Adult Education Charlestown

Latoya Clements

*** ****** ******, *** ***, Dorchester, MA 02122 857-***-**** *************@*****.*** To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization Education

Charlestown Adult Education Center., Charlestown. MA HiSet Certification Completed October 2019

Grafton Job Corps Center Grafton, MA

Completed: Electrical Wiring Certification Graduated September 2002 Work Experience

Chapman Water Proofing., Charlestown, MA

Safety Inspector/ Keyholder May 2010- November 2010

Carry keys and alarm codes; open and close store, disarm and arm alarm system

Oversee cleaning, maintenance, and deliveries staff outside of regular business hours

Perform and supervise daily procedures

Maintain a tidy and organized entrance area

Monitor and assist cashiers and other retail staff; assign daily duties

Train and support new team members

Provide customer-focused service; welcome customers to the store and assist them with requests TJ Maxx Department Store., Somerville, MA

Sales Cashier September 2008- October 2009

Exceed guests’ expectation by actively listening to their needs in order to provide amazing service in a timely manner at the point of sale

Maintains a clean point of sale area and assist with sorting merchandise, when not serving a guest

Has a high awareness regarding the length of purchase lines and immediately notifies the Register Complex Supervisor of a need to open additional registers

Sorts hangers and hard tags after each purchase

Maintains a high level of Asset Protection awareness regarding all areas of risk

Follows Company Service Standards with every guest

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