Shrija Saha – (M: 824*******/947-***-****)

Versatile, Energetic, Hard-working, flexible, self motivated, creative and sincere aspirant ready to accept extraordinary challenges and conquer new heights, waiting for suitable opportunity in hotel / retail Industry to prove myself.

E-mail address: ado4xy@r.postjobfree.com

Examination

Council / University

Passing Year

% of Marks

Div. /Class

Secondary

W.B.B.S.E.

2017

60

II

Hotel Management

(1st Year)

DSM School of Management

2019

80

I

Hotel Management (2nd Year)

DSM School of Management

Appearing in 2020.

Experience: (Experienced earned during 6 Months Training periods in following departments at one of the Best Luxury Hotels & Resorts - The LaLiT Ashok, Bangalore).

Front Office: learnt how to tackle guest issues, how to make them feel better and handling calls. (In one month took 43 Trip Advisor feed Backs).

F&B Production (Kitchen): Learnt how to face pressure and understand the requirement of hardworking and responsibility .

F&B Service: Here I learnt to work like a staff and qualities required fitting into the job.

House Keeping: Learnt the way to make the rooms suitable for the guest to stay comfortably.

Lalit Loyalty: Learnt generating revenue by giving discounts and attracting the guest to stay for longer time.

Experience: Worked in Grand Mercure Bengaluru near Gopallan Mall for 3 months (20th January – 20 March) as a Guest Relation Associate. (Due to Covid – 19 got Termination Letter)

Objective: To work in a creative and challenging environment where I could constantly learn and gain expertise, develop competency in the hotel / retail industry and enhance my skills in the hospitability world or service industry to accomplish progressive goals through my sincere results oriented efforts by delivering solutions to the problem and achieving targets set by the management

In my little exposure, understand my main role is to increase the hotel’s reputation, attracting the guest, thereby increasing the revenue of the Hotel.

Computer Knowledge:

Operating System: Windows

Tools: MS Office

Opera – (Basic)

( Shrija Saha )

Father’s Name : Mr. Goutam Saha

Date of Birth : 26.08.2000

Marital Status : Un-Married

Sex : Female

Nationality : Indian

Religion : Hindu

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