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Customer Solutions Attendant

Thane, Maharashtra, India
July 28, 2021

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Name - Allwyn Anthony Fernandes.

Address - B-16, Jagmata Society, opp kamat Photo studio, Uthalsar Naka, Thane

(W) Maharashtra-400601

Contact – 998-***-****

Email -

Paasport No – T0211638


(To secure a challenging position that utilizes my years of experience, while allowing me the opportunity to grow professionally. I offer strong interpersonal skills to develop global customer solutions with thought leadership and integrity, excellent interpersonal, oral and written communication and presentation skills, functioning well both independently and collaboratively with an outgoing personality. My goal is to become a valued asset.)


1. Room Attendant-Kenilworth Resort and Spa (From 5/7/16 to 3/12/16)

1. Maintained cleanliness of all rooms and sanitized surface.

2. Made beds and changed linens.

3. Vacuumed carpets.

4. Kept hallways outside of cabins clean and neat.

5. Cleaned guest bathrooms and sanitized them.

6. Performed all other duties as assigned including helping in the laundry.

2. Room Attendant-Four Points by Sheraton (From 12/06/17 to 29/10/2018)

1. guest to load and unload as directed.

2. Greeted guest arriving in the hotel.

3. Helped Delivered room services.

4. Performed all daily cleaning duties off occupied and vacant rooms.

3. Room Attendant- Country Inn and Suites by Radisson (From 22/07/2019 to 31/01/2020)

1.Dust the furniture daily

2.Clean the carpets and sofas

3.Ensure the room is properly set and clean before the guest arrives

4.Ensure that rooms are regularly cleaned according to the hotel procedures

5.Take care of personal hygiene and tidiness as well

6.Designate work to other room attendants in case of your unavailability

Education Qualification:-

B.Sc. in Hotel Management (Institute of Advanced Management)


St. John the Baptist junior college (HSC Maharashtra Board)


St. John the Baptist high school (SSC Maharashtra Board)


Core Qualification:-

Excellent communication skills.

Extensive knowledge of sanitation standards and guidelines.

Friendly courteous and outgoing personality.

Excellent customer service focused approach.

Hardworking reliable and trust worthy.

Interest and activities

Going out for a ride or a drive in spare time.

Listening to music

Social networking

Personal strengths:-

Technical Skills :- Basic knowledge of Microsoft office application.

Personal Skills :- Good communication skills and co-ordination skills.

Other Skills :- Completed basic computer course(1year).

Languages spoken :-Hindi, English, Marathi, Konkani.

Personal Details:-

Nationality: Indian

D.O.B. 30thSeptember1995

Sex: Male

Father Name: Mr. Anthony Fernandes


Miss. Sangita Biswas

Faculty Food Production and Training and Placement coordinator.

Email:- Mr. Praveen Lokhande :- Assistant manager housekeeping, fourpointsvashi.887-***-****

Mr. Kunal Naik :-838******** (HR Senior Executive, Kenilworth resort and spa, Goa)

HR Fourpoints, Vashi :- 912*********,887-***-****.

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