Work Experience

Freelancer Current

Powerling and Transperfect

• Voice overs

• Script recording

• Transcriber

Delivery Enablement Support Current

Nedbank Group Technology - BITE

• Collation and submission of various BITE reporting packs in terms of different business review meetings

• Day to day operations for CX and BITE Team

• Building and Maintaining relationships with key stakeholders in Business and GT to enable efficient team delivery

• Business support for initiatives impacting business areas regarding client experience.

Jul 2020 – May 2021

Senior Administration Officer (IV)

Nedbank Group Technology - UL BITE

Accountable for all administrative related functions for the Product and BITE team for the product onboarding journey

• Operational, strategic and stakeholder engagement management according to the set SteerCo and BrexCo calendars

• MI reporting – purpose for various steerco’s as well as other reporting requirements

• Team travel

• Team Ariba Order Management

Activities and administrative functions with specific reference to:

• Time Management

• Cost savings

• record keeping of all critical decisions and discussions trough effective minute and action item management

Professional Summary

Joining Nedbank from 2007, I have been driven to develop my career. I have sound knowledge of various capabilities with an expansive organization. I can rapidly learn and adjust to different groups, functional areas as well as projects to ensure success of my deliverable's. My journey in Nedbank has led me to various roles and skills including Personal Assistant on an executive and line manager level, Change and Project Management to mention a few. As a skilled and talented individual, I am intrigued with the Project and Event Management field. I accept indeed that I may not have the formal qualifications in the Event Management, Media and Marketing Industry besides Project Management, my passion and energy for these industries is where my aptitudes and ability are best utilised.

Contact

Phone

078-***-****

Email

ado0wv@r.postjobfree.com

Linked In

Renee-tobias-237020104

Reneé Tobias LinkedIn

Additional

Information

Id number: 881**********

Drivers Licence: Code 8

Area: Johannesburg, 2092

Skills

Event Management

Stakeholder Management

Project Management

Client Experience

MS Office

Languages

English

Afrikaans

Reneé

Tobias

Work Experience

• Easy retrieval of minutes

Portfolio and Prioritization Planning

• Scheduling and co-ordination of Portfolio Planning discussions with Managing Executives

• Obtaining required information

• Ensuring accurate updates of the pack

• Scribing of meetings

• Recording keeping of accurate minutes, action and risk logs

• RRB/BITE Manco pack update and submission

• Opcom pack information and submission

• RRB ERCO Pack information and submission

• RRB/CX Portfolio Prioritization updates and pack submission

• EPIC updates for JIRA for RBB/CX

ME Data SteerCo and ME Data Governance workstream

• Scheduling and co-ordination of SteerCo and Workstream discussions

• Scribing of meetings

• Recording keeping of accurate minutes, action and risk logs Jun 2007 – Jul 2020

Nedbank

In my 13-year journey within Nedbank, I have been able to explore different roles and responsibilities to develop my career. These include but not limited to: EventManagement(Teambuilding,YearEndfunction, Conferences, Popupstands, Recognitionfunctions,etc.)

• Functionquestionnaireandanalysisofrequirements

• Venue research

• Obtainingvariousquotes

• Finalisingvenueandvenuesetup

• Arranging ofcatering, Deejay,sound

• MC of functions

• Themedinvitesandpresentations

Project Administration/Management

• Development andupdatingoftheprojectplanGanttformat

• Capturing andmaintainingallprojectdata

• Updatethecentraldatabase

• Building dashboards

• Chairing of meetings

• Setting upofmeetings,minutes andactionlogsofmeetings completed and distributed

• Designing andmappingoftemplatesforprojectmanagementand presentations

• Trackingprojectsfromstarttocomplete

Programme

Proficiency

SAP

Ariba

CIS

Visio

Banking Platform

Sharepoint

EVRS

NTE

Confluence

JIRA

Additional

Courses

Accident/Incident Investigation

Advances Business Writing

skills

Advanced PA/Administrator

Assertiveness in the workplace

Agile Project Management

Practitioner

Certificate in Project

Management –Wits University

Client Experience Practitioner

Conflict Management

Effective Office Administration

Fire Marshall

First Aid Level 1-3

Office Administrator for support

staff

Professional PA and Reception

skills

Project Administrator

Reflect to reconnect – Circles

and Squares

Time Management

ChangeManagement

• Draftingandreviewingof communications

• Development,vettingandtrackingoftrainingplans

• Part-takinginawarenesssessionsadvisingstaffofthechange

• Stakeholder management

• Stakeholderidentificationandmapping

• Stakeholder management through communications plans and deliverables

• Collect and collate feedback by requesting status updates from internal stakeholders

