Ekg Technician and Customer Service

SAMIA KHALIL

***************@*****.*** 562-***-**** Paramount, CA 90723

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working

environment. Successfully works as part of team to reach personal and business goals. Known for successfully

handling escalated customer support issues.

Skills

Active listening skills.

Communication skills.

Computer skills.

Customer service skills.

Interpersonal skills.

Leadership skills.

Experience

Wilbur medical supply Irwindale, CA

Customer Service Associate

04/2021 - Current e

Airport Customer Service Los Angeles, CA ®

Customer Service Agent

03/2018 - 03/2020

United Pharmaceutical Company Minia, Egypt ®

Salesperson

02/2014 - 12/2017

Education and Training

Management skills.

Problem-solving skills.

Working well in a team.

Willingness to learn.

Bilingual Arabic and English.

Supported customer service goals and enhanced relations through

friendly, knowledgeable and positive communication.

Delivered fast, friendly and knowledgeable service for routine

questions and service complaints.

Educated customers on special pricing opportunities and

company offerings.

Documented conversations with customers to track requests,

problems and solutions.

Delivered fast, friendly and knowledgeable service for routine

questions and service complaints.

Utilized active listening and communication skills to address

customer inquiries and escalate issues to supervisor.

Gathered information from clients to create solutions that

achieved business needs and desires.

Placed orders and answered customer questions in-person,

through email and over phone to maximize customer service.

California School of Health Sciences Anahim, CA

EKG Monitor Technician in EKG Technician

08/2021

Banisuif University Banisuif, Egypt

Bachelor of Arts in Bachelor's Degree in Sociology

06/2013

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