Donna Melendez
**** ***** ******** ****** ado6xa@r.postjobfree.com 626-***-****
SKILLS SUMMARY
Administrative support coordinator with extensive experience in academics. Over 30 years of clerical experience. Enjoys working with students, faculty, and staff. Excellent organizational, interpersonal, and problem-solving skills. Works well with all levels of manag3ement and personnel. Managed confidential department files and faculty records. Self-motivated and works well in a fast-paced environment.
KEY PROFICIENCIES
Event Planning & Scheduling Filing & Documentation Microsoft Office (Word, Excel, Outlook) Office Administration Payroll Processing PeopleSoft Process Improvement Program & Project Management.
PROFESSIONAL EXPERIENCE
Field Link – Paladin Technologies
September 2021 – October 2021
Systems Operator (Contract)
Walmart – Azusa, CA
August – September 2021
Cashier (Temporary)
Aerotek – Rancho Cucamonga. CA
January 2020 – Present, (Contract)
ADP – January – April 2020 Gather year-end and quarterly reports for mailing
Interior Speed, June 2020 – July 2020
Poly Tech, November 2020
CSULA – Los Angeles, CA
February 1992 – August 2019 (Retired)
Administrative Support Coordinator
Responded to telephone inquiries, providing quality service to customers and associates
Provided administrative support for Department Chair and nine full-time faculty, +20 part-time faculty, three teaching associates, and student assistants and federal work-study students
Maintained files all phases of operations and processed personnel and students’ files and paperwork
Provided and oversaw support service to assure compliance with university policies, procedures, and practices
Disbursed payroll checks for faculty and students and managed all job hiring
Scheduled classes on PeopleSoft
Order office/instructional equipment and supplies
Worked with undergraduate and graduate programs, prepared quarterly comprehensive
exam, and updated undergraduate/graduates’ records
Prepared budgets, travel, and payment, 12ordered textbooks, all correspondence
including ABET
Assisted with student advisement on satisfying Civil Engineering programs requirement
Staff adviser for American Society of Civil Engineering (ASCE) student organization and Chi Epsilon Civil Engineering student honor society
Coordinated American Society of Civil Engineering (ASCE) Pacific Southwest (PSW)
Conference in 2011 that involved nineteen universities 1200 student attendees at CSULA; also attended all off-campus conferences with students
CSULA – Los Angeles, CA
January 2000 – August 2019
Academic Program & Outreach Coordinator
Assisted in developing and implementing the National Summer Transportation Institute Program (NSTI) including but limited to: Orientation, Curriculum, Development, Activities, Closing Program, and Evaluation
Maintained confidential files and all phases of operations and process personnel paperwork, schedule the workshop activities, order office, instructions equipment, and supplies
Supervised the academic program for students and staff
Performed duties as needed by and acted in absence of the Project Director, Dr. Hassan Hashemian
Assisted with coordination of field trips
Prior Experience Highlights
CSULA – Los Angeles, CA
(January 2000 - August 2019)
Testing Center Casual Worker
Supervised and monitored students taking exams such as the English Placement Test (EPT), Scholastic Aptitude TEST (SAT), American College Test (ACT), Law School Admission Test (LSAT), GRE Subject, TOFEL, and Test of Essential Academic Skills (TEAS) Nursing Exam.
CSULA – Los Angeles, CA
December 1989 – February 1992
Payroll Technician
Performed all payroll transactions for academic, non-academic, full-time, and part-time
employees, including appointment/separation, reclassification, promotion, merit salary
adjustment, leave, worker’s comprehensive, overtime, salary advances, etc. utilizing
computer (data entry).
Lawson Hughes Company, Inc. – El Monte, CA
February 1988 – November 1989
Payroll/Personnel
All office functions
ANB Construction – Whitter, CA (Out of Business)
September 1986 – January 1988
Payroll/Personnel, Office Manager
All office functions
WR Grace Home Centers – Diamond Bar, CA (Out of Business)
November 1977 – August 1986
Construction Management Office - Administrative Support
General Office – Territory included California, Nevada, Arizona, New Mexico, Texas, Utah, and Colorado.
