Post Job Free

Resume

Sign in

Corporate Travel Agent

Location:
Brookhaven, PA
Salary:
50,000
Posted:
October 22, 2021

Contact this candidate

Resume:

K R I S T E N H I L L

610-***-****

ado4k6@r.postjobfree.com

m

*** ***** ****,

Brookhaven, PA 19015

PROFESSIONAL SUMMARY

Dependable corporate travel industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.

SKILLS

Strong verbal communication skills Multitasking

Excessive attention to detail Typing skills of 120 WPM Efficient learner and producer Knowledgeable on multiple software systems.

Clearly a dedicated worker, my last

employment spanned over 20 years,

and the one prior was for 7 years. I

have only had 2 jobs since college

graduation.

EXPERIENCE

Corporate Travel Agent, World Travel Inc., Aug 2000 - Sep 2020, Exton, PA Calculated travel costs, accommodations and the applicable taxes or tariffs for each customer.

Promoted the travel incentives offered by various travel carriers to the agency's clients.

Provided clients with their complete itinerary and travel documents to give them a smooth, positive experience.

Maintained impeccable financial and administrative records to avoid errors in travel arrangements.

Delivered personalized support to each client to meet their unique needs and travel desires.

Taught new employees important procedures such as software and customer service techniques.

Worked with managers to address problems.

Satisfied customers every day with fast, friendly, and knowledgeable support for travel needs.

Taught junior employees how to perform tasks.

KH

Developed and communicated standard operating procedures to team of 15.. Met targets consistently by working hard and with strong attention to detail. Carried out high-quality corporate travel bookings with little oversight, I have worked from home since 2014. I was also the assistant manager for our After Hours department.

Protected business from unnecessary liability by carefully following security and safety standards.

Filed records to keep system efficient and information organized. Consulted with customers to understand desires and suggest best products to meet needs.

Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.

Satisfied customers by delivering speedy and expert service for all travel needs. Determined team targets and implemented plans to achieve goals at individual and group level.

Lead teams through routine operations and unexpected challenges with strong decision-making skills and expert travel industry knowledge. Recognized and took advantage of opportunities to increase business revenue. Collaborated well with team members to carry out daily assignments and achieve team targets.

Supported operations by completing assignments with strong focus on quality and performance.

Helped managers improve area operations by sharing customer feedback and contributing new ideas.

Sales Administration, Dole Fresh Fruit, Nov 1993 - Aug 2000, Lester, PA Filed records to keep system efficient and information organized. Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.

Reviewed the incoming orders and assigned work to the sales team to maintain a demanding schedule.

Helped managers improve area operations by sharing customer feedback and contributing new ideas.

Supported sales operations by completing assignments with strong focus on quality and performance.

Worked with managers to address problems.

Helped resolve problems by carefully collecting information and developing knowledgeable solutions.

Satisfied customers every day with fast, friendly, and knowledgeable support. Met targets consistently by working hard and with strong attention to detail. Received and routed incoming mail, packages, and deliveries. Collaborated well with team members to carry out daily assignments and achieve team targets.

EDUCATION

Associate of Arts, Legal studies Oct 1993

Chubb Keystone Institute - Springfield, PA

GPA 3.96

Dean's List Honoree for all semesters, I went to college on a fully awarded academic scholarship.

Graduated in top 1% of my class.

Graduated with distinction.

Graduated with honors.



Contact this candidate