Katriss L. Collins, MSML

adnzzx@r.postjobfree.com ● 678-***-**** ●www.linkedin.com/in/katriss-collins-a1424a2a

HR Business Partner skilled in Talent Acquisition, Supervision and Change/Transition Management. Over 12 years’ proven expertise includes supervising the seasonal staffing for U.S. locations, managing multiple priorities, providing training and on-going support for custom built applicant tracking system (ATS) to HR staff, while providing exceptional customer service. Understands the significant value data plays in recruitment, staffing and continuous improvement. Thrives in fast paced environment while having keen awareness for sense of urgency.

Core competencies include:

● Statistical Analysis

● Strategic Planning

● Forecasting

● Market Analysis

● Training and Development

● Project Management

● Employee Relations

● Data Management

● Transparency

● Corporate Communications

● Change and Transition Management

● Confidentiality

● Talent Acquisition

● Systems Design and Integration

● PK-12 Teacher Recruitment

PROFESSIONAL EXPERIENCE

PEARSON

2006- 2019

Talent Acquisition Regional Supervisor/HR Business Partner (2014 – 2019)

Oversaw and managed staffing and provided resources to the region teams in compliance with the resourcing strategy and staffing plans and by building collaborative internal and external relationships and networks.

●Supervised high-volume recruitment/staffing of seasonal employees to fill approximately 5,000 positions for 12 locations across the US and Puerto Rico

●Partnered with all levels of management and corporate legal counsel to resolve 100+ employee relations issues

●Advised and negotiated with business partners to find creative solutions for short-fall of applicants in one market, by making recommendations for project placement in another market

●Constructed recruitment strategies and onboarded 1,500 educators in 26 content areas, to score educator licensure assessments in a 9-month timeframe

●Developed a visual representation of workflows and timelines for ATS, Oracle, Oracle Time & Labor and ADP systems

●Created and maintained web surveyor tool for applicants in excess of 30,000 annual applicant flow

●Designed and implemented automation that realized $500,000 savings

●Prior to implementation, required 6.67 hours of processing time, post implementation processing time per applicant decreased to 2.63 hours, a savings of 4.03 hours

●Resolved errors in ATS to decrease workload for off-shore developers increasing productivity and efficiency

●Fostered and motivated 10 remote employees into high performing efficient virtual team

●Directed the transfer of key information necessary for the support and success of HR operations to off-shore team, while also supporting RIF transition of US based team

●Trained 50+ temporary HR generalists in all facets of the business and HR systems

Human Resource Distributed Supervisor (2010-2014)

●Promoted to position following successful three-year tenure as the Human Resource Generalist.

Manage recruiting campaign through the following: participate in the development of necessary advertising, screen candidates, manage interview process.

Evaluate test/placement results and reference sources, when applicable.

Coordinate the employment process with the Coordinator teams.

Screen and hire qualified candidates to fulfill PSC home-based scorer and supervisor hiring needs.

Collaborate with Oracle data entry team to ensure employee data is entered by deadlines.

Responsible for maintaining a thorough understanding of HR procedures in regard to Oracle, Pearson Employee Assignments for Contingent Staffing (PEACs), payroll, and other departmental systems, as they are updated throughout the year; know and adhere to departmental policy and established deadlines.

Understand and adhere to company policies and state and federal labor laws applicable to assigned areas of responsibility.

Comprehend and follow guidelines as stated in the Human Resources (PSC) Handbook.

Consult with and advise PSC Temporary employees in all areas of Human Resources, using assigned HR management’s guidance.

Counsel and advise Temporary employees with any Human Resources issues, using the assigned HR management’s guidance; address all issues in a timely manner.

Provide employment support to PSC including; internal requisitions, external recruiting, interviewing, evaluating candidates and checking references, as necessary.

Maintain ISO 9001 procedures as required/related to HR functions.

HR Generalist (2007– 2010)

Oversee recruiting, staffing, hiring, payroll, and employee relations for organization providing educational assessment products, services, and solutions. Serve as key information resource to managers concerning areas of general employment, employee relations, disciplinary issues, and HR policy interpretation. Deliver consultative-based recommendations for issue resolution. Interact with shared services staffing resources to develop effective advertising initiatives. Interact with recruiters in talent acquisition. Interview candidates, prepare job offers, and oversee initial hiring process for a project-based organization. Administer job posting system. Conduct new hire orientations and maintain accurate applicant records. Key Achievements:

●Promoted to position following successful eight-month tenure as Human Resource Coordinator.

●Conducted employee orientation and developed an audit process to measure compliance of

employee attendance

●Researched and recommended to HR leadership, new sources of applicant recruitment by market

●Submitted case analysis for pay rate increases to business

●Administered pre-employment testing

●Piloted e-Verify process determining best practices, prior to government compliance requirement

●Manages high volume recruiting campaigns from beginning to end, including development of advertisements, screening candidates, managing the interview process and onboarding.

●Coordinates with HR coordinator teams responsible for employee communication, HRIS data entry and compensation administration to ensure accuracy and consistency.

●Responsible for understanding and adhering to HR procedures regarding departmental systems and communicating them to others, as well as ensuring compliance with company policies and state and federal labor laws.

●Provides HR support to department and program managers and senior leadership team.

●Address all employee relations issues in a timely manner, seeking guidance from HR management or legal department when necessary.

Human Resource Coordinator 2006-2007

Direction Received: Receives project assignments with direction of HR Generalist and assigned HR Management.

●Promoted to position following four months as Assistant Project Manager.

●Team with the HR Generalist during the interviewing and hiring process; make and answer phone calls, process new hire paperwork, maintain confidential forms.

●Complete daily data entry, filing, preparation of materials (interview packets, orientation packets, forms) maintaining employee records, monitoring email and voice mail communications.

●Manage employee records in Oracle through timely and accurate data entry of new hire records, pay changes, address changes, and other employee related information.

●Processed I-9 Documents for E-verification process.

Assistant Project Manager 2006-2006

Cross-communicated with various customers and team members throughout multi-project operations. Compiled breakdown of each project, including budget and schedule parameters. Managed payroll for 200+ employees; maintained accurate attendance database. Proactively resolved problems to prevent escalation. Served as primary contact for HR department, addressing diverse issues, including payroll, tax questions, address changes, and staffing / recruiting requirements. Key Achievements:

●Utilized creative-thinking skills combined with analytical abilities to successfully look beyond the obvious and formulate innovative solutions to internal issues, challenges, and obstacles.

●Exercised solid collaboration practices, interacting with cross-functional teams throughout full project cycle, taking from conception to completion with competent efficiency.

EDUCATION and PROFESSIONAL CREDENTIALS

Leadership Coach

Dream Releaser Coaching● Atlanta, Ga. ● 2012

Master’s in management with concentration in Leadership (MSML)

Nova Southeastern University● Ft Lauderdale, Fl ● 2006

Bachelor of Scient In Biology

Morris Brown College● Atlanta, Ga. ● 1998

TECHNICAL SKILLS

Proficient in Microsoft Office Suite: advanced Excel ● Outlook ● Power Point ● Word

Microsoft Project ● Microsoft Teams ● Google environment applications ● Smartsheet ● Oracle Fusion● Taleo

Contact this candidate