Office Executive Medical Assistant

SHARON STICARSKY

**** ******** **** *** ***** NY 11746 516-***-****

***************@*****.***

Actively seeking a remote customer service position where I can optimize my problem solving and organizational skills to increase customer satisfaction. Strong multitasking skills and fast learning ability to ensure growth to a company’s customer service team.

JANUARY 2016 – MARCH 2020

MANAGER/MEDICAL ASSISTANT

ENT ASSOCIATES OF NEW YORK

Commuted to various locations in absence of management to ensure flow of business.

Lead six New York State department of health audits resulting in no citation.

Perform internal audits to ensure all offices are within state compliances.

Prepare employee schedules and payroll.

Actively trained and coached various new hires.

APRIL 2006 – DECEMBER 2015

MEDICAL ASSISTANT

ENT ASSOCIATES OF NEW YORK

Perform preliminary screening and routine physical assessment with preparation for doctors.

Assisted Doctors with minor procedures and lab testing.

Communicated all medication needed and clarify all concerns.

Follow up on all patients to ensure all needs are met.

Perform echosinogram, rhinometery, pulmonary function and screening audiogram testing.

APRIL 2000 – MARCH 2006

ADMISTRATOR/ OFFICE EXECUTIVE

ENT ASSOCIATES OF NEW YORK

Verify patients Identification and personal information, clarify purpose of visit.

Ensure that all necessary paperwork is complete alone with proper insurance verification.

Provide office referrals and recommendations for certain specialist.

Ensure that all patients understand their financial responsibility.

JANUARY 1998 – MARCH 2000

RECEPTIONIST

ENT ASSOCIATES OF NEW YORK

Greeting patients while entering office and ensure that they understand the wait time.

Maintain office phone lines, message boards and doctor’s voicemails.

Schedule and adjust new and existing patients’ office visits.

Confirm all patient’s office visit.

Multitask on a high level.

Basic clerical duties.

EDUCATION:

AAS, QUEENSBOROUGH COMMUNITY COLLEGE Queens, New York

Laboratory Science GPA 3.9

CERTIFIED PHLEMBOTOMIST, QUEENS COLLEGE Queens, New York Completed 1998

SKILLS:

•Professionalism/ Confidentiality

•Customer Service/ Customer Focus

•Blood withdrawal certified

•Qualified in hematology and specimen collection and processing

•Written and verbal communication skills

•Organized/Able to prepare charts

•Electronic Medical Records Proficient

•MS Windows XP, MS Office Suite

REFERENCES

Furnish upon request

Contact this candidate