Brandon Rhodes

Houston, Texas ado21o@r.postjobfree.com 832-***-****

Dynamic and driven insurance adjusting professional with demonstrated ability in personal organization and timely closing of assigned claims.

Proficient in “Xactimate 28” and “Symbility”.

Familiarity with FileTrac Claim Management system.

Three years’ experience as a personal/commercial lines adjuster for both catastrophe and daily claims.

Nine years experience with delivery of top-quality customer service that exceeds customer expectations.

Experienced in negotiating with public adjusters, contractors, and attorneys.

Critical Thinking

CORE COMPETENCIES

Regulatory Compliance

Quality Control

Record-Keeping

Communication Skills

Conflict Resolution Analytical Skills Professional Development Time Management

Reports/Documentation

Administration

Claims

PROFESSIONAL EXPERIENCE

CATERPILLAR INSURANCE COMPANY – Nashville, TN 01/2021 – 07/2021

Insurance Claims Analyst

Duties include review and analyze mitigation claim reports based on standards including: correct invoicing of line items, critical review of data in the record of drying conditions, correct labor efficiency, price list variation, equipment sizing, etc.

Submit claims within established guidelines for commercial and personal lines clients and insurance customers, and follow up on the status of all claim files with clients.

Keep insureds informed about the claim status with clear, timely and accurate written/oral communication.

Demonstrate thorough knowledge of property claims and process documents that request draws for checks distribution of funds.

HOMELAND STAFFING – Houston, TX 04/2019 - 01/2021

Temp Worker

Handled confidential information related to cases for over 35 clients.

Provide excellent interpersonal service when greeting clients and answering calls.

Scheduled and confirmed over 50 appointments per month and coordinated other services as needed.

Performed and managed data entry related to motions, trials and arbitration.

Handled over 25 client calls and inquiries per day.

SYNDICATE CLAIM SERVICES – Las Vegas, NV 11/2017 - 04/2019

Independent Property Claim Adjuster

Duties included investigation and evaluation of property and casualty claims for multiple carriers.

Reviewed and applied client specific claim guidelines, insurance policies and endorsements.

Inspected property for physical damage and execute thorough claim investigations; scene inspections, recorded statements, secured relative documentation / information.

Delivered all products to assigned locations within timely manner and maintained accurate documentation of trips

GROCERY SUPPLY – Houston, TX 06/2010 - 10/2017

Office Clerk

Controlled inventory and informed procurement managers in case of low inventory levels

Received grocery items delivery and confirmed the accuracy of both order and invoice

Oversaw daily price changes and managed cash register as required

Process customer orders and oversaw timely product deliveries

Ross Shaw Sterling School - Diploma May 2006

Houston, Texas

Texas All Lines Adjuster License October 2021

SUMMARY OF QUALIFICATIONS

EDUCATION/TECHNICAL SKILLS

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