Temiloluwa (Temi) Giwa

Calgary, Alberta

403-***-****

ado39d@r.postjobfree.com

EDUCATION

Bachelor of Business Administration Accounting Degree Sept 2015 - June 2019

Southern Alberta Institute of Technology (Awarded 2019)

Key Concepts

oManagerial Accounting

oFinancial Accounting

oInternal and External Audit

oPersonal and Corporate Taxation

oInformation Systems

oOperation Management

Tax Professional Certificate H & R Block Sept 2019 – Dec 2019

Key Concepts

oCanadian individual income tax

oDT MAX

Entry Certificate in Business Analysis Training March 2021

Key Concepts

oBusiness Analysis Planning & Monitoring

oElicitation & Collaboration

oRequirements Life Cycle management

oStrategy Analysis

oRequirement Analysis and Design Definition

oSolution Evaluation

EXPERIENCE

Taxpayer Service Agent, CRA, Calgary, Alberta Jan 2020 – May 2021

Provided explanations and/or clarification to clients over the telephone in response to their individual tax inquiries.

Gathered information from taxpayers to establish the precise nature of their enquiry or request.

Researched possible responses or solutions using a variety of information sources

Peer Support Staff, SAITSA, Calgary, Alberta Jan 2019 – April 2019

Provided guidance to students and informed them about their student benefits

Used my experiences to develop meaningful and trusting relationships with students

Organized and led events within the peer support room

Created and promoted a positive and safe environment

Built a community for students that is supportive and conducive to growth and recovery

Administrative Assistant, McAlpha Inc, Calgary, Alberta June 2013 – July 2019

Developed marketing brochures and other materials for advertisement

Filed, organized, and processed expense reports

Used research and statistical methods and techniques to determine product placement and profitability

Prepared and Presented technical briefs and reports

Skills

Excellent customer service and communication skills

Organized with high attention to detail

Able to work effectively independently or as a team

Adaptive in high pressure situations

Strong Microsoft Word and Excel skills, including functions like pivot table and V-lookup

Software

DT Max, Caseware, StudioTax, NeatDesk

Microsoft Excel, Microsoft Access, Microsoft Words, Microsoft Outlook, Microsoft PowerPoint

PERSONAL INTERESTS

Using technology to improve quality of life

Understanding different cultures and appreciating their values and unique approach

Using social media and in person approach to foster relationships

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