Sonja Schneider

*** ********** **, **** *********, BC

604-***-****

Career Objective

I am a reliable, caring certified Health Care Assistant with over 20 + years of experience in health care. I have excellent client care rapport and work closely with the Yúustways Squamish Nation Home & Community Care team. I am always looking for lasting positive solutions to help facilitate the health care team. I look for ways to help improve the program. I’m passionate about helping all develop positive holistically healthy solutions.

Professional Experience

Senior Support to Health Management/Department Head with over 4 years’ experience. I have worked closely with the Health Director and Contracted service provider on the development of Planning, policies, Reporting, and Evaluation Standards.

I actively contributed to assisting community practice within the Homecare department in developing work plans, project plans and reports as required. I worked closely with the Manager/Department Head in case management in the areas of mentoring and coaching Home Care Workers. I Planned alongside Management the development of projects (Safety Checkmate) and ongoing teambuilding Lunch N Learns. I performed other related duties as assigned by Management/Department Head and coordinated wellness events for H&CC homecare clients coordinated scheduling client calendars and home care workers. I am department Time entry keeper for the entire Health Care Department for over 6 years. Assisted in the correspondence of scheduling with a client -focused experience and managing high-priority calls/emails and having direct contact with community members. My attention to detail and efficiency will make a tangible impact on our community every day.

Highlights of Qualifications

Certified & College trained Resident Care Aide, VCC, 2005

Acute Care Certificate, Native Education, Practicum with Vancouver General Hospital, 2012

Certified Management Skills for Supervisors, VCC, 2014

Business Communication & Writing Certificate, SFU, 2017

Certified Aboriginal Health Care Administration, UBC, 2020

Food Safe Level 1, WHMIS, & First Aid & CPR certificates

Diabetes, Palliative, Cancer, Alzheimer/Dementia, colostomy & catheter, arthritis heart & stroke care, lung disease, Parkinson’s, mental health certificate

Class 5 driver’s license & reliable vehicle

CPR, Defibrillator, First Aid attended

Falls prevention certificate

Basic Foot care certificate

Trained - De Escalating potential Violent situations

Volunteered - Native Education College ( Advisory Board) 2016

SAN’YAS: Indigenous Cultural Safety - Certificate – July, 2017

Relationship Is Medicine: A Relational Response to Lateral Violence - Certificate August, 2019

Safety Advisory Committee Board, Currently

Respectful, Healthy and Safe Workplace - Certificate 2021

Emergency Operation Committee Board – April 2021 – currently

Project Management – Certificate 2021

Skills

I am comfortable communicating on the phone, by email or in person. I have exceptional communication skills, both written and verbal and can explain my ideas and thoughts in a variety of ways to get my point across. I have experience working in customer-facing roles and know how to work with community to find the best solutions to fit their needs.

The areas I feel I can contribute to the Department is, Fundamentals of Administration, Policy, Evaluation and Research, Information Management, Indigenous Health and Wellness Teamwork/Collaboration.

I can build relationships, assisted in training, coaching, and orientation of new employees 2011 – Currently.

I Participated in strategic decisions relating to improvement of division operational Solutions alongside Department Head & Contracted Services in order to keep the Continuity to members.

My goal is to provide Empathy and respect to our community members with the best experience; we need someone who can be empathetic to our members’ needs and circumstances. I can navigate any situation in a friendly, professional and compassionate manner.

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