailored according to business needs with a focus on excellent customer service.

Key Accomplishments

• Reached the top 15 employees (out of a team of more than 60 members) within 3 months.

Pizza 2 pour 1, Montreal

Associate 2012 – 2013

• Responsible for maintaining cash register and customer service. Worked as a chef and assisted the store manager in maintaining inventories and stock levels of raw materials and supplies.

Ministry of Defence, Pakistan

Section Manager – Operations 2006 – 2011

• Accountable for managing section’s operations and assigned projects.

• Provided engaging leadership to a team of 11 associates and team leads, to promote integrity, teamwork and professionalism.

• Acted as a mentor and coach providing guidance to develop every team member into a confident individual who could collaborate with the team, exercise sound judgment and work with minimal supervision.

• Developed and implemented a new maintenance process that resulted in annual cost savings of more than $1 million.

• Developed a training program as well as a customized performance management system.

• Ensured compliance to legislation, policies and procedures regarding health & safety, employment practices, governance, appropriate distribution of sensitive documents to maintain confidentiality, etc.

• Worked proactively with all key external and internal stakeholders in order to ensure effective relationship building.

• Pursued Kaizen (continuous improvement) philosophy, helping the higher management team in achieving standards in business processes. Key Accomplishments

• My new training program reduced the training time by 25%, incorporated a practical module and enhanced the evaluation score by more than 30% (pre- vs post training scores).

• My customized performance management system eliminated the evaluation biases such as recency effect and halo effect, and incorporated the idea of regular feedback as apposed to annual reviews.

• Slashed maintenance cost by around 50% through a redesign of procedures and insourcing of costly activities.

• Selected as an advisor for management committee responsible for talent development programs.

WORK HISTORY – C O N T I N U E D

Movies Reading

LANGUAGES

• English

• French

• Urdu

• Punjabi

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Contact this candidate