DELCY LEYA PHILIPOSE

Contact Number: +91-730**-*****

E-Mail ID: adnz7a@r.postjobfree.com

CAREER OBJECTIVE

To obtain a managerial position in professional environment that best utilizes my skills and provide me an opportunity to learn, develop and contribute. JOB DESCRIPTION

Joining: From September 2020 to June 2021

Designation: Customer Support Associate

Interpretation: A challenging role with tremendous potential for personal and professional growth by clarifying the doubts and giving them an assurance according to their requirements. EDUCATIONAL QUALIFICATIONS

Course

Year of

passing

Institution

Board /

University

Percentage/

CGPA

MBA

(HR-MARKETING)

2018-2020

Karpagam College of

Engineering,

Coimbatore

Anna

University

7.85

B. Com (Computer

Application)

2014-2017

Saintgits College of

Applied Sciences,

Kottayam

Mahatma

Gandhi

University

7.18

12

th

2014

The Indian

Community School,

Kuwait.

C.B.S.E

73.8

10

th

2012

The Indian

Community School,

Kuwait.

C.B.S.E

63

TECHNICAL SKILLS

MS office

Tally ERP9

SPSS

HTML

AREAS OF INTEREST

Team management.

Stress management.

Passionate to learn, serve and help. A strong communicator.

Dedicated and sincere

ACHIEVEMENTS

The executive member of the Entrepreneurship Development (ED) Club.

Organized events for the faculties and the students under Entrepreneurship Development

(ED) Club.

Organized an event called the Magic Squad during the inter-college fest, DHRUVA 2019 for the students.

Secured many prizes in cultural programs in college.

Achieved Best student of the Month in school.

Secured prizes and participated in cultural programs and sports in school. PROJECTS

Successfully worked on a solo project in the period of 2019-2020 - A study on the impact of teamwork on employee performance.

Completed a team project in 2019 - A study on impact of non-verbal communication on KCE students in classroom learning.

Successfully completed a team project in the year 2017 - Finding customer preferences for a banking institution in India.

WORKSHOPS/SEMINARS

Attended a 2-day workshop based on the topic of E-Leader by the Entrepreneurship Development Club in Anna University.

Attended an International conference at Vivekanandha Institute of Information and Management Studies (VIIMS).

Attended 2-days workshop on Entrepreneurship Training by a faculty from IIM Kozhikode. CERTIFICATION COURSES

HTML

Digital Marketing (Google Certification)

INTERNSHIP

• Project is implemented in TALLY in M/S Kallukalam & Co. A simple-to-install and easy- to-use application. The work done was basic auditing, that is, to check the bills receivable vouchers and the bills payable vouchers are correctly entered, along with the entries entered in the Tally software. And also to note down if any entry is not entered or entered incorrectly, either in voucher or Tally, in the duration of May 2016.

• One-month internship training was provided in “Indo Shell Cast Private Limited”, which is an automobile manufacturing sector, in the time duration of June 2019, mainly to analyze the working of the employees and of their respective departments in which they work in order to get an overall view of the various operations and processes being done.

• Two-month internship was provided in “Nimble Wireless Private Limited”, which is a B2C

(Business-to-Customer) company is providing the pets of US households with pet temperature monitor and pet fitness monitor from December 2019 to February 2020. The work done was organic marketing in digital marketing, also a routine sales report was sent to the company employees every day.

PERSONAL PROFILE

Date of Birth : 2

nd

February 1996

Nationality : Indian

Marital status : Single

Languages Known : English, Malayalam (Proficient). Tamil, Hindi (Conversable).

Present Address : 317/320,3

rd

Street Extension, Near Kamala Store, 100 Feet Road, Gandhipuram, Coimbatore – 641012

Hobbies : Reading novels, Singing, Listening to music. Place: Coimbatore.

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