Kristyan Beckworth

Lewisville, TX *****

214-***-**** - ado3uc@r.postjobfree.com

Professional Summary

Astute Business Owner successful in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalizing on new trends and technologies to boost business initiatives and reach sales objectives. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.

Skills

Cost Analysis and Savings

Budgeting

Sales

Scheduling

Invoicing

Bookkeeping

Shipping and Receiving

QuickBooks

Client Needs Assessment

Business Operations

Product Knowledge

Social Media

Business Planning

Work History

01/2021 to Current

Business Owner

Kristy Mae Love – Lewisville, TX

Reconciled daily sales, returns and financial reports in QuickBooks.

Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.

Put together realistic budgets based upon costs and fees for successfully operating business.

Kept all building areas and equipment functional and well-organized to promote business performance.

Maintained updated knowledge of regulatory changes to adjust business operations accordingly.

10/2016 to 05/2018

Student Nutrition Worker

Allen ISD- Allen TX – Allen, TX

Developed nutrition plans addressing individual patient diabetes and food allergies.

Assessed calories, sodium, sugar and other nutrition data to oversee patients' diets.

Coordinated menus and ordered necessary items to prepare food for medical requirements.

Studied health needs and goals established by dieticians, physicians and nurses to provide nutritious and balanced meals to patients.

Collaborated with kitchen employees throughout order placement and service of 100+ meals daily.

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

02/2013 to 11/2015

Customer Service Agent

UAC – Arlington, TX

Educated clients on account services and resolved client inquiries regarding statement information and account balances.

Provided primary customer support to internal and external customers.

Addressed escalated customer service issues sent from sales and service teams to save customer relationships.

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.

Facilitated communications through management of inbound and outbound customer calls.

Education

05/2000

High School Diploma

Longview High School - Longview, TX

Contact this candidate