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Freelance Consultant Writer

Oklahoma City, OK
July 30, 2021

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LeiLani Roman

**** ** **** ******, ******** City OK, 73111 580-***-****

OBJECTIVE: To create captivating, relevant, and entertaining content for a diverse audience with Certified Writers in Oklahoma City.


Bachelor of Arts Cameron University 2018

Major: English Creative Writing

Minor: German


Cameron Center For Writers Cameron University 08/2014- 05/2018

Tutored students in the conventions of standard, edited English, provided feedback to improve samples of writing, answered questions related to any step of the writing process, helped students feel more comfortable with their writing abilities, documented accurate records of student visitations.

IT Capstone Technical Writing Internship Cameron University: Smith Enterprises 01/2017- 05/2017

Edited and revised all written correspondence to the client as well as all presentations made to the client throughout the project, compiled notes from meetings, provided support and editing services to team members, maintained use of accessible language for all user manuals and tutorials, co-wrote and edited all non-coded materials handed over as final product to the client.

English Capstone Project Cameron University 01/2017- 05/2017

Edited and footnoted manuscript for ebook of Ivanhoe: A Romance. Wrote 6,300 word editor’s foreword, including a contextual analysis of the work, a biography of Sir Walter Scott, and a reader’s guide to the text.

Freelance Consultant and Trainer Strange Brew Coffee 01/2020- Current

Researched and wrote introductory crash course to coffee, educated client and her team over proper techniques and methods of the coffee industry, advised in selection of cafe equipment and product, designed full training program for team including food health and safety, recipe procedures, customer service, and barista techniques of milk steaming and espresso crafting, co-designed menu and recipes.

Manager Woodshed Coffee & Tea 09/2020- Present

Leading my team through compassion and strong communication, creating team schedule, hiring and training new team members, hearing concerns/ideas from team, facilitating communication between team and ownership, delegating and overseeing daily tasks, ordering all supplies for store, enforcing health code standards, executing decisions about daily operations, maintaining production of all retail and wholesale product, communicating with and assisting wholesale clients.

Barista Woodshed Coffee & Tea 09/2019- Present

Honed creative skills of coffee work, crafted drinks with passion and care for each guest, practiced and improved latte art, adapted recipes to add unique spins to drinks, learned about third-wave coffee techniques and philosophies, studied intricacies of crafting delicious espresso, cleaned and maintained espresso machine built relationships with guests, maintained food health and safety codes, operated Square POS system.


Professional Written and Oral Communication

Technical Writing

Creative Writing

Proofreading and Editing

Professional Visual Presentation

Customer Service Communication

Conflict Resolution

Time Management

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