Contact Details

RESIDENTIAL ADDRESS : ***** Ext 12 Meadowlands 1852

POSTAL ADDRESS : P. O. Box 323 Dobsonville 1852

EMAIL ADDRESS : adnw8p@r.postjobfree.com

CONTACT NUMBER : Cell No: 078-***-****/061-***-****

Personal Details

SURNAME : Mahuma

FIRST NAMES : Boitshoko Zabylon

DATE OF BIRTH : 16 December 1986

IDENTITY NUMBER : 861-***-**** 08 0

NATIONALITY : South African

GENDER : Male

HEALTH STATUS : Excellent

CRIMINAL RECORD : None

HOME LANGUAGE : Setswana

OTHER LANGUAGES : English, Sotho, Sepedi & Zulu

DRIVERS LICENCE : Code 8 (B) PRPD

Educational Qualification

LAST SCHOOL ATTENDED : Jeppe High School for Boys

PRESENTLY AT GRADE : Grade 12 (2005)

SUBJECTS PASSED : English, Afrikaans, Maths, Science,

Biology & Geography

Further Training

1.INSTITUTION : Cornerstone HR (2007)

COURSE : Call Centre & Computer Certificate

Inbound Call Centre Training : Telephone Etiquette

History & Development of Call Centre Practical

Handling of Inbound & Outbound Calls

Call Management

Communication Skills

Interview Call Management

Basic and Advanced Customer Service

Computer Training : Introduction to MS Windows

Microsoft Word Outlook Express,Internet

Explore

Outbound Call Centre Training : Sales Training

Cross Selling & Up Selling

Debt Collecting

Negotiation & Assertiveness Skills

Questioning and Listening Skills

INSTITUTION : World Outsource Learning centre

COURSE : BTEC INTERNATIONAL DIPLOMA

LEVEL 2 : BTEC Award in Contact Centre Skills LEVEL 2 : BTEC Intermediate Contact Centre Work Readiness

Work Experience

COMPANY : MTN

POSITION : Sales Consultant

DUTIES : Sales & Assistance 2 Customers & Branch

internal Procedures,Stock control,invoicing,

Banking,Day end Procedures,Housekeeping,

E-mails,internal store procedures and store

Management,Receiving and dispaching

Stock,Branch Management

DURATION : 07 November 2007 – 03 September 2010.

COMPANY : McCarthy Volkswagen Westgate

POSITION : Parts Sales Person

DUTIES : Sales & Assistance 2 Customers & Branch

internal Procedures,Stock control,invoicing,

E-mails,internal procedures and

Management,Receiving and dispaching

DURATION : 04 April 2011 to 25 Mrch 2017.

COMPANY : First Car Rental

POSITION : Rental Agent

DUTIES : Provide customer service, Provide

Accurate and timeous information,

Ensure all bookings and special request

Are met, Deliveries and collections, Keep

Managemnt informed, Daily admin duties

Adhere to company policies and

Procedures,

Investigate and resolve queries, Maintain

Corporate image.

01 March 2018 to 29 Feb 2019

References

COMPANY : McCarthy Volkswagen Westgate

CONTACT PERSON : Tebogo Nyathi (Manager)

CONTACT NUMBER : 083-***-**** (011-***-****)

COMPANY : McCarthy Volkswagen Westgate

CONTACT PERSON : Martin Mothlabane (Assistant Manager)

CONTACT NUMBER : 082-***-**** (011-***-****)

COMPANY : McCarthy Volkswagen Westgate

CONTACT PERSON : Raymond Mabele (Technician)

CONTACT NUMBER : 078-***-****

COMPANY : MTN

CONTACT PERSON : Tutu Moletsane (Manager)

CONTACT NUMBER : 083-***-****

COMPANY : MTN

CONTACT PERSON : Lenka Sehlako (Supervisor)

CONTACT NUMBER : 083-***-****

COMPANY : First car Rental

CONTACT PERSON : Tracious Matwa

CONTACT NUMBER : 011-***-**** (064-***-****)

I solemnly declare that the information above is correct: Boitshoko Z Mahuma

CURRICULUM

VITAE

OF

BOITSHOKO

MAHUMA

Curriculum Vitae

Curriculum Vitae

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