Objective
I desire to join a high-energy team that will enable me to grow and become a meaningful contributor in the industry. I am hopeful that the position I obtain will enable me to become familiar with the processes and responsibilities required of individuals in the field.
Experience
UNC Charlotte, Charlotte, NC - Community Oriented Policing / Patrol Officer
July 2010-Present
ALICE Instructor for active shooter training
School resource officer training
Enforce all state and local laws
Perform routine patrols of assigned areas
Respond to Call for Service; both medical and emergency
Promote safety awareness to the community
Conduct a variety of misdemeanor and felony criminal investigations
Follow Special Operation Policies to secure buildings
Assist with property management control
Work with University staff and administration to create a safe and secure environment for the public
Prepare cases and providing evidence in court
Administrative duties as needed
North Carolina Farm Bureau, Charlotte, NC – Field Assistant
October 2006-February 2010
Managed communications between customers and field staff
Verified insurance coverage and processed claims
Prepared files for audit and maintained accurate customer records
Kept reserves updated for entry and managed transactions between accounts
Trained new staff members in essential job functions
Carolina Rheumatology Clinic, Concord, NC – Office Manager
January 2006-August 2006
Supervised all administrative staff members and maintained all office and clinical inventory
Handled all scheduling for staff and patients
Developed office protocol for the efficient handling of all lab work
Managed accounts receivable and filed claims with Medicare
Maintained office safety compliance with OSHA standards
Carolina Retina and Vitreous Consultants, Charlotte, NC – Medical Technician
October 2005 – January 2006
Performed preliminary eye examinations and scheduled patient surgery dates
Assisted with laser eye surgery pre and post-op
Conducted flourescien angiography and optholmi diagnostic imaging
Maintained patient records and conducted appointment verifications
Mooresville Pain and Rehab Institute, Mooresville, NC – Clinical Assistant
November 2003 – October 2005
Conducted labs, prepared injections, processed x-rays, and assisted physicians
Ordered and maintained both office and medical equipment and inventory
Worked as staff OSHA coordinator and ensured the office met all applicable safety standards
Verified and filed insurance claims
Coordinated initial consultations, therapy and prescription ordering
Pep Boys, Charlotte, NC – Assistant Manager
June 1995 – November 1998
Managed staff members and scheduled employee shifts
Worked to maintain good customer service
Maintained store inventory and parts orders
Trained new staff in essential job functions
Education and Certifications
PPS Training/Certifications
ALICE Instructor – 2018
Crisis Intervention - 2018
School resource officer – 2017
CPR Certified – 2011
Evidence and Property Control – 2014
Legal Update – 2014
Mandate Training – 2014
Officer Readiness – 2014
Interview and Interrogation – 2013
Rowan Cabarrus Community College, Concord, NC
Basic Law Enforcement Training – 2010
Certified Nursing Assistant – 2004
Mayfield High School, Charlotte, NC
High School Diploma - 1994
References
Available upon request