All office functions
EDUCATION
El Monte High School, 1970
High School Diploma
LIST OF PROFESSIONAL REFERENCES
Gustavo Menezes
Professor – CSULA
323-***-**** ado6xa@r.postjobfree.com
Hassan Hashemian
Professor – CSULA
Director of NSTI
323-***-**** hhashem@calstatel a.edu
Sonya Lopez
Professor – CSULA
(310-***-******) ado6xa@r.postjobfree.com
Rupa Purasinghe
Professor and Chair – CSULA
323-***-**** ado6xa@r.postjobfree.com
LIST OF PERSONAL REFERENCES
Diana Balli
Laura Bulgarelli
Lily Nguyen
Albert Penner
Donna Melendez
5029 North Stephora Avenue ado6xa@r.postjobfree.com 626-***-****
SKILLS SUMMARY
Motivated administrative support coordinator with extensive clerical experience. Highly accountable and organized at maintaining department and personal records. Skilled communicator who builds productive relationships with diverse personnel, managers, and clients. Passionate about helping organizations address and solve operational problems.
Adapts quickly to new work challenges and technology platforms.
Key Proficiencies
Event Planning & Scheduling Filing & Documentation Microsoft Office (Word, Excel, Outlook) Office Administration Payroll Processing PeopleSoft Process Improvement Program & Project Management
Professional Work Experience from California State University – Los Angeles
Administrative Support Coordinator (Feb 1992 to Aug 2019)
•Provided versatile support to Department Chair and thirty faculty members.
•Ensured strict compliance with organization policies and procedures.
•Disbursed payroll checks, processed personnel paperwork, and maintained detailed records and files for all operations.
•Prepared office budgets and ordered equipment and supplies. NOTE: please confirm accuracy
•Advised students on accessing the appropriate program and course offerings.
•Coordinated the ASCE PSW Conference 2011 attended by 1200 students from nineteen universities.
Academic Program & Outreach Coordinator
(January 1995 - August 2019)
•Co-developed and implemented all Summer Transportation Institute aspects including orientation, curriculum, development, activities, closing, and evaluation
•Maintained detailed files and records for all operational areas, processed personnel paperwork, scheduled workshop activities and ordered office and instructional supplies
•Supervised program staff and participants
•Served as interim Project Director when needed
Testing Center Casual Worker
(January 2000 - August 2019)
Supervised and monitored students taking exams such as the English Placement Test (EPT), Scholastic Aptitude TEST (SAT), American College Test (ACT), Law School Admission Test (LSAT), GRE Subject, TOFEL, and Test of Essential Academic Skills (TEAS) Nursing Exam.
Prior Experience Highlights
California State University, Los Angeles
(December 1989 – February 1992)
Payroll Technician
Carried-out all payroll transactions and adjustment for including appointment/separation, reclassification promotion, leave of absence, workers comprehensive.
Lawson Hughes Company, Inc. – El Monte, CA
February 1988 – November 1989
Payroll/Personnel
All office functions
ANB Construction – Whitter, CA (Out of Business)
September 1986 – January 1988
Payroll/Personnel, Office Manager
All office functions
WR Grace Home Centers – Diamond Bar, CA (Out of Business)
November 1977 – August 1986
Construction Management Office - Administrative Support
General Office – Territory included California, Nevada, Arizona, New Mexico, Texas, Utah, and Colorado.
All office functions
EDUCATION
El Monte High School, 1970
High School Diploma
LIST OF PROFESSIONAL REFERENCES
Gustavo Menezes
Professor – CSULA
323-***-**** ado6xa@r.postjobfree.com
Hassan Hashemian
Professor – CSULA
Director of NSTI
323-***-**** hhashem@calstatel a.edu
Sonya Lopez
Professor – CSULA
(310-***-******) ado6xa@r.postjobfree.com
Rupa Purasinghe
Professor and Chair – CSULA
323-***-**** ado6xa@r.postjobfree.com
LIST OF PERSONAL REFERENCES
Diana Balli
Laura Bulgarelli
Lily Nguyen
Albert Penner