Chi Quynh Nguyen
Irvine, CA ***** • ado1wb@r.postjobfree.com • 949-***-****
Pharmacist
Patient-focused professional demonstrating exceptional customer service. Specializing in medication therapy, compounding formulations, and healthy lifestyle coaching.
— Key Qualifications —
Utilizes patient history and ailments to adapt medications. Promotes healthy habits, and alternative medicines including over-the-count (OTC) and herbal medications.
Adept at compounding medications, tailored based on the patient history, current medications, and lifestyle.
Collaborates effectively with hospital and pharmaceutical staff to ensure accurate medication distribution with the ability to provide recommendations.
Experienced in insurance management, handling authorizations, generic/brand issues, overrides, and prescription questions.
Professional Experience
Custom Healthcare Compounding Pharmacy – Laguna Hills, CA
Pharmacist, 4/2012 to 10/2020.
Assisted in opening pharmacy. Researched and analyzed information regarding location and demographics. Managed vendor services including contractors, negotiated contracting rates, and monitored progress of contracting services to ensure timely completion. Partnered with local offices, including medical, dental, clinics, and surgery centers to provide information on pharmaceutical services provided. Processed prescriptions, entered data, verified and processed insurance, consultation for doctors and patients.
Ralphs Pharmacy – Riverside, CA & Irvine, CA
Pharmacist, 2004 to 1/2012
Conducted biometric testing including body mass index, blood pressure, glucose, and cholesterol and examined the results. Educated patients on the results and counseled on disease, lifestyle, and overall health management aligned with their health goals. Administered immunizations based on requirements. Recommended remedies for patients, physicians, and nurses including drug of choice, drug indications, dosing, side effects, contradictions, and drug-food-herbal-smoking-interactions. Advocated over-the-counter herbal medications when appropriate. Managed insurance process, including authorizations, early refills, generic/brand coverage, loss prescription overrides, and medication tolerances.
Selected Contributions:
Developed and implemented marketing strategy to increase exposure by promoting services in physician offices, nursing facilities, and medical clinics.
Provided exceptional customer service by emphasizing patient relationships and physician collaboration.
Clinical Rotations
Intercommunity Hospital – West Covina, CA
Hospital Rotation
Assisted healthcare providers with clinical recommendations. Dispensed, compounded, and delivered oral and intravenous (IV) medications to patients. Implemented workflow improvements to streamline medication dispensing process. Conducted monthly audits to remove expired medications. Managed automated dispensing system by auditing and updating spreadsheet daily.
Rancho Los Amigos Rehabilitation Center – Downey, CA
Ambulatory Care Rotation
Provided health coaching to warfarin patients. Conducted phone calls and in-person visits answering questions providing guidance on food and lifestyle changes. Discussed food-herbal-medication interactions. Tracked and reviewed INR readings.
Vons Pharmacy – Santa Ana, CA
Community Practice
Performed typical pharmacy duties, including dispensing medicine, stocking medications, processing new prescriptions, and refilling prescriptions. Assisted patients by providing information on prescriptions and over-the-counter medications. Designed and created poster to promote healthy behaviors focusing on healthy snacks. Administered influenza vaccinations to patients.
Seaview Pharmacy – San Clemente, CA
Compounding Pharmacy
Reviewed and processed compounding medications and received insurance overrides for specialty compounds. Researched and developed new compounding formulations. Advised patients of proper use of medication and potential side effects.
Intercommunity Medicine Rotation – West Covina, CA
Medicine Rotation
Provided pharmaceutical guidance by reviewing patients’ charts, assessing medication regimen, vital signs, and relevant laboratory test results. Advised appropriate therapy changes. Partnered with pharmacy technicians in filling medication trays, dispensing medications, and delivering medications to patient care units. Assisted ambulatory care pharmacist with hospital rounds and prescription refills. Prepared and presented information to the hospital pharmacy director and preceptor on topics including medication management, formulary management, medication safety, and the National Patient Safety Goal for anticoagulation management.
Education
Doctor of Pharmacy
Western University of Health Sciences, Pomona, CA
Bachelor of Science in Psychology
La Sierra University, Riverside, CA
Certifications
Basic Life Support (BLS)
American Heart Association, September 2010
Certification for Cholesterol Management
American Pharmacists Association, October 2008
Certification for Pharmacy-Based Immunization Delivery
American Pharmacists Association, September 2008