Shana Gainey
Albany, NY 518-***-****
/in/shana-gainey-b3789961/ ado2ku@r.postjobfree.com
Human Resources Director
Coaching and Mentoring Organizational Development Workforce Psychology
Human Resources (HR) leader with deep generalist knowledge and keen focus on developing actionable programs from organizational visions. Innovative and practical, believes strongly in diversity and inclusion; improves performance; drives effectiveness; and increases employee engagement. Stout expertise in growing abilities and managing others with exceptional diplomacy. Possesses a forward outlook including the belief that people are the enterprise’s greatest assets.
Core Competencies
State Government
Process Improvements
Analytical/Critical Thinker
Employee Job Descriptions
Labor and Union Relations
Regulatory Compliance
Employee Incentive Programs
Organizational Staffing
Recruiting across Classifications
Professional Experience
State University of New York at New Paltz, New Paltz, NY April 2013 – Present
Associate Director of Human Resources (June 2015 – Present)
Full HR generalist focused on employee development and labor relations across an institution of higher education. Serve employees, colleagues, and leaders as trusted adviser, coach, and mentor, proactively addressing and monitoring employee situations.
Remodel hiring processes for part-time faculty and align procedures to overall strategic direction. Reduce costs by 25%, saving budget funds and creating new positions on campus.
Cultivate department reputation as a consulting partner on recruitment, retention, appraisals, and compensation. Resolve labor and employee relations issues by communicating across teams to advance strong relationships.
Administer four collective bargaining agreements across the organization. Enforce local, State, and Federal labor regulations. Investigate Title IX and EEO complaints in cooperation with executive HR leaders.
Employment Manager (April 2013 – June 2015)
Supported classified Civil Service employees as HR generalist for the organization. Led recruitment efforts for classified employees of exempt; non-exempt; labor and non-competitive status. Handled all unemployment claims and represented institution at hearings. Periodically verified alignment of HR goals to overall organizational objectives. Worked in partnership with department managers to update existing and produce new job positions.
Created and promoted employee recognition programs to raise morale and engagement.
Developed and maintained effective relationships with colleagues across the organization. Partnered with management on special projects and assignments.
Collaborated across functions to advance initiatives and execute programs that supported strategic objectives. Administered annual appraisals, managed classified employee payroll, and partnered across levels to improve efficiency and reduce costs.
New York State Department of Civil Service, Albany, NY October 2011 – March 2013
Graduate Assistant / Intern, Division of Classification and Compensation
Analyzed staffing requests submitted by agencies of the State of New York.
Completed project to overhaul existing job classifications. Project included class and position title changes, new class allocations, pay rate revisions for each job class, and grade allocation changes to coincide with established qualifications.
Reviewed, investigated, and resolved out-of-title union grievances.
Berkshire Farm Center for Youth, Canaan, NY June 2006 – November 2009
Recruiter, Human Resources
Recruited for a leading non-profit child welfare agency serving 8,500 children and their families across New York State. Forged strong working relationships with community organizations, employment agencies, State and local agencies, colleges, and universities.
Developed and implemented recruiting and retention strategies, averaging 30-40 interviews per month. Planned and organized internal and external recruiting events. Analyzed event results to improve recruiting processes.
Applied Lean principles to streamline recruiting processes. Achieved 70% fill ratio through effective recruiting, screening, and interviewing processes. Hired more than 50 employees at Canaan Campus during three-year tenure.
Forecasted staffing needs; assessed effectiveness of hiring and performance improvement programs. Created employee incentive program and launched agency branding campaign.
Education
Master of Arts, Community Psychology, Sage Colleges, Albany, NY 2012
Thesis – Impact of Emotional Intelligence in the Workplace
Bachelor of Arts, Psychology, Russell Sage College, Troy, NY
IT Skills
Banner
ELMS
Kronos
MS Excel
MS PowerPoint
MS Word
NYSTEP
PeopleSoft8
SUNY HRIS