• Buildandmaintainpositiverelationshipswithstakeholders Project teamenablement

• Addressadhocrequestsbyattendingandassistingtheproject team to deliver on team deliverables

• Co-ordinate and schedule boardroom requests and usage Client Experience

•International Customer Service Week annually for Unsecured Lending

•Monthly Client Experience Initiatives

•Management and resolution of Hello Peter and Client Experience complaints Administrative

• TakingMinutesinmeetings

• Capturingofovertimeandmileage

• Screening ofcalls

• Travelbookings

• OrgChartsdevelopmentand distribution

• Complianceandtrainingreports

• Audits of stafffiles

• Monthlyaccruals

• Telephonereportsandrecoveries

• Maintainingmeetingattendanceregisters

• Orderingofstationery,refreshments andequipment

• Staff access and IT requests

• Co-ordinate and schedule boardroom requests and usage Projects worked on: (additional the initiation and roll out of project) DebiCheck (Authenticated Collections)

• Development of the project plan and road map

• Development of the change management material and communications CR 1 Hub

• Procuring hardware to ensure the hub is utilised effectively

• Procuring additional furniture

• Logging macs and testing all hardware is in working condition

• Training of usage

Student Loans

• Communications bi-yearly to ensure bankers are ready for the new wave of applications and get it right first time

Risk Ops Robotics

• Communication and infographic for awareness and purpose Access Governance

• Ongoing communications

Recognition received:

Well done Renee on

coordinating an excellent

Townhall session. You have

done a great job with the

distribution of the masks

and sanitizers to the Durban

office. The team greatly

appreciates and values your

hard work. Thank you

kindly.

Thank you for making the

Release 7 comms happen

Renee!

Your assistance with sorting

out the team building

invoices with a once off

vendor is greatly

appreciated. We don't

always say thank you but

what you do in assisting us

to ensure our vendors are

paid and we can go on

operating is really

appreciated.

Thank you for assisting the

Social Committee with the

responses for the team

building event. You have

really gone out of your way

to assist the committee and

we appreciate the action

taken to help us finalise the

numbers :-)

Renee is always available

to support and help

everyone in the office. I

have seen her taking on

initiatives that are out of her

scope of work and driving

them, to make them a

success. She seems to

know a lot about other

areas process

i.e.L&D,Finance and is also

a reliable source of

information.

Sonar Decommissioning

• Communications

• E-learning

Minimum Salary Requirement

• Communications

T6 and T72 term repayments

• Communications

• E-learning for insurance changes

VAT increase

• Communications

Assistance with CR 1 pilot phase

• Hub readiness

• Asset set up and testing for readiness

• Mailbox administration

Projects worked on: (additional the initiation and roll out of project) Ghost Accounts

• Communications

• E-learning

• Quick reference guide

• SAP

• SAP Champion for Operations

• Facilitation of training and awareness sessions

• Staff Assistance

Relocation Projects

Client Engagement, Student Loans and Overdraft teams moved into the Unsecured Lending Business

• Staff allocation for desks

• PC moves

• IT Queries

• Awareness sessions

Unsecured Lending Business from 100 Main to Nedbank Newtown

• Staff allocation for desks

• PC and hardware moves

• IT Queries

• Facilitation of awareness and training sessions. Education

2006

Diversity High School

Matric

English

Afrikaans

Typing

Biology

Mathematics Literacy

Home Economics

References:

Rageni Chetty

073-***-****

Aradhna Jugath

079-***-****

Faheem Cajee

078-***-****

Contact this candidate