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Salesforce Administrator Civil Engineering

Location:
Pune, Maharashtra, India
Salary:
8 lpa
Posted:
August 01, 2021

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Resume:

Surbhi Thakre

adnzu7@r.postjobfree.com

https://www.linkedin.com/in/surbhi-thakre-152853214

Mob No: +91-700*******

Objectives:

Seeking a career enhancing position in a reputed organization where I can utilize my skills and

abilities, which offers Professional growth while being resourceful, innovative and flexible.

Summary

I love working in a strong and friendly environment. During my work, I have gathered

knowledge about Security, User setup, and End-user handling. I am looking for an

organization where I can use all of my knowledge in a bigger and challenging environment.

Work Experience: Salesforce Certified Administrator Clarion Technologies Jan 2018

Till Today

Having experience in Salesforce.com CRM Administration for the following.

Role and Responsibilities:

• Organization setup: Company profile, Business hours and over all details.

• User setup: Setting up users, troubleshooting user issues, profile permissions &

settings, permission etc.

• Security & Access: OWD, roles & hierarchies, sharing rules.

• Custom Objects: Create and customizing Objects, Fields, Apps, Record type, Page

layout.

• Standard Objects: Better understanding of standard objects like Leads, Accounts,

Contacts, Opportunities, Products & Price book, Reports & Dashboards including

lightning.

• Data Management: Importing & exporting data.

• Set up Approval process and pop up approver names using process builder.

• Reports & Dashboards: Created custom report type, worked with different type of

reports & dashboards and Management Reports and Dashboards, Dynamic reports and

dynamic dashboard, custom links of report etc.

• Automation: Workflow: Extensive experience in Automation like Workflows, Process

Builder, and Validation rules for satisfying business process automation.

• Leads: Working on Leads project. A better understanding of the Web-to-Lead process.

• Cases Project: Setup Cases project for an Organization and manage all Cases settings

for Email-to-Case.

• Handling live cases/issues facing end users on Lead, Opportunity, Report dashboard

and other custom object used for client business requirement and standard

functionality of Salesforce

Project : Purna Data

Specification: Converting the PHP site of Purna Data in Salesforce CRM

Responsibilities:

• Converting the PHP site of Purna Data in Salesforce CRM.

• Involved in the requirement gathering and creation of High- and Low-level Design

document .

• Schema Design in Salesforce and Its Relationship.

• Involved in the setup of the application, standard objects and process .

• Creation of workflows to automate the process .

• Creation and changes into the different objects to create task and event.

Project: Company Management System

Specification / Description: - Created Company Management system (CMS)

Responsibilities:

• Created Custom Object for Employee and Manager so that employee can apply for

leave

• Created Rollup –summary field for updating of Total leaves Availed by Employee.

• Use Dependent Picklist for State and city of Employee.

• Added Validation Rule for avoiding Negative value in Total leaves .

• Used Workflow to send an email to Manager for Alerting .

Project : CWS (Catholic Welfare Solution)

Specification / Description:- Created Catholic Welfare Solution

Responsibilities:

• Created Custom Object for Employe and Manager and Volunteer so that employee can

apply for volunteering sessions .

• Created Rollup –summary field for updation of Total Volunteered hours.

• Use Dependent Picklist for State and city of Volunteered.

• Creating logs while Inspecting Errors .

• Created Classic Email Template for Sending Emails via Workflows.

Education and Qualification:

BE in Civil Engineering from CSVTU,Bhilai.

Personal Details:

DOB – 30/08/1992

Email – adnzu7@r.postjobfree.com

Mob Number - +91-700*******

Langauge – English, Hindi.

Name – Surbhi Thakre

Date-

Place – Gondia(Maha.)



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