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Service Officer Front Desk

Location:
Lagos, Nigeria
Salary:
50000- 55000
Posted:
October 14, 2021

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Resume:

ADELAKUN,

ESTHER

OLAMIDE

Address: Iyana Ipaja, Lagos

State

Mobile: +234**********

Email:

ado1e6@r.postjobfree.com

LinkedIn:

.linkedin.com/in/esther-adelakun-

4705b8191

PROFILE

To adequately provide excellent professional services to interactive organizations strong on communication and smooth, fruitful client interaction – where in revenue increase, surmounting professional challenges and self- development enabling me to serve and work hard with the best of my abilities, and achieve corporate goals as well as personal goals.

PERSONAL

DATE OF BIRTH: June 28, 1995

SEX: Female

MARITAL STATUS: Married

LOCATION: Iyana Ipaja, Lagos State, Nigeria

KEY SKILLS

Good Communication skills (Written and Verbal).

Excellent Negotiation skills.

Effective Research skills.

Familiar with Customer service processes and procedures

Possess a methodical and accurate approach to work activities

Computer Application Proficiency (Microsoft Office Suite).

Efficient Time Management skills.

Self Confidence and Fast Learner

Strategic and Analytical Thinking skills.

EDUCATION & CERTIFICATIONS

WEST AFRICA VOCATION EDUCATION, Yaba, Lagos

Certificate of Employability’s skills Aug 2019 - Sept 2019 OLABISI ONABANJO UNIVERSITY, Ago-Iwoye, Ogun State B.Sc Banking and Finance Mar 2012 – Nov 2017

CAREER HISTORY

MENDOS CLEAN LIMITED, Ikeja, Lagos. State

Front Desk / Customer Service Officer Nov 2020 – Till date

Assisted with incoming clients and make them always feel comfortable and welcomed.

Monitored all pending orders to ensure they are duly ready on the expected date given to the client and quick notification are sent to the clients of any delay

Accurately tracked incoming orders along with tagging them appropriately to provide easier tracking once ready for pick-up

Provided the Clients with 95% accuracy timeframe of expected pickup based on the quantities of the orders, quality of material and procedure required.

Accurate record input of the Accounting Books for each transaction made either via Cash or Card POS to ensure a balance book at the end of each day.

Worked in compliance with company policies and procedures. ADELAKUN,

ESTHER

OLAMIDE

Address: Fadeyi, Lagos State

Mobile: +234**********

Email:

ado1e6@r.postjobfree.com

LinkedIn:

www.linkedin.com/in/esther-

adelakun-4705b8191

C.E.C MARKETPLACE, Ogba, Lagos State.

Marketing & Sales Officer Oct 2019 – Oct 2020

Demonstrated and Advertised services as deemed necessary for client by the management.

Organizing and attending marketing activities or event to promote brand awareness

Identifies areas for improvement in services offering, marketing strategy and promotional activities

Monitors marketing performance and adjust strategies where needed.

Adheres to and implements all company policies and procedures. GLORIOUS HOPE NURSERY AND PRIMARY SCHOOL, Owo, Ondo State Teacher (NYSC) Aug 2018 – July 2019

Taught Primary School Class six (6) on 10 Subjects.

Planned lessons note based on Curriculum and efficiently delivered lessons.

Ensured the student record were updated and well organized.

Supervised general school activities.

HOBBIES

Client Relationship and Interaction.

Research and Reading,

Travelling.

REFEREES

Available on request



Contact this candidate