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Medical Billing Pharmacy Technician

Location:
Indianapolis, IN
Posted:
October 17, 2021

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Resume:

SYLVIA HENDERSON

**** ******** **. ***. *.

Indianapolis, Indiana 46226

Cell: 317-***-****

ado2lh@r.postjobfree.com

I have work in Medical offices as front desk personnel, Customer services and many other job

descriptions for many years. I am very versed in EHR and HIPPA. I am very professional and

enjoy taking care of people.

I consider myself to be an exceptional professional with keen ability to assess a customer

needs, meet quality standards and evaluate customer satisfaction.

Experienced Receptionist, with strong clinical and people skills.

Healthcare billing proficiency

Strong medical ethic

Computerized charting specialist

Ocular health expert

Certified Optician

Eyeglasses expert

HIPAA compliant

Problem resolution

Self-starter Medical billing

checking and answering

emails using Microsoft

answering 1-4 phone lines

checking patients in/out. filing

multi-tasking scheduling

customer service office

management

I have begun my training to become a Pharmacy Technician.

05/2000-2010

CASTLETON EYE CARE

Indpls., In.

Receptionist, Biller and Coder, Dispenser

Instructed patients on the proper care of eyeglasses and contact lenses.

Wrote clear, detailed work orders and instructions for grinding lenses and fabricating eyeglasses.

Heated, shaped and bent plastic and metal frames to adjust eyeglasses for clients.

Maintained organized records of customer prescriptions, work orders and payments.

Billed Insurances, ex. Vsp, Eyemed, Medicare. As well as many other Vision insurances.

08/2013 to 11/2015

DR. TAVEL

Indpls., In.

Receptionist and Dispenser

Answering 1-4 phone lines.

Schedule patients. checking patients in. using

compulink software. using auto- refractor and

tonometer. dispensing eyewear and contact lenses.

opening and closing store, including making deposits.

11/2015 to 04/2017

LINCARE, INC.

Indpls. In.

Patient Account Coordinator Answer

phones.

Rebill Medicare denials.

Work A/R on patient accts.

Consults patients on payments.

Coordinate patients Medicare benefits with other Insurances

Refund overpayments from Insurance companies to patients or Insurance companies.

Work As400 program

Work Bank of America Billing and payment processing.

04/2017- 09/2017

Moody Eyes

I was the manager of one location.

In this position, I am responsible for inventory, patient care, dispensing and assisting the doctor. This

position requires me to handle insurance, deposits, as well as the day to day maintenance of the

office. This included opening and closing of the office.

11/2017- 04/2019

Medscript LTC (Eyelogics)

I started as a Customer service representative in an call center pharmacy.

July 2018, I apply for my Pharmacy technician.

I am current holding and working in both positions.

I consult with patients concerning their eye medications. I Process insurance and

take payment for the medications. I am training to fill medications for long term Care

facilities.

04/2019- 3/2020

Community Eye Care of Indiana

I work in the Billing Dept. My main job is to bill all vision claims to multiple vision

carriers, for several Ophthalmologist and Optometrist.

I also bill and code all medical vision claims to private insurance companies

I use MDO, MDI, MVE software.

I answer multiple phone lines and assist patients with insurance questions.

Since the pandemic I have been home caring for my family.



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