PETER S. SHEPARD
973-***-**** ado49g@r.postjobfree.com
Mendham, NJ
Work Experience:
HK Truck Center Hino-Mitsubishi Dealer, (May 27, 2020 – Present)
Service Manager 2nd shift
Responsible for eight diesel mechanics performing shop repairs, opening/closing repair orders. Using Hino and Fuso parts and service website, provide parts to complete repairs, review recalls and warranty status. Submit written estimates to customers and update on completion of work and (if needed) additional parts and labor. Dispatch road service and towing to insure prompt response and completion.
RND Truck Repair, (March 2019 to May 22, 2020)
Service Manager
Responsible for five diesel mechanics performing shop repairs, road calls and Fleet Maintenance on Trucks, Tractor-Trailers and Diesel Machines both on and off site. Ordered all parts required for emergency, on and off site repairs. Processed repair orders, and obtained authorization. When work order was completed, it was submitted for payment and post receivables. Service handled large corporate clients such as Airgas, Bettaway, Bluelinx, Carlisle Carriers, Fed Ex Ground (Switchers and Trailers).
Performance Ford, (December 2017 - January 2019)
Assistant Service Manager
Dispatcher for high-volume dealership. Responsibilities include constant supervision of technicians for repaired right first time and production efficiency. Reassigning of work orders for technicians that are certified to complete needed repairs.
Saint Joseph Church and School, (2011-2016)
*Hands on Facility Maintenance Manager
Maintenance responsibilities for three, two-story buildings included:
-Performed inspection, repair and preventive maintenance for electrical, HVAC, boilers, Honeywell controls, elevator, plumbing, emergency lighting.
- Responsible for contracts and inspections on HVAC, boilers, plumbing, electrical, fire detection and suppression systems, asbestos abatement, pest management, roofing, landscaping, snow removal, janitorial.
Audi of Mendham/Bernardsville, (2000-2010) *Service Director (2005-2010) for 3 Audi locations
-Increased sold service dollars from $1 million to $5 million dollars
- Achieved position as one of the top ten dealers for Service Satisfaction 2008
- Received the Magna Award for Service Excellence in 2008
- Responsible for annual certification of 5 service writers and 16 techs
- Assisted technicians with repeat repairs, consulted with Audi tech line and
engineers for repair authorization and warranty compliance
Peter S Shepard Page -2-
- Maintained all mechanicals for 3 Audi locations
*Service Manager (2003-2005)
*Service Writer (2000-2003)
Main Auto Sales, (1998-2000)
* Jaguar Certified Technician
* ASE Certified Technician
New Vernon Coach and Motor Works, (1995-1998)
*ASE Certified Technician
Foley Caterpillar, (1990-1995)
* Safety Coordinator
- Responsible for compliance of; OSHA, DEP, DOT, NYFD/Haz-Mat, and NJ NFPA Compliances, and accident investigation both on and off-site. Supervising safety of power generating systems used as back up in hospitals, data centers and manufacturing facilities. Responsible for the safety of the machine and welding shops.
Maher Terminals, (1987-1990)
* Managed heavy equipment shop
-Responsible for 10 Union mechanics, 70 diesel terminal trucks, forklifts, and
specialized lifting equipment
Allied Chemical/Metglass, (1984-1987)
* Machine operator manufacturing metallic ribbon for transformers
Achievements and Related Experience:
* Fire Chief, Chatham Township Volunteer Fire Department (1995-1997)
* Fire Officer, Chatham Township (1990-1995) Responsible for fire truck maintenance
and repair.
* Morris County Fire Academy Instructor (1994-1996)
* New Jersey Certified Fire Inspector (1984-1986)
* New Jersey Certified EMT (1978-1982)
Education:
*Kean University 1987 – Bachelor of Science, Industrial Technology, specializing in manufacturing, welding and material failure.
*Embry riddle Aeronautical University 1982, Associate Degree Aircraft Maintenance Technology, FAA Airframe and Power Plant License
References available upon request.