NKECHINYERE BLESSING AZUBUIKE
*, ******* **** *** ******, Off Ikenne Rd, Surulere, Lagos.
Energetic customer service specialist eager to maintain strong customer service, interpersonal, communication and sales skills in addition to a good customer service experience and a strong desire to assist and retain customers for the growth of the company.
Persuasive Speaking Skill
Ability to use positive languages
State of Origin: Abia
Languages Known: English
Communication/Interpersonal Relationship Skills
Good Customer Relations Skills
Smart, enthusiastic and excited about making a difference
Focused, efficient, hardworking and a fast learner
Good listener and problem solver
Always willing to learn continually, improving personal skills by training and self-teaching
Interested in impacting work environment
Microsoft Excel (Intermediate)
Efficient use of Microsoft word
Microsoft Power point
Jumia Nigeria – March 2021 – Till date
Position: Customer Service
Provide professional and courteous customer service to improve business performance.
Handle large amount of inbound and outbound calls.
Provide assistance to customers in a very pleasant and friendly manner.
Handle dissatisfied customers in a polite and professional fashion.
Inform customers about product discount and promotions.
Chicason Group of Company (NYSC) - January 2020 – November 2020
Unit: Administrative Department
Position: Front Desk
Greet guests and provide them with superb customer service
Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
Accept all letters and package, and distribute them to their appropriate department.
Maintain records and files.
Capital Boost (Internship) - July 2018 - October 2018
Position: Finance Department
Job Description: Account Officer (junior)
Record daily account
Weekly/Monthly sales report
Caleb University Lagos – (2016 – 2019)
Ikorodu, Imota, Lagos State.
B.Sc. (Hons) Business Administration
GloryLand International College – (2008-2014)
(GIC) Suruler, Lagos.
St. Catherine’s Model School – (2003-2008)
Certificate of National Service
Caleb University Lagos
INTEREST AND ACTIVITIES
Talking to and Meeting people
Surfing the internet
Available on Request