CURRICULUM VITAE

SAMINA SARFARAZ QURESHI

Present Address:-

***, *** *****,

Aashiyana (S.R.A) CHS, Pvt. Ltd.,

Near Shamsan bhumi,

Oshiwara Bridge Road,

Oshiwara, Jogeshwari (W),

Mumbai – 400 102.

Contact No.: 961-***-****/977-***-****

CAREER OBJECTIVES:

To progressively develop my skills, knowledge and gain experience which would help make me to serve the organization consistently with sincerity, honesty and to the best of my ability.

WORK EXPERIENCE:

Worked as a Front Desk Executive for Bajaj Allianz General Insurance Pvt Ltd 7th April‘2014 to April ’2019

Attending the inbound calls of clients and customer and giving the claim status.

Solving the query and complaints related to his Claims related.

Helping them in proper manner from which customer can understand about the query or complaints.

Mailing the Deficient documents letter to the client and Relationship manager.

Sending the Claim documents by courier to the Respective Branches as per the Policy location and tracking for the same.

Worked as a Front Desk Executive for K11 FITNESS ACADEMY from January 2012 to March 2014.

Attending to enquires and entering/registering the entries (sending to prospects to sales team).

Filling up forms of new enrolling members and registering trial sessions entries.

Maintaining attendance register.

Check the hygiene and cleanliness of the entire gym floor

Update systems with any purchase/ repairing requirement

Booking appointments and reconfirming by calling.

PERSONAL DETAILS:

Father’s Name : Ahmed Bava Shaikh

Date of Birth : 08/01/1982

Gender : Female

Nationality : Indian

Marital Status : Married

Religion : Muslim

Languages Known : English, Hindi & Marathi

Hobbies : Listening Old Music & Interacting with people.

EDUCATIONAL QUALIFICATION:

H.S.C. Passed from S.N.D.T College (Mumbai).

S.S.C. Passed in the year March, 1999 from Purushottam High School (Mumbai) with 50%.

ADDITIONAL QUALIFICATION:

Basic Knowledge of Computer

Ms.Word & Ms.Excel

Date: (Samina Sarfaraz Qureshi)

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