MARJORIE LAURIA
Staten Island NY 10306
PROFILE
Motivated Neurodiagnostic Technologist offering a strong work ethic and positive attitude. Highly effective in fast-paced work environments and with patients, families and care teams. Driven to work in the most efficient and effective manner. Friendly, adaptable and collaborative professional, able to devise satisfying solutions to complex problems.
EXPERIENCE
NEURODIAGNOSTIC TECHNOLOGIST,
HOLY NAME MEDICAL CENTER; TEANECK,NJ- 2019-
PRESENT
• Worked with neonates, infants, children, adults and geriatric patients, making patients comfortable, answering questions and monitoring health.
• Collected and documented results and performed calculations to help physicians interpret scans.
• Assisted patients with personal care, ambulation and general patient care needs.
• Tracked patients during tests and surgeries with assistance of EEG, EP instruments and video recording equipment.
• Collected, documented and reviewed patient medical histories and relayed important factors to supervising clinicians.
• Calibrated equipment for optimal use and to obtain accurate diagnostic results.
• Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
• Recorded observations and baseline measurements to maintain accurate medical records.
• Explained procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures
OFFICE ADMINISTRATOR,ISLAND DRIVING
SCHOOL;STATEN ISLAND, NY - 2018-2019
• Kept physical files and digitized records organized for easy updating and retrieval by any team member with access.
• Performed general office duties, including answering a multi-line phone, routing telephone calls or messages to appropriate staff .
• Maintained open communication with customers to foster positive relations and provide updates on issues.
•Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity .
• Interacted with customers professionally by phone, email or in -person to provide information and direct customer satisfaction. SALES SECRETARY, BLUE RAVEN SOLAR; RALEIGH, NC
-2018-2018
• Handled sensitive information with high levels of integrity, confidently and dependability. (Loan Documentation, Social Security Numbers, Income verification. Incoming cash checks for completed sales.) Responded to customers' requests via telephone and email.
• Copied, logged and scanned supporting documentation.
• Verified data integrity and accuracy.
• Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction. KINDERGARTEN TEACHER ASSISTANT, ST.THOMAS
MORE;ENGLEWOOD, CO 2017-2018
• Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
• Implemented reading and writing workshops to increase student literacy and support school reading programs.
• Improved students analytical skills by introducing state-of-the - art computer program technologies.
• Maintained safety and security of all youth under care.
• Facilitated group sessions and provide one-on-one support.
• Prepared instructional materials for group and one-on-one.
• Documented behaviors, interventions and results.
• Kept learning environments focused, inclusive and supportive at all times.
PHYSICAL THERAPIST ASSISTANT, NORTH WELL
HEALTH;STATEN ISLAND, NY - 2012-2017
• Achieved high staff morale and retention through effective communication, prompt problem solving, proactive supervisory practices and facilitating a proactive work environment.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Enforced safety procedures with all patients.
• Assisted with treatment and clerical needs of customers.
• Facilitated timely check- in by greeting visitors and establishing the purpose of their visit. Comfortable working under high stress and high volume situations.
• Trained new staff on quality control procedures.
• Multiple "Service excellent" awards.
• Maintained supply inventory.
• Cleaned and maintained therapy area and exercise equipment. EDUCATION
• COLLEGE OF STATEN ISLAND THE CITY UNIVERSITY; STATEN ISLAND,NY
BACHELOR OF SCIENCE IN PSYCHOLOGY-2016
• AIMS EDUCATION ;PISCATAWAY, NJ
NEURODIAGNOSTIC TECHNOLOGIST -2020
CERTIFICATIONS/LICENSES
• Basic life support
• Member of National Technical Honor
Society
• ABRET (R,EEG.T) June 2020-
December 2025 Registry Number 7521