UMESH P RASAI
S K I L L S
Customer service, organization, team
management, operational improvement, team
management,
E X P E R I E N CE
Team leader The western Doha hotel & spa
To implements customer service initiative.
Greeting customer is first priority.
Exceeded team goal and collaboration
with team members.
Devised and published metros to measure
organizations success in delivering world
class customer service.
Awarded as best employees.
Team leader Transguard-Ritz Carlton ABUDHABI
2014-2016
Greeting customer
Take order and try to know what customer is
looking for and make fulfillment with high
level customer satisfaction.
Control over the member and divide the
work rotationally.
Office boy Al Tezaj -KSA 2018-2020
Greeting customer.
Making copy of documents and handling
the controlling over secrets documents to
right department.
S UMMARY
Enhance team performance and
maximize customer satisfaction by
strategically managing calls and
implementing process
improvement. Interpersonal
communication and administration
oversight. successful at training and
mentioning employees to promote
culture of collaboration and
continuous improvement.
Umeshprasai71
ado50r@r.postjobfree.com
ADDITIONAL EXPERIENCE
Knowledge of basic
computer
Training of hotel
management
More than 4-year
experience in 5-star hotel
2
Receive call and transfer to authorize
departments.
E D UCATION
Higher secondary 2010 Brilliant Educational HS School-Kathmandu
+2 2012 Brilliant Educational HS School-
Kathmandu
Visa status: 3-month visit visa
Full name: Umesh Prasai
Nationality: Nepalese
Current Address: International city
Mobile Number: 050*******
Willing to join immediately
H I GHLIGHTS
Quick learner
Strong Team leadership
Organized
Knowledge of multi-
language
I hereby certify that all information mention in this curriculum vitae are basic on my experience and true. Thank you