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Transcriptionist Medical Secretary

Rochester, MN, 55904
October 20, 2021

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Sherri Wroblewski


*** * ***** ******, *****, MN 55929

Objective Find a career opportunity where I can learn new skills and pursue new interests. Skills & Abilities Typing

Telephone skills

Computer (Word, Excel, PowerPoint)

Meeting minutes


Travel coordination

Proficiently utilizes office equipment (fax machine, copier, dictation equipment)


Effectively communicates with patients and staff



Notary Public (2018 to present)

Experience April 2003 - June 2003

Medical Secretary/Transcriptionist Training Program, Mayo Clinic at RCTC

Completed training program

Passed final test

July 2003 – October 2003

Department of Office Support Services

Floated in several different secretarial offices providing support as needed

October 2003 – August 2005

Spine Center


Handled incoming phone calls from patients, providers, other staff, and other departments

Handled patient histories

Trip coordination

August 2005 – January 2008

Department of Urology

Calendar maintenance

Created letters to patients for specific test results

Trip Coordination




Handled incoming phone calls from patients, providers, and other staff

Handled patient histories

Directed prescriptions to appropriate staff

Trip coordination

January 2008 – October 2009

Mayo Family Clinic NE



Calendar maintenance

Handled incoming phone calls

Directed prescriptions from fax to appropriate staff

Trip coordination

October 2009 – December 2010

Transplant Center

Calendar maintenance


Agenda for transplant recipient acceptance or denial meeting


Handled incoming phone calls from patients, providers, and other facilities regarding organ donations

Trip coordination

March 2001 – July 2011

Administrative Assistant, Community Action Program through Express Employment and Olmsted County, Rochester, MN

Triaged incoming phone calls from public and answered their questions or forwarded to appropriate staff

Meeting minutes

Multiple daily office tasks

July 2011 – March 2012

Billing and Claims Follow up/Patient Financial Services through Kelly Services and Mayo Clinic, Rochester, MN

Investigated why claims were not being processed and resolved issue or forwarded accordingly

March 2012 – June 2012

Customer Service Specialist

Charter Communications

Rochester, MN

Responded to inquiries via telephone regarding questions and/or problems


June 2012 – July 2013

Dispatcher for Environmental Services through Kelly Services and Mayo Clinic Rochester, MN

Dispatched housekeepers to hospital rooms that needed to be cleaned ASAP or to areas that did not have a housekeeper available July 2013 – January 2015

Guest Services Coordinator/Bridgestreet

Made reservations via phone or in person

Payment processing

Handled phone calls regarding room availability, rate, and general questions

Certified Tourism Ambassador

January 2015 – April 2017

Department of Neurology


Calendar maintenance


Handled incoming phone calls from patients/providers/other staff/outside facilities

Trip coordination

Directed prescriptions to appropriate staff


In-Box management

April 2017 – present

Employee & Community Health

Trip coordination


Handled prescriptions by teeing them up for the providers and getting them to the patient as requested


Handled incoming phone calls from patients, providers, other staff, and outside facilities

In-Basket management

Created letters as requested by providers

Minute taking for the CPAM Division meeting

Calendar maintenance

Vehicle reservations

Ordering lunch for meetings

Setting up meetings for providers


July 2019– present

Department of Nursing

Clerk Typist

Deliver and retrieve medical training equipment and laptops for nurse trainings, refreshers, and competency maintenance

Manage reservation orders

Maintain and clean equipment

Carry pager for emergent requests and problem resolution

Travel campus wide for delivery/retrieval and problem solution 4

Education Mayo Clinic Medical Secretary/Transcriptionist Training Program Rochester Community and Technical College

Rochester, MN

March - June 2003

Accounting I Degree (one year degree)

Pipestone Area Vocational and Technical Institute

Pipestone, MN

August 1983 – July 1984

High School

Balaton Public School

Balaton, MN

Graduated with diploma May 1983

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