Highly personable dedicated professional that always strives for the best. I'm bilingual, adaptable, have excellent time management, problem solving and interpersonal communication skills that allow me to work well with diverse cultural backgrounds. Community Oral Health Promotora/ preventative program Dignity Health 4/2018 7/2019 Assisted providers chair-side. Educated children and parents on oral health prevention. Completed patient charting and service delivery information, dispense oral health resource information materials, and provide oral health instruction for children, families and the underserved community in a culturally and linguistically appropriate format. Interpreted for all Spanish speaking patients. Answer patients' questions and concerns with accurate and current health information. Assisted staff as needed, such as scheduling clinics/education sessions, including transportation of supplies, clinic set up and clean up. Attended and transported materials to educational sessions, program events at various locations. Worked closely with the First Thing First program. Engaged parents in self assessments and goal setting that improves oral health and behavior. Assisted dental hygienist with dental tray set up, infection control and oral health services to patients. Manage and maintain supply levels stocked for two clinics. Managed inventory including monitoring expiration dates, storage, and distribution of supplies. Coordinated comprehensive care and referrals. Promoted professional development for patients by continuing education, attending department meetings, hospital events and classes. Patient Liaison Dignity Health- Chandler, AZ 2/2017 9/2018 Concierge service to the maternity department. Guided and assisted maternity patients and their families before and during hospital stay so they can be better prepared and know what to expect upon arrival at the hospital. We fostered a positive and healthy environment for patients so they have a relaxed and great experience. Made calls and post discharge calls for all maternity patients. Incharge of leadership rounding to make sure any patient's concerns or questions were addressed. We offered Hospital and community resources, such as pregnancy preparation classes, postpartum breastfeeding and support groups.We collaborated with RN's and social workers. Went to leadership debriefs and had ongoing training. Worked with different computer programs and documented all patient interactions on personal IPads.
Instructional Aide Our Lady of Perpetual Help School Scottsdale, AZ 9/2015 11/2016 Instructed students under the direction and guidance of a first grade teacher. Worked with students individually and in small groups to reinforce learning concepts. Supervised and assisted students completing class assignments. Helped improve reading and class work performance. Experience with children that have developmental disabilities such as autism. Demonstrated patience and understanding while dealing with difficult children. Enforced rules for behavior procedures to maintain order in a class of 29 students. Organized play activities and also helped during Library time by assisting children pick out books. Community Specialist Scottsdale School District Scottsdale, AZ 8/2013 4/2015
Offering community resources and support to students and their families, such as financial hardship, domestic violence, prevention programs, behavioral health programs, youth, family services, substance abuse and anger management. I was in charge of identifying at risk students and referring them to specific agencies and programs available through the city of Scottsdale. Collaborated with principle, assistant principal, guidance concealer and teachers to help maintain a positive and healthy environment for students and family. Coordinated and interpreted for IEP’s and all school conferences. Responsible for implementing prevention oriented community programs for parents. Attendance Clerk Tempe School District
Ensured accuracy of students' attendance records.
Verification of tardies, missed days, truancy to comply with state law. Investigated, cleared and recorded absences with parents and teachers. Responses to inquiries of teachers,parents and school administrators. Reported chronic absences to administrators, counselors and attendance officers. Prepared and maintained up to date documentation, files and records for auditing. Spanish Medical Interpreter Equis Interpreting
Interpreted medical information such as medical history, diagnosis, treatment plans and prognosis for limited proficiency patients and medical doctors such as Orthopedic surgeons, Psychologist, Pain management and Chiropractors in Hospitals and medical facilities. Served as a cultural linguistic resource to both patients and providers to optimize the patient care experience and to enhance communication between patients and doctors.
Assisted office staff to understand cultural factors that impact diagnosis and treatment and also supported them by confirming appointments and helping schedule patients. Maintained a strong cultural awareness at all times.
Spanish Bilingual Assistant/Medical Interpreting certificate 80 hours completed on 12/7/2019