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Tesda Product Specialist

Location:
Canada Hill, NS, Canada
Posted:
October 14, 2021

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Resume:

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Career Summary:

**+ year of experience in providing customer services

Responsible to provide good management, training and motivation to staffs

Responsible in monitoring food and beverage operations in the busy casino environment

Responsible in managing effectively the different casino areas assigned by providing immediate, punctual and friendly services to customers Work Experiences:

Position : Casino Food and Beverage Floor Captain

Company : Grand Lisboa Macau

Date : July 2011 – July 2020

Duties & Responsibilities:

Responsible in training and guiding staffs in their job duties

Responsible for the review of performance of the staffs

Supervising and ensuring employees follow operational practices and quality standards

Responding quickly to customer complaints to ensure high quality customer service and satisfaction

Looking after the guests and ensuring that their needs are attended by the designated food server

Assigning sufficient and competent manpower in the assigned working area particularly to avoid unattended customer’s during peak hours

Position : Casino Food and Beverage Server

Company : Grand Lisboa Macau

Date : March 2008 – June 2011

Duties & Responsibilities:

Preparing and setting tables, laying out appropriate glassware and utensils

Welcoming guests, escorting them to the table and informing them of the special meals

Taking customer orders and provide daily special list

Monitoring quality of food before serving to guests

Ensuring timely delivery of all food and beverage items to customers Position : Product Specialist

Company : LC Electronics Philippines

Date : February 2007 – July 2007

Duties & Responsibilities:

Showing and demonstrating to the customer how to use the product

Assisting customers in completing the purchase

Responding to customer inquiries regarding the product CRISTIE E. MENDOZA

# 042 Parada Sta. Maria Bulacan Philippines

Tel # (044) 328 - 0653

Mobile #63-945-***-****

Email add: ado078@r.postjobfree.com

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Certifications

Certificate of Attendance and Proficiency in Diabetic Welfare, Care, and Practical Assessments by Capstone College and Macau Students’ Assembly

Certificate in Health Management and Social Care (Caregiver Proficiency Training Program) by Capstone College and Macau Students’ Assembly

Academic and Skills Proficiency Award (Ranked 9) in the Health Management and Social Care (Caregiver Training Course) by Capstone College and Macau Students’ Assembly

Certificate of Excellence Performance at the campaign for Grand Lisboa Smiles for you by Grand Lisboa Casino

Certificate of Competency as Food and Beverage Services Attendant by Technical Education and Skills Development Authority (TESDA) Educational Background:

Secondary : Parada High School

Parada Sta. Maria Bulacan

March 1999

Elementary : Parada Elementary School

Parada Sta. Maria, Bulacan

March 1996

Personal Information:

Date of Birth : September 30, 1982

Languages : English / Cantonese / Filipino

Character References:

Francisco M. Paningbatan

Self-employed

092********

I hereby certify that above information is true and correct to the best of my knowledge and belief.

Cristie E. Mendoza

Applicant



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